General

Mercedes-Benz Infotainment May Get Caught in Reset Loop

2025 Mercedes-Benz GLC 350 front three quarters

Mercedes-Benz is recalling 144,049 vehicles due to a software defect that causes a glitch in the instrument cluster display. More than 60 newer models are included in this recall. Some of the affected vehicles include:

The company told the National Highway Traffic Safety Administration (NHTSA) that “the infotainment control unit’s software might trigger a higher number of system resets as part of an intended fallback behavior.”

According to Mercedes-Benz, the problem results in a “brief interruption” of the display. Drivers might not be able to see important driving information, increasing the risk of a crash.

Mercedes-Benz is aware of many warranty claims and service reports. There have been no reported accidents or injuries due to the instrument cluster malfunction.

Dealerships will perform a software update of the infotainment control unit at no charge.

Owners of affected vehicles will be notified by mail beginning June 26, 2026.

To find out whether your vehicle has any outstanding recalls, check the easy-to-use vehicle identification number (VIN) tool at our recall center.