Kelley Blue Book


HomeToyotaToyota Highlander
2020 Toyota Highlander
#6 Best 3-Row SUVs of 2020

Used 2020 Toyota Highlander

4.5
rating
Expert
4.0
rating
Consumer
Write a Review
Save this car
2020 Toyota Highlander Exterior: 0
2020 Toyota Highlander Exterior: 1
Exterior (39)
2020 Toyota Highlander Interior: 0
Interior (46)
2020 Toyota Highlander All Media: 1

View All Media

2025
2020
leaf_icon_picture

Hybrid Variation Available

Fuel Economy
23 combined mpg
Horsepower
295 hp
Seating
8
Cargo Volume
73 cu ft
Next Steps: Shopping for this car?
See Cars for Sale

2020 Toyota Highlander Review

Joe Tralongo

By Joe Tralongo

Updated April 28, 2025

Joe Tralongo is an author specializing in finding those unique aspects of each car that everyday drivers want to know about. He began his career in 2000 as Kelley Blue Book’s first in-house automotive reviewer. After a long career as a freelancer, Joe returned to the Cox Automotive team in 2022 and remains a dedicated part of the KBB team, providing reviews that are both informative and easy to digest. Now living in Montana, Joe continues to enjoy driving and learning about new cars. In his off time, Joe collects and restores classic 1970s American cars.

Pros

  • Powerful standard V6
  • Toyota Safety Sense 2.0 standard on all trims
  • Excellent history of reliability and resale
  • Hybrid’s 36-mpg fuel economy figure
  • Apple CarPlay and Android Auto

Cons

  • Some competitors offer a lower starting price
  • Cramped 3rd-row seat
  • Limited cargo area with 3rd-row in place

What's New?

  • All-new design for 2020
  • Standard V6 engine
  • Standard TSS-2.0 driver aids
  • Apple CarPlay and Android Auto
  • Improved fuel economy on hybrid model

All new for 2020, the 4th-generation Toyota Highlander arrives with a new look, new features, more interior room, and Toyota’s latest safety and infotainment technology.

In a class that includes the Honda Pilot, Ford Explorer, Kia Telluride, and Hyundai Palisade, the Highlander remains a best seller. While the 2020 Toyota Highlander doesn’t really revolutionize the family SUV, it does improve on a vehicle that was already pretty close to perfect. Toyota has made a V6 engine standard, improved interior room and comfort, added numerous driver assists via the Toyota Safety Sense 2.0 package, and improved both ride and handling.

The shining star of the Highlander fleet is the hybrid model, which is reported to earn 36 miles per gallon in city driving. To keep costs down, the 2020 Highlander Hybrid now offers a front-drive model sold alongside the all-wheel-drive version. As always, both the V6 and hybrid Highlanders promise owners best-in-class resale values and an impeccable repair and reliability record.

2020 Toyota Highlander Pricing

2020 Toyota Highlander pricing starts at $26,352 for the Highlander L Sport Utility 4D, which had a starting MSRP of $37,375 when new. The range-topping 2020 Highlander Platinum Sport Utility 4D starts at $35,380 today, originally priced from $50,325.

Original MSRP
KBB Fair Purchase Price (national avg.)
$37,375
$26,352
$39,575
$27,526
$42,375
$30,262
$47,125
$32,436
$50,325
$35,380

The Kelley Blue Book Fair Purchase Price for any individual used vehicle can vary greatly according to mileage, condition, location, and other factors. The prices here reflect what buyers are currently paying for used 2020 Toyota Highlander models in typical condition when purchasing from a dealership. These prices are updated weekly.

Which Model is Right for Me?

2020 Toyota Highlander L

8-way power driver’s seat
Toyota Safety Sense 2.0
8-inch touchscreen infotainment
Apple CarPlay and Android Auto
Tri-zone automatic climate control

2020 Toyota Highlander LE

Height-adjustable power liftgate
LED fog lights
Engine immobilizer alarm system
Blind-spot monitor
Leather trim shift knob and steering wheel

2020 Toyota Highlander XLE

SofTex simulated leather seating
Power tilt and slide moonroof
10-way power-adjustable driver’s seat
Heated front seats
Second-row captain’s chair seating

2020 Toyota Highlander Limited

20-inch wheels
Hands-free power liftgate
Leather seating surfaces
Ventilated front seats
1,200-watt JBL audio with navigation

2020 Toyota Highlander Platinum

Best-in-class 12.3-inch color touchscreen
360-degree bird’s eye camera
Head-up display
Panoramic moonroof
Digital camera rearview mirror

2020 Toyota Highlander Hybrid LE

Height-adjustable power liftgate
LED fog lights
Hybrid instrument cluster
Blind-spot monitor
Leather trim shift knob and steering wheel

2020 Toyota Highlander Hybrid XLE

SofTex simulated leather seating
Power tilt and slide moonroof
10-way power-adjustable driver’s seat
Heated front seats
2nd-row captain’s chair seating

2020 Toyota Highlander Hybrid Limited

20-inch wheels
Hands-free power liftgate
Leather seating surfaces
Ventilated front seats
1,200-watt JBL audio with navigation

2020 Toyota Highlander Hybrid Platinum

Best-in-class 12.3-inch color touchscreen
360-degree bird’s eye camera
Head-up display
Panoramic moonroof
Digital camera rearview mirror

Driving the Toyota Highlander

With its standard V6 engine and 8-speed automatic transmission, the driving experience behind the wheel of the 2020 Toyota Highlander is very much like that of the outgoing model. And we’re just fine with that. For a big SUV, the Highlander is notably stable, with a feeling of solidity and a smooth ride. The Highlander’s V6 is a strong one, with more pull than the V6 engines used to move the Honda Pilot and Volkswagen Atlas, and smoother performance than the Subaru Ascent’s turbocharged 4-cylinder.

In front-wheel-drive form, you’ll need to go easy on the accelerator or risk alarming pedestrians as you squeal the tires. You’ll also experience the slightest hint of torque steer. That one blip aside, be it on the highway or navigating neighborhood streets, the Highlander always remains predictable. Moving to the AWD Highlander offers better grip in all situations and opens the door to two different systems.

In the L, LE, and XLE, the AWD is designed to route up to 50 percent of the V6’s power to rear wheels, but only when slippage is detected. For Limited and Platinum trims, a more sophisticated system employs torque-vectoring to precisely divide power between the rear wheels.

As for the 2020 Toyota Highlander Hybrid, last year’s V6 gives way to a slightly less-powerful 2.5-liter 4-cylinder engine coupled to the battery-electric powertrain. Compared to the gasoline-only V6 Highlander, the hybrid surrenders the ability to sprint past slow-moving traffic, but it can go further on a tank of gas, a lot further. One other noticeable difference between the two Highlanders is the hybrid’s CVT transmission. It’s not as satisfying as the V6’s 8-speed unit, and it can drone maddeningly under hard acceleration.

Interior Comfort

The Toyota Highlander continues as a 3-row SUV with seating for up to eight people. Although Toyota claims there’s more room in the way-back seat, it is still only fit for children. The seating chart changes to seven passengers when the optional 2nd-row captain’s chairs are ordered. A 2nd-row bench is standard on the L and LE, optional on the XLE and Limited, and not offered on the Platinum.

Adults will find plenty of room in the first two rows, and cargo space behind the 3rd-row is acceptable at 16 cubic feet. For comparison, the Kia Telluride has 21 cubic feet and the Chevrolet Traverse 23 cubic feet. With the rear seat folded, the Highlander’s cargo space expands to 48 cubic feet and, with both rows down, creates a whopping 84 cubic foot cavern.

From the driver’s seat, controls are all clearly marked and easy to use. Regardless of whether you go with the 8-inch or 12.3-inch touchscreen, you’ll find it both logical and intuitive. The same goes for the climate and audio controls.

Exterior Styling

For 2020, the Highlander grows slightly larger, with a bold new exterior keeping with Toyota’s current design language. A longer wheelbase translates into more interior room as well as a more stable ride.

Up front, the 2020 Highlander wears a new face with a wide grille and elongated LED headlights that almost appear to be pulling the Highlander’s face back in a grin. Around back, a similar fluid design houses the rear liftgate, and on the sides, an unmistakable character line running from the lower front wheel arch, through the rear door, and rising up to fade into the taillight’s edge.

To our eyes, we think it’s a powerful and handsome design that will stand the test of time. 18-inch wheels grace the L, LE, and XLE trims, and for the first time, 20-inch wheels are now standard on Limited and Platinum trims.

Favorite Features

HIGHLANDER HYBRID
Toyota probably has more experience building hybrids than any other manufacturer. The Highlander Hybrid uses cutting-edge technology that is also notoriously reliable. Fuel economy of 36 mpg while hauling a full complement of passengers makes this family hauler the economical first choice.

12.3-INCH TOUCHSCREEN
Another best-in-class Highlander bragging right, the huge 12.3-inch touchscreen is optional on the Limited trim and standard on the Platinum. Bright, crisp, and responsive, it sets the standard for how touchscreens should work. It can display info for navigation and climate in a split-screen setup, effectively eliminating the need to toggle between screens.

Standard Features

With five possible trims from which to choose, the 2020 Toyota Highlander offers a price point and feature set for every taste. The entry-level L is the most basic Highlander, offering tri-zone automatic climate control, keyless entry, an 8-way power driver seat, 8-inch touchscreen infotainment setup, Apple CarPlay, Android Auto, and Amazon Alexa. Following the L are the LE, XLE, Limited, and Platinum. The Hybrid trims start with the LE and follow the same features structure, then add unique hybrid instrumentation.

Standard fare on every Highlander is the Toyota Safety Sense 2.0 driver-assist suite. It bundles the latest accident avoidance and driver assists, including full-speed adaptive cruise control with Lane Trace Assist, forward-collision warning with pedestrian detection and automatic emergency braking, lane-departure warning, automatic high-beam headlights, and road-sign detection and assist.

Each Highlander also comes standard with two years or 25,000 miles complimentary maintenance.

Factory Options

The base L is the easiest way to get into a Highlander, but for just a bit more out of pocket, the LE grade is the better buy. It adds a height-adjustable power liftgate, upgraded audio with HD radio, LED fog lights and a blind-spot monitor, and an engine immobilizer alarm.

The XLE brings more luxury in the form of synthetic leather seating, a 10-way power driver’s seat, heated front seats, a power tilt and slide moonroof, a 4-way power passenger seat, digital instrument cluster, and 2nd-row sunshades. The Limited brings real leather, wood trim, a 1,200-watt JBL audio system, wireless charging pad, 20-inch wheels, and heated and ventilated front seats.

The top-of-the-line Platinum gets a 12.3-inch touchscreen, bird’s eye view 360-degree camera, a panoramic moonroof, rearview digital camera, and heated 2nd-row seats. All-wheel drive is available on all trims for both gas and hybrid models.

Engine & Transmission

For 2020, there are two powertrain choices. The first is the standard V6 that replaces last year’s 4-cylinder. With 295 horsepower, the Highlander will never feel winded or under strain. The second choice is the hybrid that marries a 2.5-liter 4-cylinder engine with a battery-electric powertrain. The V6 is paired with a smooth-shifting 8-speed automatic, while the hybrid is hooked to a CVT.

The Highlander Hybrid sees a slight decrease in power over last year’s model, chiefly because the old version used a V6 engine. At 243 horsepower, the hybrid loses a bit of oomph, but its electric motors are all torque, so it still moves out pretty well. The trade-off in power is rewarded at the pump, where the Highlander Hybrid sees an impressive 36-mpg city fuel economy rating. Unlike the outgoing Highlander Hybrid, the 2020 model offers the choice of front-wheel or all-wheel drive.

The tow rating for the V6 Highlander sits at 5,000 pounds, while the Highlander Hybrid lowers that figure to just 3,500 pounds.

3.5-liter V6
295 horsepower @ 6,600 rpm
263 lb-ft of torque @ 4,700 rpm
EPA city/highway fuel economy: 21/29 (FWD), 20/28 (AWD L, LE, XLE, Limited trims), 20/27 mpg (AWD Platinum model)

2.5-liter inline-4 + electric motor
Total horsepower 243
EPA city/highway fuel economy, estimated: 36/35 mpg (FWD), 35/35 mpg (AWD)


What did you think of this review?

More About How We Rate Vehicles
Advertisement

2020 Toyota Highlander
KBB.com Consumer Reviews

4.0
Consumer Rating
Based on 59 Consumer Reviews
Write a Review
70%Recommend this vehicle
5
63%
5
63%
4
8%
4
8%
3
8%
3
8%
2
5%
2
5%
1
15%
1
15%
Value
3.8
Performance
4.2
Quality
4.1
Comfort
4.3
Reliability
4.1
Styling
4.3

Trending Topics in KBB.com Consumer Reviews

Advertisement

2020 Toyota Highlander Styles

Style
Price
Combined Fuel Economy
Horsepower
Seating
Cargo Capacity
Engine
Towing Capacity
Curb Weight
Drivetrain
L Sport Utility 4D
$26,352
23 MPG
295 @ 6600 RPM
N/A
73 cu ft
V6, 3.5 Liter
5000 lbs
4330 lbs
AWD
LE Sport Utility 4D
$27,526
23 MPG
295 @ 6600 RPM
8
73 cu ft
V6, 3.5 Liter
5000 lbs
4330 lbs
AWD
XLE Sport Utility 4D
$30,262
23 MPG
295 @ 6600 RPM
8
73 cu ft
V6, 3.5 Liter
5000 lbs
4370 lbs
AWD
Limited Sport Utility 4D
$32,436
23 MPG
295 @ 6600 RPM
8
73 cu ft
V6, 3.5 Liter
5000 lbs
4450 lbs
AWD
Platinum Sport Utility 4D
$35,380
23 MPG
295 @ 6600 RPM
8
73 cu ft
V6, 3.5 Liter
5000 lbs
4450 lbs
AWD
See Full Specs for All 2020 Toyota Highlander Styles
Advertisement

2020 Toyota Highlander Depreciation

A 2020 Toyota Highlander has depreciated $11,315 or 32% in the last 3 years and has a current resale value of $23,924 and trade-in value of $21,762.

Login or create a new account to see your vehicle depreciation forecast data.

Historical
historical solid line
Forecast
forecast dash line
2020 Toyota Highlander
Compare up to 3 vehicles by logging in.

2020 Toyota Highlander Annual Depreciation

Year
Vehicle Depreciation*
Resale Value
Trade-In Value
2022
+ $2,590
$35,239
$32,677
2023
$5,044
$30,195
$27,731
2024
$5,734
$24,461
$21,970
Now
$537
$23,924
$21,762
Lock Icon

Unlock Forecast

2-Year Forecasted Depreciation

*Depreciation for the last 12 months of the private party resale value.

2020 Toyota Highlander Depreciation

Annual Depreciation is an estimation of what your vehicle's value might be over time based on an average of similar vehicles. Estimations are calculated by comparing Kelley Blue Book Private Party Values of vehicles similar to yours over time, as well as forecasts from Manheim Auction data comparing current and projected auction values against current Kelley Blue Book Private Party and Trade-In Values. This is not a guarantee of actual depreciation. Local weather conditions, market factors and driver performance will also impact your vehicle's actual depreciation.


Is this information helpful?
Learn More About 2020 Toyota Highlander Depreciation

Already Own This Car?

See Cars for Sale

Specifications

Dimensions, Weights & Capacities

Curb Weight
4330 lbs.
Fuel Capacity
19.2 gallons
Front Head Room
39.9 inches
Front Leg Room
40.4 inches
Max Seating Capacity
0
Minimum Ground Clearance
8.2 inches
Overall Length
194.9 inches
Front Shoulder Room
59.0 inches
Towing Capacity, Maximum
5000 lbs.
Trunk or Cargo Capacity
73.0 cu.ft.
Turning Diameter
37.4 feet
Wheel Base
112.2 inches
Gross Vehicle Weight Rating (GVWR)
5954 lbs.
Width with mirrors
76.0 inches

Exterior

Alloy Wheels
Available
Number of Doors
4 doors
Privacy Glass
Available
Roof Rails
Available
LED Headlights
Available
Rear Spoiler
Available

Fuel Economy

City
20 mpg
Highway
27 mpg
Combined
23 mpg

Mechanical

Drivetrain
AWD
Transmission Type
Automatic
8 speed
Available
Recommended Fuel
Regular
Hill Descent Control
Available
Hill Start Assist
Available

Performance

Horsepower
295 @ 6600 RPM
Torque
263 @ 4700 rpm
Engine
V6, 3.5 Liter

Warranty

Basic
3 years / 36000 miles
Powertrain
5 years / 60000 miles
Corrosion
5 years / Unlimited miles

Comfort & Convenience

  • Climate Control Air Conditioning
  • Integrated Garage Door Opener

Entertainment

  • Satellite Radio
  • Bluetooth Streaming Audio

Interior

  • Power Windows
  • Rear Window Defroster
  • 12V Power Outlet
  • Power Outlet
  • Steering Wheel Controls
  • Tilt Steering Wheel
  • Tilt/Telescoping Steering Wheel

Seating

  • Third Row Seat
  • Folding Rear Seat
  • Cloth Seats
  • Power Driver's Seat

Technology

  • Bluetooth Wireless Technology
  • Cruise Control
  • Hands Free Phone
  • Remote Keyless Entry
  • Proximity Sensing Keyless Entry
  • Push-Button Engine Start
  • Smartphone Interface
  • Touch Screen Monitor
  • USB Port
  • Voice Recognition System

2020 Toyota Highlander Safety

2020 Toyota Highlander Safety Technology

Toyota Safety Sense 2.0

This must-have safety system is standard on every 2020 Toyota Highlander. The suite of driver assists includes auto high-beam headlights, forward-collision warning with pedestrian detection, full-speed adaptive cruise control with Lane Trace Assist, lane-departure warning, and automatic emergency braking.

Blind-spot monitoring

Blind-spot monitoring alerts the driver when a vehicle is riding in or approaching the Highlander’s blind spots. It can also warn of approaching cars when in reverse. BSM is standard on all but the base L trim.

Front and Rear Parking Assist with Automated Braking

At low speeds, this system can warn the driver of objects in front of or behind the Highlander and apply the brakes to help avoid an accident. Not offered on L, LE, or XLE and is standard on the Limited and Platinum trims.

Compare to Similar Vehicles

Used 2020
Toyota Highlander
New 2025
Toyota Highlander
Used 2024
Hyundai Santa Fe
Used 2020
GMC Acadia
See Details
Price
$26,352
$41,270
$26,396
$23,556
KBB.com Rating
4.5
4.5
4.7
4.1
Consumer Rating
4.0
4.0
3.2
4.2
Fuel Economy
City 20/Hwy 27/Comb 23 MPG
City 22/Hwy 29/Comb 25 MPG
City 20/Hwy 29/Comb 24 MPG
City 21/Hwy 27/Comb 23 MPG
Fuel Type
Gas
Gas
Gas
N/A
Safety Rating
N/A
5.0
5.0
N/A
Seating Capacity
N/A
877
Basic Warranty
3 years or 36000 miles
3 years or 36000 miles
5 years or 60000 miles
3 years or 36000 miles
Horsepower
295 @ 6600 RPM
265 @ 6000 RPM
277 @ 5800 RPM
230 @ 5000 RPM
Engine
V6, 3.5 Liter
4-Cyl, Turbo, 2.4 Liter
4-Cyl, Turbo, GDI, 2.5 Liter
4-Cyl, Turbo, 2.0 Liter
Drivetrain
AWD
FWD
FWD
AWD

2020 Toyota Highlander Rankings

More Toyota Highlander News & Information

Midsize SUV Crossover
2025 Toyota Highlander Gets 25th Anniversary Model, AWD Hybrid

The venerable Toyota Highlander lost its place on the list of the 25 best-selling vehicles in America earlier this year.…

Sean Tucker September 18, 2024
General
The 25 Best-Selling Cars of 2023

Americans bought more than 15 million cars in 2023 — not quite back to pre-pandemic levels (which sometimes approached 17…

Sean Tucker January 08, 2024
Midsize SUV Crossover
Video: 2023 Toyota Highlander 4-Cylinder Test Drive

 You know the Toyota Highlander. You’ve probably seen it in your neighborhood many times since its 2000 introduction. The…

Sean Tucker October 27, 2022

FAQs

Is the 2020 Toyota Highlander a good vehicle?

Yes, the 2020 Toyota Highlander is a good car, as reflected by its above-average Kelley Blue Book rating of 4.5 out of 5.

What is the MPG for a 2020 Toyota Highlander?

The 2020 Toyota Highlander is rated to return city/highway fuel economy of 20/27 mpg.

How much should a 2020 Toyota Highlander cost?

Used 2020 Toyota Highlander prices currently range from $26,352 for the L Sport Utility 4D to $35,380 for the Platinum Sport Utility 4D when purchasing from a dealership, depending on a range of factors like equipment, mileage, and condition.

What's the cheapest Toyota Highlander?

The cheapest 2020 Toyota Highlander is the L Sport Utility 4D, with a Kelley Blue Book Fair Purchase Price of $26,352.

Is the 2020 Toyota Highlander reliable?

The 2020 Toyota Highlander is part of the 4th-generation Highlander, which our owners give an above-average reliability rating of 4.1 out of 5.

Also from Toyota

Advertisement