HomeMercedes-BenzMercedes-Benz Mercedes-AMG GLC Coupe2020 Mercedes-Benz Mercedes-AMG GLC Coupe
Consumer Reviews

2020 Mercedes-Benz Mercedes-Amg GLC Coupe Consumer Reviews

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3.9
(97 reviews)
2020 Mercedes-Benz Mercedes-AMG GLC Coupe
5
61%
4
7%
3
7%
2
11%
1
13%
68%
Recommend this vehicle
Value
3.8
Performance
4.1
Quality
4.1
Comfort
4.2
Reliability
4.1
Styling
4.5
2020 Mercedes-AMG GLC Coupe Overview
Among the 97 owners who provided feedback on the 2020 Mercedes-Benz Mercedes-AMG GLC Coupe for Kelley Blue Book, consumer sentiment is mostly positive, with 68% recommending the vehicle. As a whole, consumers found the vehicle's styling and comfort to be its strongest features and value to be its weakest. 59 out of 97 of owners (61% of them) rank the 2020 Mercedes-AMG GLC Coupe five out of five stars. Overall, consumers seem aligned in their opinions of the 2020 Mercedes-Benz Mercedes-AMG GLC Coupe. Is it the right vehicle for for you? Check out Kelley Blue Book's consumer reviews and see for yourself.
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Review Summary

AI summary of user-generated reviews for this vehicle
The vehicle offers a smooth and comfortable ride, with a powerful engine and impressive safety features. Customers praise the refined handling and good gas mileage, but some report issues with the engine noise, acceleration, electronics, and quality of certain components. While there are mixed opinions, many customers remain satisfied with their purchase overall.
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Most Helpful Reviews

Positive Review

"What a Pleasure to Drive - Favorite Vehicle Ever"

I've owned this vehicle for about a month. The one that I purchased has many upgrades, bringing the purchase price to just under $50K. I looked for a long time, (BMW, GMC, Audi), but this seemed to be the best value for the money. So far, I think it's the best vehicle purchase decision that I've ever made. Though I wasn't looking for quite as many options as I wound up with, and the learning curve for the dozens of functions is a bit steep, it's truly a great car. I thought I would purchase either a BMW or Infiniti as I have owned both and have been very satisfied with them. But I'm glad that I made the switch to Mercedes.


VS

Critical Review

"Terrible Car! Terrible Service!"

For those of you looking for amazing customer experiences and high-quality vehicles, for your own good, look anywhere else but here. I’ve been dealing with Star Motors for over a year now after I purchased a GLC 63s at almost $120,000 from this location. Brand new, fresh and clean, and at 4000Kms it was back in the shop. The car looked marvellous in the show room, but dreadful on the road. If you were to press the gas, it would furiously jerk forward and backward until you’d let go. Instead of Star Motors attempting to resolve the issue, Patrick Picard (AMG Specialist) accused me of putting “bad gas” in the vehicle. Because I am in business, I keep all my receipts that show that this is a completely false accusation in attempt to push the blame on the client. Numerous times have I brought this 6 figure lemon in and leaving it with the dealership for a week or more. This last episode, the dealership has had my car for over 7 weeks now and still no resolution in sight. No apologies, no explanations, no resolve, just excuses and accusations, but still no results. Currently, after only 1 year of having the vehicle, they have stated that my car is worth $60,000 for a trade in. I don’t understand where this depreciation rate of 50% comes from and I am disgusted with the lack of empathy and the lack of resolve on the part of Mercedes and Star motors to settle this issue. Now, they are offering that I pay an additional $35,000 to get into a different vehicle, same year, same model, just without all the mechanical issues... possibly. In my opinion, Star motors has absolutely no understanding of the needs of a customer, nor do they care about them. Here are the names of those I have dealt with; Adam Asiri (development manager), Gordie Tam (Service Manager), and Patrick Picard (AMG Specialiast). For those of you who are still reading to this part, I promise you, I am a very easy going client to have. I will always understand that problems can arise when doing business. However, Star Motors gives ZERO about the $120,000 lemon they’ve given me. I wish you all the best in finding the right car for you. But, do yourself a huge favour and DO NOT purchase a thing from these guys. I strongly advise you to check out Porsche as my wife has one and receives exceptional service, or Audi as my son has one and has received amazing service as well.

2020 Mercedes-AMG GLC Coupe Reviews

In our commitment to delivering the most comprehensive assessment of the vehicle possible, KBB.com widens the scope of our reviews to include all pertinent model years.
ex. Dependable

Showing 8 of 97 reviews.


Mark B
10/29/2025
Unreliable vehicle terrible support from Mercedes
Pros

Interior

Cons

Unreliable poor dealer and corporate service

Mercedes has earned their low scores for poor quality, reliability, and customer service. All you need to do is look at the depreciation on their vehicles to confirm this. Had a 2021 amg43 glc with less than 25,000 miles still under new owner warranty that had a constant no start issue in cold weather. Vehicle was towed to dealership FIVE times for the problem and was told no issues with the vehicle. The fifth time it was towed we told the dealership to keep the vehicle until it was fixed. One month later was told to pick up the vehicle which was brought in covered in 6 inches of snow and ice, so obviously they did nothing. Contacted Mercedes corporate they apologized went through the motions of being concerned and said the vehicle is perfect. Completely understand that even a good model can have the occasional lemon and that a quality manufacturer would fix the issue, but Mercedes does not view it that way. Took the hit on the depreciation, which was Maserati like, and traded for a Porsche Cayenne which has been flawless and never looked back. Much better ride, better quality and better dealer service, in fact Mercedes is not even close. Feels great not to be stranded in parking lots waiting for tow trucks or leaving the vehicle in my garage on a Mercedes trickle charger. BTW, two of the tow truck drivers said the number one manufacturer they get calls to tow are Mercedes.

Value
1.0
Performance
3.0
Quality
1.0
Comfort
3.0
Reliability
1.0
Styling
4.0
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0
0

Anonymous Reviewer
9/14/2025
Excellent vehicle

Still drives new despite being a 2016 with 40k miles. Handles very well, lots of power and has been very reliable for us. One set of tires, and regular oil changes is all we have done. Great car and will will drive it for many years to come.

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0
0

Will
8/26/2025
Classy, yet Expensive
mercedes-benz mercedes-amg-glc-coupe 2020 Image - 45554663mercedes-benz mercedes-amg-glc-coupe 2020 Image - 45554664

This car is awesome, however not perfect. I took it on a 6 hour road trip and no matter how I adjusted the seats, it is not very comfortable. the 4 wheel drive system is amazing, and the fuel economy wasn't too bad. Some of the repairs were extremely expensive, so you need to be prepared for that. I have had over 5 other kinds of cars in my day, and that car is more pricey for everyday life than most. You have to put premium gas into it too. If you are set on getting this car, get a warranty, even an after market. you will need it. they are a tad more finnicky than most American cars, but you are paying for class, and luxury.

Value
4.0
Performance
5.0
Quality
5.0
Comfort
3.0
Reliability
4.0
Styling
5.0
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0
0

Joie Cherie
8/15/2025
Smooth, Reliable, Excellent Mercedes

This car is beautiful and is fast and reliable. It drives smoothly and has great handling power. It has excellent leg room for passengers in the back seat (much more than our Range Rover sport). It is a classy vehicle.

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1
0

Jeff Happ
7/4/2024
Below Average
Pros

It looks nice, more comfortable than Audi, BMW -X3

Cons

Reliability, Seems to not be expected build qualit

My wife won’t Drive anything's but Mercedes and I like SUV’s so we got a 2021 GLG. Now 2 cylinders just failed along with the coil. The dealer said the 20’s and 21’s have bad heads and the coil housing are such bad plastic housing they can’t handle the firing. It was fixed under warranty but they recommended the extended warranty, that’s bad new for car less than 3 years old

Value
2.0
Performance
2.0
Quality
2.0
Comfort
2.0
Reliability
1.0
Styling
5.0
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6
6

Varianti
4/8/2024
Great allrounder
Pros

Super comfortable. Great interior

Cons

Weird entertainment system

It's a great commuter car. I also use it to drive weekend trips with our adult friends. Drives very comfortably and quietly. Trunk space could be a big larger but it's comparable with a S-class (slightly larger). I bought it with 78k miles and have put 7k miles on it without any issues. After I bought it I had to fix some peeling chrome on interior pieces but It was not expensive.

Value
5.0
Performance
4.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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1
0

Sean
3/17/2024
Excellent
Pros

Good

Cons

None

I love the car as far as I’m driving it more than 6 months. Very economist and versatile smooth drives and comfortable. The best Mercedes I ever had. Thank you Mercedes Ben’s company

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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0
0

Michael M
1/8/2024
Best Medium Size SUV on the Market
Pros

Too many to name!

Cons

Haven't found one.

This is my second GLC300 4-matic! Incredible vehicles. Great design inside and out. Superior handling and luxury finishes throughout. Burmester sound system is the best on the market! And the technology is second to none in its class!

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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2
0

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