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Consumer Reviews

2020 Mercedes-Benz Mercedes-Amg C-class Consumer Reviews

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4.4
(94 reviews)
2020 Mercedes-Benz Mercedes-AMG C-Class
5
64%
4
22%
3
6%
2
1%
1
6%
80%
Recommend this vehicle
Value
4.3
Performance
4.5
Quality
4.4
Comfort
4.3
Reliability
4.4
Styling
4.7
2020 Mercedes-AMG C-Class Overview
Among the 94 owners who provided feedback on the 2020 Mercedes-Benz Mercedes-AMG C-Class for Kelley Blue Book, consumer sentiment is mostly positive, with 80% recommending the vehicle. As a whole, consumers found the vehicle's styling and performance to be its strongest features and value to be its weakest. 60 out of 94 of owners (64% of them) rank the 2020 Mercedes-AMG C-Class five out of five stars. Overall, consumers seem aligned in their opinions of the 2020 Mercedes-Benz Mercedes-AMG C-Class. Is it the right vehicle for for you? Check out Kelley Blue Book's consumer reviews and see for yourself.
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Review Summary

AI summary of user-generated reviews for this vehicle
The vehicle offers a smooth, comfortable driving experience with excellent performance, handling, and fuel efficiency. Many users praise the luxury features and overall driving experience. However, some report reliability issues and high maintenance costs, as well as frustrations with certain technology features.
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Most Helpful Reviews

Positive Review

"Early Suprise by what seemed to be a great car"

Initial experience was terrific. loved the new C 300 2015 model. great appearance and handling. Other than Brake noise when backing up all was well. then cold weather and temperature change caused all the seats,backs etc to leak a chemical and stain everything. Still waiting on resolution but will have to haggle and give up car for a while as the only solution looks like replacing all interior seats and related surfaces. this is now a known problem and no one contacted me. Outcome pending.

VS

Critical Review

"2015 Mercedes C 300 4matic"

After 2 months engine noise got louder. Dealer says it is normal. Loaner cars aren't that noisy. Car stayed in service for 3 weeks to have engine mounts and axile shafts. Yes this is a 2015 model.

2020 Mercedes-AMG C-Class Reviews

In our commitment to delivering the most comprehensive assessment of the vehicle possible, KBB.com widens the scope of our reviews to include all pertinent model years.
ex. Dependable

Showing 8 of 94 reviews.

Not Worth the Money
1/1/2026
This Was Worthless as a Service
Pros

A wonderfully maintained and beautiful luxury car.

Cons

None

I did not receive a single private party offer on this listing. Dealers kept offering ridiculously low prices to buy my car. Not worth the money I spent on the listing.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
4.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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0
0
PIDI
5/22/2025
Great Features
Pros

Great interiors

Cons

Most everything is controlled through infotainment system

I bought a month ago

Value
5.0
Performance
4.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
4.0
This customer review was submitted as part of a sweepstakes entry.
Recommends this vehicle
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2
1
Antar
2/18/2025
Great driving experience.
Pros

Driving experience

Cons

Ride comfort

Purchased on Saturday. I pick it up on Wednesday and I'm Uber excited.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
4.0
Reliability
5.0
Styling
5.0
This customer review was submitted as part of a sweepstakes entry.
Recommends this vehicle
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1
3
JIMM
10/30/2024
THE PROCESS WAS EASY!

FINDING A FRIEND'S CAR VALUE WAS EASY WITH KBB! I AM GLAD I USED KBB! I AM ENCOURAGED TO USE KBB MORE OFTEN!

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0
2
White Mercedes Benz
5/22/2024
Very nice car
Pros

Very comfortable and safe driving

Cons

It is a five-seater car.

We are selling our beloved car because our family is growing! I hope the next owner will take good care of it! Thank you!

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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3
4
Anag
2/15/2024
Fantastic car

This is my 3rd Mercedes. I've also owned several other brand of vehicles and this is my favorite. It's not as exspensive to maintain as people think. Well worth it and so nice to drive. This vehicle is best in a no snow or minimal snow area. I have nothing bad to say about it.

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5
1
B278e9e9
7/30/2023
Excellent Car

Reliable, luxury, nice performance, good on gas. Totally recommend! Worth the price, no regrets. If you have chance, get one

Value
4.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
Was this review helpful?
3
2
Greg K
6/16/2023
Great car!!

Fun to drive, love the 4 Magic, save money on service y not taking it to dealership and instead a certified Mercedes mechanic/ service center.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
Was this review helpful?
4
0

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Kelley Blue Book has been a respected figure in the automotive world since 1926. Our commitment to maintaining this legacy is evident in our Consumer Reviews and Ratings. To ensure our customers receive candid, genuine, and impartial car reviews, we've teamed up with Bazaarvoice, a leader in the industry that employs cutting-edge fraud protection and state-of-the-art protocols to guarantee the authenticity of each review. At Kelley Blue Book, trust is the cornerstone of our relationship with our valued customers, and it’s the guiding principle in everything we do.
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