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2025 Jeep Grand Cherokee 4xe Consumer Reviews

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1.0
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2025 Jeep Grand Cherokee 4xe
5
0%
4
0%
3
0%
2
0%
1
100%
Value
1.0
Performance
1.0
Quality
4.0
Comfort
5.0
Reliability
1.0
Styling
4.0
2025 Grand Cherokee 4xe Overview
User sentiment around the 2025 Jeep Grand Cherokee 4xe is difficult to assess due to a lack of consumer reviews. We'll update this summary as more information becomes available. Thanks!
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Critical Review

"My Jeep is a lemon!"

I have a 2022 Jeep Grand Cherokee 4Xe that has been nothing but a lemon! There have been about 6 recalls, I've had to drive with no heat, or defrost in winter and once was out of state on a 4 hour trip! I live in SD and this was always with below freezing temps. Even after the defrost recall, I had issues with the heat not working. Recently, they fixed the battery recall and the very next day, the orange wrench comes on and says to fix electrical. Once, the car even quit on me and sometimes, our music won't play. The dealership, Billion Automotive, has been horrible and does nothing about this and tells me they can try to fix it. They admit it's been in the repair shop so much they will let out of my lease, if I pay the fee! I don't want another Jeep and I just want out of my lease, with no further obligations and feel that should be taken care of by Chrysler for all of the times I've suffered with this car. I'm a realtor and a foster mom, so I drive a lot. Apparently, my Jeep didn't qualify for the buy back, maybe because it has 23,000 miles, but they wouldn't tell me the reason.

2025 Grand Cherokee 4xe Reviews

In our commitment to delivering the most comprehensive assessment of the vehicle possible, KBB.com widens the scope of our reviews to include all pertinent model years.
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Showing 1 of 1 review.


Julie
3/10/2025
My Jeep is a lemon!
Pros

Looks good, but

Cons

isn't reliable

I have a 2022 Jeep Grand Cherokee 4Xe that has been nothing but a lemon! There have been about 6 recalls, I've had to drive with no heat, or defrost in winter and once was out of state on a 4 hour trip! I live in SD and this was always with below freezing temps. Even after the defrost recall, I had issues with the heat not working. Recently, they fixed the battery recall and the very next day, the orange wrench comes on and says to fix electrical. Once, the car even quit on me and sometimes, our music won't play. The dealership, Billion Automotive, has been horrible and does nothing about this and tells me they can try to fix it. They admit it's been in the repair shop so much they will let out of my lease, if I pay the fee! I don't want another Jeep and I just want out of my lease, with no further obligations and feel that should be taken care of by Chrysler for all of the times I've suffered with this car. I'm a realtor and a foster mom, so I drive a lot. Apparently, my Jeep didn't qualify for the buy back, maybe because it has 23,000 miles, but they wouldn't tell me the reason.

Value
1.0
Performance
1.0
Quality
4.0
Comfort
5.0
Reliability
1.0
Styling
4.0
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