HomeJeepJeep Grand Cherokee2025 Jeep Grand Cherokee
Consumer Reviews

2025 Jeep Grand Cherokee Consumer Reviews

Save This Car
Write a Review
3.3
(55 reviews)
2025 Jeep Grand Cherokee
5
45%
4
9%
3
9%
2
5%
1
31%
55%
Recommend this vehicle
Value
3.1
Performance
3.7
Quality
3.3
Comfort
4.2
Reliability
3.2
Styling
4.3
2025 Grand Cherokee Overview
Among the 55 owners who provided feedback on the 2025 Jeep Grand Cherokee for Kelley Blue Book, consumer sentiment is mixed, with 55% recommending the vehicle. As a whole, consumers found the vehicle's styling and comfort to be its strongest features and value to be its weakest. 25 out of 55 of owners (45% of them) rank the 2025 Grand Cherokee five out of five stars. Overall, consumers seem divided in their opinions of the 2025 Jeep Grand Cherokee. Is it the right vehicle for for you? Check out Kelley Blue Book's consumer reviews and see for yourself.
See Cars for SaleSee Pricing

Review Summary

AI summary of user-generated reviews for this vehicle
Customers are sharply divided. Many praise the smooth ride, comfortable heated and ventilated seats, premium leather and wood interior, and refined features like heads-up display and air suspension. However, nearly four in ten report severe reliability issues, particularly dead batteries, wiring failures, software glitches, and suspension collapse under 30,000 miles. The plug-in hybrid system fails in cold weather, rendering the premium upgrade ineffective. Reviewers consistently describe denied warranty claims and unresolved cases. Despite positive interior design, widespread mechanical failures and unaddressed concerns leave many frustrated and questioning their purchase.
Was this summary helpful?

Most Helpful Reviews

Positive Review

"veteran"

l was not eligible for the veterans discount of 500.00. You have to be active duty or retired, I was drafted in 1968 and spent 13 months overseas and I am not eligible. I feel ALL veterans should be eligible for the Chrysler discount.


VS

Critical Review

"Jeep Hides the important stuff until its too late"

2025 Jeep Grand Cherokee Altitude, here are a few things they hide until its too late to return; They removed the homelink garage door opener- you literally have to have a manual garage door opener. They took much of the cushioning out of the passenger seat- it feels like sitting on a box with fabric. IF you want the upgrade to nicer seats, that's about 5K, IF you want curb and side sensors when parking, that's another 5K. Jeep has turned into the scam of the auto industry. DO NOT BUY ONE

2025 Grand Cherokee Reviews

In our commitment to delivering the most comprehensive assessment of the vehicle possible, KBB.com widens the scope of our reviews to include all pertinent model years.
ex. Dependable

Showing 8 of 55 reviews.


Steveb
9/29/2026
2025 Jeep Grand Cherokee Limited 4x4
Pros

V6 and comfortable ride

Cons

None to date

Purchased in 2025 for under $40k for a 4x4 Limited equipped with the standard 3.6L Pentastar V6—a great value while most competitors force you into turbo 4-cylinders. The Pentastar V6 is smooth and delivers linear, more-than-adequate power. An added bonus: it features proven port injection, keeping intake valves clean without the carbon buildup and expensive cleaning issues common in newer direct-injection engines. Quiet, reliable, and smooth on standard 18" wheels and tires.

Value
5.0
Performance
4.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
4.0
Recommends this vehicle
Was this review helpful?
0
0

Kris
9/14/2026
Always a problem...
Pros

Beautiful vehicle inside and out, great features, excellent stero

Cons

Not reliable

I leased a 2023 30th Anniversary Edition Jeep Grand Cherokee 4xe. I LOVE this Jeep, when it works. The 30th Anniversary Edition has almost every feature imaginable on it. Excellent comfort, stereo system, smooth ride, cooled/ heated seats, panoramic sunroof, etc. However, I have had so many problems with very low mileage. The EV battery had to be replaced about a year in, with cool (not even cold) weather the electric piece doesn't even work, ball joints on the control arms had to be replaced at 10,000 miles, 4 wheel drive failed at 15,000 miles, several electrical issues, numerous recalls, etc. I put so much money down on this vehicle thinking I'd keep it for a long time and the value of the car has tanked. Purchased for $68,000- now only worth $25,000 and they have discontinued the 4xe. I previously leased a 2018 Jeep Grand Cherokee Limited and purchased at the end of the 3 year lease. Not long after, it went south- had to replace starter, transmission started to go out, etc. with only 38,000 miles on it. I thought it was a fluke, but two in a row, Jeep is living up to their reputation and I've lost a lot of money.

Value
1.0
Performance
3.0
Quality
1.0
Comfort
5.0
Reliability
1.0
Styling
5.0
Was this review helpful?
0
0

Dannyk
9/8/2026
2022 4xe Used Bargain

2022 4xe Limited with Tech II. I feel for the people who bought them new. However, these vehicles are a bargain in the used market. There are loads of lower mileage vehicles. If you can find one that has all of the recalls done this should be a good SUV. I don't think it matters which year you get either... It helps to get one with warranty remaining, but even with powertrain remaining, I got an extended warranty just in case. I don't keep cars for more than a year, so I will get money back from the warranty if I don't use it. I have loads of experience with various makes and hybrids. While not the best, the Jeep does a good job all the way around. Not rattles, no squeaks. Everything works like it should. The hybrid system is fairly smooth. I like that you can use different modes which helps if you are on longer road trips. You can use the e-save mode to save some electrons when driving long distance. I feel like this also helps the overall mpg. This is not a car you want to drive fast. Anything above 75 mph and you will not be happy with the mpg. I just took a 250 mile trip with a full charge. I averaged 27 mpg mostly highway driving around 70 mph. I used the electric only for in-town driving. All together my first tank at 356 miles averaged 32 mpg with 3 charges. That's good enough for me. During the week I commute 32 miles total a day. I charge every other day and use the engine for highway use. This is exactly how BMW manages their PHEV hybrid system.... Except BMW does all of this without driver input. Is the Jeep smooth like BMW?..no. But a used X5 similar year still costs $40k or more.... As for the tech in the Jeep. So far so good. I like the infotainment system very much. The sound is good and it's very intuitive. The front seats are comfortable and the back seat is fine. The leather is nice but slippery. I wish there were more of the tan color seats out there.... though black looks good enough. I can't complain so far. I'm glad I waited to buy one of these until now. This could be the bargain of the century if these end up holding up after all of the fixes.

Was this review helpful?
1
0

D Baytree
8/31/2026
Jeep Grand Cherokee Summit is Amazing Value
Pros

super comfortable to drive

Cons

not built to be a sports car

Without question, when compared with BMW's, Mercedes, and Porsches that I have owned, the Jeep is the best when measured by value and reliability. The car is purpose built and does as advertised - it is not a sports car. It drives beautifully. It is safe. It delivers decent fuel economy. And the Summit offers an extremely comfortable driving experience.

Value
5.0
Performance
4.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
Was this review helpful?
1
0

Staci
8/26/2026
car

great car excellent condition 2025 jeep grand cherokee limited all the extras black incolor leather double moonroof/sun roof

Was this review helpful?
1
0

TIME TO CHANGE
8/19/2026
TIME TO GET NET CAR

hAVE TO GET MY Lexus CROSSOVER. GAR TO HIGH FROM THE PAVEMENT MY WIFE CAN BARELY CLIME INTO THE CAR SINCE SHE HAS HAD HERE OPERATION FORM BACK AND LEG ISSUES.

Was this review helpful?
0
2

Rick M
6/30/2026
2026 JGC

This is my 6th JGC. Love the Hurricane's power and gas mileage!! Little jerky at low speed, but overall great. (Typical turbo lag....). Vehicle size, gas mileage, visibility, spaciousness, power, value etc, beat the competitors.

Was this review helpful?
3
0

Aurelio
6/28/2026
2025 Summit , 3rd Grand since 2002

This 2025 is the best yet but the 2002 and 2014 were also solid buys. All three had 4x4 Quadra track and were/ are excellent in foul weather. The 2025 is now 9 months old and has had zero issues. I still own all these trucks that I bought new . The 2002 has 200000 miles with no drive train issues , the 2014 has 130000 miles with zero drivetrain issues . The 2025 Summit is very luxurious . The 1000 watt stereo is a monster . The interior is absolutely gorgeous. So far I have averaged 20 mpg in 9 months of varied driving . Bottom line… a beautiful vehicle so far .

Was this review helpful?
1
0

More 2025 Jeep Grand Cherokee Consumer Reviews

kbb-logo-mini

Reviews You Can Trust

Kelley Blue Book has been a respected figure in the automotive world since 1926. Our commitment to maintaining this legacy is evident in our Consumer Reviews and Ratings. To ensure our customers receive candid, genuine, and impartial car reviews, we've teamed up with Bazaarvoice, a leader in the industry that employs cutting-edge fraud protection and state-of-the-art protocols to guarantee the authenticity of each review. At Kelley Blue Book, trust is the cornerstone of our relationship with our valued customers, and it’s the guiding principle in everything we do.
Advertisement