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2020 GMC Sierra 2500 HD Crew Cab

Used 2020 GMC Sierra 2500 HD Crew Cab

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3.7
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2020 GMC Sierra 2500 HD Crew Cab Exterior: 0
2020 GMC Sierra 2500 HD Crew Cab Exterior: 1
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2020 GMC Sierra 2500 HD Crew Cab Interior: 0
Interior (48)
2020 GMC Sierra 2500 HD Crew Cab All Media: 1

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2026
2020
Horsepower
401 - 445 hp
Torque
464 - 910 lb-ft
Towing Capacity
14,500 lbs
Payload
3,589 - 3,862 pounds
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2020 GMC Sierra 2500 HD Crew Cab Review

Andy Bornhop

Updated December 03, 2021

Andy Bornhop is an author specializing in new cars, trucks, SUVs, crossovers and vans. He’s been admiring wheeled conveyances since he was kid and has been writing about them professionally since his college days. While Andy admires quality, technology, efficiency, and style, he’s also a big fan of utility, practicality and refinement, and therefore can find a Sprinter van as fascinating as a Corvette. Most important to Andy, though, is how well a vehicle responds to its driver.

Pros

  • All-new truck: bigger, stronger, more powerful
  • Max tow rating of 35,500 pounds
  • 6.6-liter diesel V8 mates to a 10-speed Allison transmission
  • Enhanced ProGrade trailering system
  • New AT4 off-road model

Cons

  • Top models can get very expensive
  • Interior is roomy but not up to Ram standards

What's New?

  • All-new bigger & stronger truck for 2020
  • All-new 6.6-liter gasoline V8 with direct injection
  • 10-speed Allison transmission
  • Enhanced ProGrade trailer package with up to 15 cameras

Price: The 2020 GMC Sierra HD has a starting price of $35,600, plus a destination charge of $1,595.

On all fronts, the GMC Sierra HD is a better truck than the pickup it replaces. It has a stronger chassis and frame, more powerful engines, heavier payload capabilities and significantly greater towing abilities. Moreover, besides being taller and brawnier, its ride and handling have been improved. The GMC Sierra HD, unlike the heavy-duty Ram and Ford pickups, uses an independent front suspension for improved ride comfort. Although the new truck is slightly taller than the outgoing Sierra HD, its bed is an inch closer to the ground for slightly easier loading.

Buyers have a choice of a 6.6-liter gasoline V8 with 401 horsepower or a 445-horsepower Duramax 6.6-liter V8, the latter the powertrain of choice for heavy towing loads. This diesel V-8, mated to a new 10-speed Allison transmission, will propel a Sierra HD Diesel to 60 mph in 19.9 seconds…when towing an 18,000-pound trailer.

With powerful V8 engines complemented by a ProGrade Trailering System that takes much of the stress out of towing, the 2020 GMC Sierra HD relishes hard work while coddling you in a serenely quiet cabin with abundant space front and rear.

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Which Model is Right for Me?

Driving the GMC Sierra 2500 HD Crew Cab

What draws our immediate attention when driving the new GMC Sierra HD is just how quiet this truck is inside. With either V8, the cabin is remarkably tranquil, even when this GMC heavy-duty pickup is pulling a load. This highly refined truck feels big because it is big, but its chassis exhibits well controlled ride motions that add to driver confidence.

The suspension, independent in front, delivers a comfortable ride, especially when the Sierra HD is loaded. Naturally, a high seating position provides a commanding view of the road, while a new Head-Up Display, which measures 15 inches diagonally, is large enough to be useful.

Both 6.6-liter V8s, gas and diesel, feel at home in the new Sierra HD, relaxed in their new duty and impressively isolated from the GMC’s super roomy Crew Cab cabin. If we were planning some serious towing (like the majority of heavy-duty truck owners do), the 6.6-liter Duramax diesel with the sturdy 10-speed Allison would be our choice, although the direct-injected gasoline V8 (with 6-speed automatic) is by no means lacking.

What’s more, with the gasoline V8 there’s no need to refill a Diesel Exhaust Fluid (DEF) tank every 5,000 to 7,000 miles. The 5.1-gallon DEF tank, for the record, has been moved inside the Sierra HD’s frame rails. Also, because the DEF filler has been moved next to the diesel filler, you don’t need to open the hood to replenish the DEF (as was the case on the previous model).

Interior Comfort

The 2020 GMC Sierra HD, particularly in Crew Cab form, is blessed with outstanding headroom and legroom. In addition to a thorough assortment of gauges (including a handy readout for remaining brake-pad life), the new Sierra HD boasts a large head-up display (HUD) and an easy-to-use touch-screen infotainment system.

The Denali is particularly rich inside, its interior highlighted by premium leather seating surfaces (with large pebble grain and contrast stitching) and trim finished in dark aluminum and open-pore wood.

GMC says the interior of the new off-road-focused Sierra HD AT4 model has an athletic theme. Along with darkened trim, the AT4 interior features textured aluminum finishes on the steering wheel, center stack and sill plates. The seats, notably, are covered in a Jet Black leather with perforated inserts done in an attractive tan color called Kalahari. You’ll also notice that “AT4” has been embroidered into the headrests.

What’s more, the new Sierra HD is available with a Rear Camera Mirror, the first in a heavy-duty pickup. With the flip of a switch, the rearview mirror transforms into a video screen that shows a perfect wide-angle view of what’s behind the Sierra HD, without the Crew Cab’s rear headrests blocking part of the view.

Exterior Styling

The 2020 Sierra heavy-duty pickup won’t be mistaken for any other truck, thanks to those three bold red letters emblazoned across its grille: GMC. That stated, the new Sierra HD is a handsome truck with a commanding presence, thanks to its larger proportions and new hood with a prominent (and functional) scoop. It’s a taller and longer truck, and built-in steps just aft of the cab and on the rear bumper greatly facilitate access to the bed. Also, amber side-marker lights are now integrated into the lips of all four fenders.

For primary lighting, the new Sierra GMC Sierra HD features LED headlights and taillights, plus prominent C-shaped light blades that bring LED illumination to the daytime running lights. Of note, roof-marker lights are standard on all dual-rear-wheel HDs and all Sierra HD Denalis, except where prohibited by law.

Favorite Features

SMART TRAILER INTEGRATION
Via the myGMC App (or via Apple CarPlay/Android Auto), this system allows Sierra HD owners to monitor and control a range of smart systems in their suitably equipped recreational trailers. This includes water-tank levels, air conditioning, even the power slide outs.

INTEGRATED ENGINE EXHAUST BRAKE
The Duramax diesel V8 has an integrated engine-exhaust brake, what big rig truckers call a “Jake brake.” With the press of a button, the engine’s backpressure can be used to control the speed of the Sierra HD while descending a hill, greatly reducing the load on the brakes. The exhaust brake also works with the cruise control, allowing a set speed to be maintained in hilly terrain.

Standard Features

The 2020 Sierra 2500HD Crew Cab comes standard with a 6.6-liter gasoline V8 and a 6-speed automatic transmission. The off-road AT4 model comes with skidplates and off-road suspension featuring Rancho shocks, plus a 2-speed automatic transfer case with an automatic locking rear differential. The luxurious Sierra Denali HD features a heated and cooled, leather-covered front seat along with wireless smartphone charging and a premium Bose audio system. The 6-function MultiPro tailgate is standard on the SLT, AT4 and Denali models of the Sierra HD.

Factory Options

The 6.6-liter Duramax diesel V8, which mates to the 10-speed Allison automatic transmission, is the primary option on the 2020 GMC Sierra HD, but there’s also a Denali Ultimate Package that includes HD Surround Vision, the Rear Camera Mirror, a bed-view camera and a power sunroof. A gooseneck 5th-wheel package with stamped bed holes and a 7-pin trailer harness also is available, as is a Driver Alert Package that includes forward-collision alert, lane-departure warning and automatic emergency braking.

Engine & Transmission

With the 2020 GMC Sierra HD pickups, buyers have a choice of 2- or 4-wheel drive (2WD, 4WD), and two powerhouse engines: a direct-injected 6.6-liter gasoline V8 with 464 lb-ft of torque or a turbodiesel 6.6-liter V8 with an earth-moving 910 lb-ft of torque.

Note: There are no EPA fuel economy numbers for the Sierra HD because the organization does not test vehicles with a Gross Vehicle Weight Rating (GVWR) of 8,500 pounds or higher. The GVWR is the total maximum weight of the vehicle and its cargo.

6.6-liter V8
401 horsepower @ 5,200 rpm
464 lb-ft of torque @ 4,000 rpm
EPA city/highway fuel economy: N/A

6.6-liter turbodiesel V8
445 horsepower @ 2,800 rpm
910 lb-ft of torque @ 1,600 rpm
EPA city/highway fuel economy: N/A


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2020 GMC Sierra 2500 HD Crew Cab
KBB.com Consumer Reviews

3.7
Consumer Rating
Based on 15 Consumer Reviews
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53%Recommend this vehicle
4
0%
4
0%
Value
3.9
Performance
4.2
Quality
3.6
Comfort
4.3
Reliability
3.6
Styling
4.1

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2020 GMC Sierra 2500 HD Crew Cab Values and Prices

Style
Trade-In Value
Private Party Value
Fair Purchase Price
$42,600
-
-
$25,400
$30,900
$32,600
$26,400
$31,300
$32,900
$34,200
$38,100
$40,000
$34,000
$38,000
$39,800
$37,400
$41,300
$43,400
$36,300
$39,900
$41,900
$38,900
$43,700
$46,000
$43,700
$45,700
$48,100
$39,000
$45,800
$48,100
Values above are based on "Good" condition vehicles. Estimated Trade-In Values range from about $25,400 to $43,700 depending on vehicle style. Estimated Private Party Values range from about $30,900 to $45,800 depending on vehicle style. Values and prices are based on national averages and typical mileage for this model, but they can vary greatly according to mileage, condition, location, and other factors. Valid through 3/14/2026.
Trade-In Value
Trade-In Value is the amount you can expect to receive this week when trading in your vehicle at a dealership.
Private Party Value
Private Party Value is the fair price you can expect when selling your car to an individual, not to a dealer.
Fair Purchase Price
Fair Purchase Price shows what others in your area are actually paying for this vehicle.
Style
Trade-In Value
Private Party Value
Fair Purchase Price
$24,200
$29,400
$30,900
$24,300
$29,600
$31,100
$28,400
$30,500
$32,100
$28,500
$30,600
$32,200
$32,800
$36,900
$38,700
$33,000
$37,000
$38,900
Values above are based on "Good" condition vehicles. Estimated Trade-In Values range from about $24,200 to $33,000 depending on vehicle style. Estimated Private Party Values range from about $29,400 to $37,000 depending on vehicle style. Values and prices are based on national averages and typical mileage for this model, but they can vary greatly according to mileage, condition, location, and other factors. Valid through 3/14/2026.
Trade-In Value
Trade-In Value is the amount you can expect to receive this week when trading in your vehicle at a dealership.
Private Party Value
Private Party Value is the fair price you can expect when selling your car to an individual, not to a dealer.
Fair Purchase Price
Fair Purchase Price shows what others in your area are actually paying for this vehicle.
Style
Trade-In Value
Private Party Value
Fair Purchase Price
$22,600
$25,500
$27,000
$27,100
$29,200
$30,700
Values above are based on "Good" condition vehicles. Estimated Trade-In Values range from about $22,600 to $27,100 depending on vehicle style. Estimated Private Party Values range from about $25,500 to $29,200 depending on vehicle style. Values and prices are based on national averages and typical mileage for this model, but they can vary greatly according to mileage, condition, location, and other factors. Valid through 3/14/2026.
Trade-In Value
Trade-In Value is the amount you can expect to receive this week when trading in your vehicle at a dealership.
Private Party Value
Private Party Value is the fair price you can expect when selling your car to an individual, not to a dealer.
Fair Purchase Price
Fair Purchase Price shows what others in your area are actually paying for this vehicle.
See Full Specs for All 2020 GMC Sierra 2500 HD Crew Cab Styles
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Car Financing
101

Specifications

Dimensions, Weights & Capacities

Curb Weight
6950 lbs.
Fuel Capacity
36.0 gallons
Front Head Room
43.0 inches
Front Leg Room
44.5 inches
Max Seating Capacity
5
Minimum Ground Clearance
10.1 inches
Overall Length
250.1 inches
Front Shoulder Room
66.0 inches
Towing Capacity, Maximum
14500 lbs.
Turning Diameter
57.0 feet
Wheel Base
158.9 inches
Truck Bed Volume
76 cu.ft.
Bed Length
8.00 feet
Gross Vehicle Weight Rating (GVWR)
10850 lbs.
Payload Capacity
3862 lbs.

Exterior

Alloy Wheels
Available
Fog Lights
Available
HID Headlights
Available
Moon Roof/Sun Roof
Available
Number of Doors
4 doors
Privacy Glass
Available
LED Headlights
Available

Mechanical

Drivetrain
4WD
Transmission Type
Automatic
10 speed
Available
Recommended Fuel
Diesel
Hill Descent Control
Available
Hill Start Assist
Available
Parking Assist System
Available

Performance

Horsepower
445 @ 2800 RPM
Torque
910 @ 1600 rpm
Engine
V8, Turbo Diesel, 6.6 Liter

Warranty

Basic
3 years / 36000 miles
Powertrain
5 years / 100000 miles
Corrosion
6 years / 100000 miles

Comfort & Convenience

  • Climate Control Air Conditioning
  • Heated Steering Wheel
  • Integrated Garage Door Opener

Entertainment

  • DVD Entertainment System
  • MP3 Player
  • Satellite Radio
  • Bluetooth Streaming Audio
  • CD Player

Interior

  • Leather-Wrapped Steering Wheel
  • Power Windows
  • Rear Window Defroster
  • 12V Power Outlet
  • Power Outlet
  • Steering Wheel Controls
  • Tilt Steering Wheel
  • Tilt/Telescoping Steering Wheel

Seating

  • Leather Seats
  • Folding Rear Seat
  • Heated Seats
  • Heated Rear Seats
  • Dual Power Front Seats
  • Power Driver's Seat

Security

  • Alarm System

Technology

  • Bluetooth Wireless Technology
  • Cruise Control
  • Hands Free Phone
  • Navigation System
  • Remote Keyless Entry
  • Internet Access
  • Remote Engine Start
  • Smartphone Interface
  • Touch Screen Monitor
  • USB Port
  • Voice Recognition System

2020 GMC Sierra 2500 HD Crew Cab Safety

Safety Features & Technology

Driver Alert Package I

This package, standard on the Sierra 2500 Denali, includes front and rear park assist, lane-change alert, blind-spot warning and rear cross-traffic alert.

Driver Alert Package II

This package, also standard on the Sierra 2500 Denali, includes forward-collision alert, lane-departure warning, automatic emergency braking, a following-distance indicator and a safety-alert seat that pulses when there’s a possible crash threat.

Teen Driver Mode

This technology, standard on the Sierra HD AT4, helps young drivers develop safe driving habits. Certain features (vehicle speed, radio volume) can be limited when the Teen Driver key fob is used, and an in-vehicle report card helps parents coach their young drivers.

4.0

Crash Test Rating

Provided by the National Highway Traffic Safety Administration
Frontal Crash
3.0
Side Barrier
5.0
Rollover Rating
3.0
Side Crash
5.0

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See Details
KBB.com Rating
4.3
4.5
N/A
N/A
Consumer Rating
3.7
4.0
N/A
N/A
Fuel Type
Diesel
ElectricLeafIcon
N/A
N/A
Safety Rating
4.0
N/A
N/A
N/A
Seating Capacity55
N/A
N/A
Basic Warranty
3 years or 36000 miles
4 years or 50000 miles
N/A
N/A
Horsepower
445 @ 2800 RPM
N/A
N/A
N/A
Engine
V8, Turbo Diesel, 6.6 Liter
Quad Electric Motors
N/A
N/A
Drivetrain
4WD
AWD
N/A
N/A

2020 GMC Sierra 2500 HD Crew Cab Rankings

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FAQs

How much can the 2020 GMC Sierra HD tow?

A 2020 GMC Sierra HD pickup truck with the 6.6-liter gasoline V8 and a 6-speed automatic transmission has max tow ratings of 17,400 pounds for a 5th-wheel trailer and 16,800 pounds for a trailer with a conventional hitch. With the new 6.6-liter turbodiesel V8, the Sierra HD can tow a 35,500-pound 5th-wheel trailer or a 20,000-pound trailer with a conventional hitch.

What is ProGrade Trailering?

ProGrade Trailering is GMC’s system designed to make hooking up and towing a trailer easier and less stressful. The available Technology Package has up to 15 camera views, which allow the driver to see the bed, the hitch, the sides of the trailer, what’s all around the trailer and even what’s inside of it. The Transparent Trailer View stitches together images to create a super-handy virtual view of what’s behind your trailer.

What’s the max payload of the 2020 GMC Sierra HD?

With single rear wheels, a Regular Cab GMC Sierra 3500HD has a max payload of 4,534 pounds. With dual rear wheels, the Regular Cab Sierra 3500HD has a max payload of 7,442 pounds.

Where is the 2020 GMC Sierra HD built?

The 2020 GMC Sierra HD is built in Flint, Michigan.

 

Is the 2020 GMC Sierra 2500 HD Crew Cab a good vehicle?

Yes, the 2020 GMC Sierra 2500 HD Crew Cab is a good car, as reflected by its above-average Kelley Blue Book rating of 4.3 out of 5.

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