Mercedes-Benz has recalled 117 2025 eSprinter vans over their exterior sound volume. The pedestrian alert sound emitted by the vehicle when in reverse is not meeting the required volume level.
This sound warns pedestrians when the vehicle is backing up. Failure to hear this sound increases the risk of injury to nearby pedestrians. Because electric vehicles (EVs) run nearly silently, they use such external sounds to warn others that there is a moving vehicle nearby.
The solution is a software update on the affected vehicles.
Millions of cars are recalled, sometimes more than once. While automakers do their best to notify every vehicle owner affected by a recall, they don’t always reach everyone. To check whether your vehicle might be subject to a recall, use the easy tool at our recall center. All you need is your VIN, license plate, or year, make, and model of your car to get started.
