- A cyberattack has shut down some Jaguar operations for nearly three weeks
- Dealers are still selling cars, but some services are slower because of parts delays
Jaguar remains hobbled by a cyberattack now stretching into its third week.
The company’s dealers can still sell cars, reports industry publication Automotive News. But Jaguar “has been unable to ship parts, throttling the ability of after-sales departments to carry out servicing or to prepare used cars for sale,” an unidentified company executive told AN.
An unidentified source told AN that Jaguar has lost track of tens of thousands of cars “built before the cyberattack but yet to reach customers.” A company spokesperson denied that report, saying, “We definitely know where all cars are in transit from factory to market.”
Jaguar is in the midst of a major brand revamp that will see the company trim its lineup drastically and attempt to sell fewer, more expensive ultra-luxury cars. But U.S. dealers still have thousands of E-Pace, F-Pace, and F-Type models left to sell.
