Volkswagen Dealership Repair Options

After leasing or buying your new Volkswagen, consider having repairs or concerns handled by your local Volkswagen dealer or a shop that is part of the Volkswagen Certified Collision Repair Facility (CCRF). These franchises have the latest information on your Volkswagen, in addition to the latest service bulletins and recall notices issued by the manufacturer.

In the case of a leased vehicle, many lease contracts, including those from Volkswagen Credit, will require the use of original equipment parts when it comes to making the vehicle whole.

Training

Master-certified Volkswagen Mechanics have received a variety of training courses that could extend out to approximately eight years. That’s a lot of training, but the results speak for themselves. VW-certified technicians will continue to take periodic courses to keep current. Their shops also receive technical service bulletins, recall notices and advisories to regularly update your service technicians on the latest information for repairs.

Loan car policy

Certain Volkswagen dealers may offer loaner vehicles for their service customers although this is not a formal factory program. If your Volkswagen car or SUV is in for collision repair, the extended use of a loaner or rental vehicle may be covered by an insurance policy rider. Read the fine print of your policy for more detail.

Collision repairs

Volkswagen utilizes advanced materials including ultra-high-strength steel, carbon fiber, flax reinforced propylene (FRP) and glass fiber in the construction of their vehicles. As a result, VW cars and SUVs have become lighter and more fuel efficient in the process. Because of these specialized materials, advanced training and handling on the part of the collision repair facilities is necessary. For this reason, we recommend seeking out a Volkswagen Certified Collision Repair specialist for the ultimate grade of collision repair work.

By selecting a Volkswagen Certified Collision Repair program member, owners can be assured their vehicles will be repaired as closely as possible to when they were new.