
Positive Review
It’s a Toyota so it will last a long time with minimal problems. The car itself is comfortable and looks nice. The only downside is that the vehicle sounds at all times like multiple pieces are loose on the interior… there are rattles in the cabin from every direction that cannot seem to be found or fixed. If noises bother you, this one will definitely be a deal breaker.
Critical Review
We bought this beautiful 2021 Hybrid Limited Rav4. The next day... it didn't start! Called Roadside assistance, they jumped it, we took it to the dealership, they didn't find a problem. Two days later, the car didn't start, called roadside assistance, they jumped the car. Next day, the car didn't start, called roadside assistance and got it towed to the dealership. Within a week, we called roadside assistance 3 times. Needless to say, it is a beautiful car, but something is draining the battery. It is NOT a reliable car, please don't be fooled and lured into buying it. You don't want to be in our position right now, so that is why I am writing this. It is a horrible feeling to be stuck and stranded, even the keyfob wasn't working. No, it is not us forgetting to the shut the door, or keeping a light on. All the lights, radio, defroster everything is turned off before we shut the car off, but it is as if the car isn't shutting off? We started videoing and recording this too as evidence. Toyota needs to read these reviews and take them seriously before consumers take actions towards them. They need to check the customers who have called for roadside assistance in the last few months and see the evidence there too and take action and do right by their customers versus waiting for them to take action first.
Showing 8 of 385 reviews.
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Sensors, battery, customer service, app, technology, heated seats
No heated seats on a "premium" car is crazy. Cannot see tire pressure on the car which is CRAZY. I could see it in the app for 2 months but all of a sudden I cant anymore and according to customer service my car is "not compatible" with the app and apparently never was. I was just "lucky" enough to be able to see the tire pressure for the time i did. Have had tire sensor issues saying its low when they arent since day 1. Already had to replace the battery and haven't owned the car for even 3 months yet. Biggest mistake purchase I've ever made. I loved my 2014 Toyota. I have been Toyota and Lexus loyal for 12 years. I will never purchase another Toyota after this horrible experience.
I’m enjoying driving my RAV4 XLE hybrid Very comfortable economy on gas and easy to maneuver driving in the freeway and city driving
I purchased a brand new 2023 Toyota RAV4 LE AWD expecting the reliability Toyota is known for—but I’ve had the opposite experience. At just 5,000 miles, the engine developed a serious fuel system problem: strong raw fuel smell, rough idle, hesitation on acceleration, and inconsistent performance. No check engine light ever came on, which made diagnosing the issue frustrating. I took the vehicle in for warranty service, and although Toyota claimed it was repaired, the problem still isn’t fully resolved. I even attempted to file a lemon law claim twice and was denied by Toyota, despite clear ongoing mechanical issues. I’ve owned multiple Toyotas before, but this is the least reliable vehicle I’ve ever purchased. Beyond the engine problem, the RAV4 feels loud inside and underpowered for daily driving. The build quality is not what Toyota used to deliver, which is unfortunate for a brand once trusted for durability. It feels like Toyota is relying too heavily on its old reputation while quality control has declined in newer models. My advice: Consider an older, used Toyota or Lexus over a new one. Based on my experience, the newer models may not live up to expectations—especially if you care about long-term reliability.
Toyota’s reputation for reliability, smooth handling, appropriate features
Auto on/off for the gas model is annoying
We bought this 2025 model used with 4K miles, and it’s a pretty awesome car! The engine is super smooth, handling is easy, and features are great. Only complaint is the auto engine on/off (gas model) gets annoying.
Acceleration, power, all weather mats, window tint, hitch
Mid-size SUV
Favorite car I've owned thus far. Great acceleration and gas mileage, all weather mats, additional window tint and hitch added.
Got my 2021 RAV4 when I was 17 years old in 2025. After driving it for a couple of months, I can say confidently that I love it and will keep it for as long as I can. The safety features are great for newer drivers and CarPlay is awesome!!! Only thing I don’t like is that your seat setting isn’t saved, but it’s a minor thing. Love Toyotas and will never get a different car, at least not for now.
Safe, comfortable, good mileage
On the more expensive end
I was in the market for a car after my 20 year old Saturn Vue was totaled in an accident. Safety has always been important, but even more so after I was hit by someone failing to stop for a stop sign. I did my research and was trying to decide between a few different makes and models. After test driving several I decided that I loved the Rav4 the best. I was searching on line and found this beautiful 2020 Toyota Rav4 Hybrid, went on a test drive and the rest is history. It's solid and comfortable, has great mileage, and I'm still figuring out all the features!
dependsble
ebony was very helpful. she communicated well throughout the process and took the time to help me get acquainted with all the features. i feel like i can call on her in the future to answer my concerns about the new car. a true gem of a salesman.