
Positive Review
It’s a Toyota so it will last a long time with minimal problems. The car itself is comfortable and looks nice. The only downside is that the vehicle sounds at all times like multiple pieces are loose on the interior… there are rattles in the cabin from every direction that cannot seem to be found or fixed. If noises bother you, this one will definitely be a deal breaker.
Critical Review
We bought this beautiful 2021 Hybrid Limited Rav4. The next day... it didn't start! Called Roadside assistance, they jumped it, we took it to the dealership, they didn't find a problem. Two days later, the car didn't start, called roadside assistance, they jumped the car. Next day, the car didn't start, called roadside assistance and got it towed to the dealership. Within a week, we called roadside assistance 3 times. Needless to say, it is a beautiful car, but something is draining the battery. It is NOT a reliable car, please don't be fooled and lured into buying it. You don't want to be in our position right now, so that is why I am writing this. It is a horrible feeling to be stuck and stranded, even the keyfob wasn't working. No, it is not us forgetting to the shut the door, or keeping a light on. All the lights, radio, defroster everything is turned off before we shut the car off, but it is as if the car isn't shutting off? We started videoing and recording this too as evidence. Toyota needs to read these reviews and take them seriously before consumers take actions towards them. They need to check the customers who have called for roadside assistance in the last few months and see the evidence there too and take action and do right by their customers versus waiting for them to take action first.
Showing 8 of 386 reviews.
Fuel economy, sleek/strong styling, comfort, Limited Trim
Auto start, cold weather fuel economy, back seat seatbelt warning
I purchased my new 2025 RAV4 Hybrid Limited in September of 2025. Thus far, my overall driving experience has been positive overall, with a few negative marks. On the positive side, fuel economy has been great. I typically get 500+ miles on a tank (14.5 gal) of gas. My actual fuel economy really varies depending on city/highway driving, plus weather conditions. On a mild or warm weather day, I’ll average 39-41 mpg, sometimes achieving 42/43 mpg with heavy city driving. I’ve noticed 20 and 30 degree temps seem to negatively impact the battery, with my fuel economy dropping to 35 - 39 mpg. I’ve only driven in moderate snowy (1-3”) and ice conditions, but handling has been good thus far, still waiting for a heavy snow day. The overall exterior styling of the car is sleek and modern. Pretty cool premium 18” wheels. I love the white body color offering, with black trim. The interior is very sleek, and layed out well. I wouldn’t say it’s spacious, but I’m nearly 6’ 1” and fit just fine, with very adjustable and comfortable seats with lumbar support, heat and ventilated. I drove 12 hours one day and was very comfortable. The backseat is also not very spacious, but kids will fit quite well. Bigger adults will fit, but maybe squeezed a tad. I’d recommend a rooftop storage container if traveling with a lot of stuff. Factory rubberized floor mates are good, not great quality. One big negative for me is the auto start feature. One, it only runs for 10 minutes. Second, when you open the door, it completely shuts off and you have to restart. Absolutely hate this safety feature, which was put in to prevent theft. I also hate the warning sound you hear when backseat passengers don’t have their seatbelt on…I don’t care about backseat passengers, they need to allow me to turn that feature off. Back tailgate area is a good size, and plenty big with backseats down. Love the rubberized protecter on back side of backseat. I haul dogs around, and this keeps their paws off the back of the seat. Premium sound is pretty good, you can definitely jam! Infotainment system is pretty easy to figure out, but I always get nervous with the lack of physical knobs for basic functions. Only 1 USB, and several USB-C ports, plus one 12v DC plug. I like storage space recessed in dash, as well and arm rest and glove box. Overall handling and braking is top notch. The car does have some pop, if in sport mode. Eco mode for better fuel economy. Cool panoramic moon roof! Bright led headlights and fog lights. This car has all the extras, including lane assist and parking assist. Fits well in a smaller garage. The app is ok, but after a period of time, you must pay for it…which I’m not a fan of at all. If you want a fuel efficient hybrid, that looks presentable, handles well, and has a lot of extras in the Limited trim…Toyota is still the leader. These cars don’t even make it to the lot, all pre-sold when I had to order.
None
Sensors, battery, customer service, app, technology, heated seats
No heated seats on a "premium" car is crazy. Cannot see tire pressure on the car which is CRAZY. I could see it in the app for 2 months but all of a sudden I cant anymore and according to customer service my car is "not compatible" with the app and apparently never was. I was just "lucky" enough to be able to see the tire pressure for the time i did. Have had tire sensor issues saying its low when they arent since day 1. Already had to replace the battery and haven't owned the car for even 3 months yet. Biggest mistake purchase I've ever made. I loved my 2014 Toyota. I have been Toyota and Lexus loyal for 12 years. I will never purchase another Toyota after this horrible experience.
I’m enjoying driving my RAV4 XLE hybrid Very comfortable economy on gas and easy to maneuver driving in the freeway and city driving
I purchased a brand new 2023 Toyota RAV4 LE AWD expecting the reliability Toyota is known for—but I’ve had the opposite experience. At just 5,000 miles, the engine developed a serious fuel system problem: strong raw fuel smell, rough idle, hesitation on acceleration, and inconsistent performance. No check engine light ever came on, which made diagnosing the issue frustrating. I took the vehicle in for warranty service, and although Toyota claimed it was repaired, the problem still isn’t fully resolved. I even attempted to file a lemon law claim twice and was denied by Toyota, despite clear ongoing mechanical issues. I’ve owned multiple Toyotas before, but this is the least reliable vehicle I’ve ever purchased. Beyond the engine problem, the RAV4 feels loud inside and underpowered for daily driving. The build quality is not what Toyota used to deliver, which is unfortunate for a brand once trusted for durability. It feels like Toyota is relying too heavily on its old reputation while quality control has declined in newer models. My advice: Consider an older, used Toyota or Lexus over a new one. Based on my experience, the newer models may not live up to expectations—especially if you care about long-term reliability.
Toyota’s reputation for reliability, smooth handling, appropriate features
Auto on/off for the gas model is annoying
We bought this 2025 model used with 4K miles, and it’s a pretty awesome car! The engine is super smooth, handling is easy, and features are great. Only complaint is the auto engine on/off (gas model) gets annoying.
Acceleration, power, all weather mats, window tint, hitch
Mid-size SUV
Favorite car I've owned thus far. Great acceleration and gas mileage, all weather mats, additional window tint and hitch added.
Got my 2021 RAV4 when I was 17 years old in 2025. After driving it for a couple of months, I can say confidently that I love it and will keep it for as long as I can. The safety features are great for newer drivers and CarPlay is awesome!!! Only thing I don’t like is that your seat setting isn’t saved, but it’s a minor thing. Love Toyotas and will never get a different car, at least not for now.
Safe, comfortable, good mileage
On the more expensive end
I was in the market for a car after my 20 year old Saturn Vue was totaled in an accident. Safety has always been important, but even more so after I was hit by someone failing to stop for a stop sign. I did my research and was trying to decide between a few different makes and models. After test driving several I decided that I loved the Rav4 the best. I was searching on line and found this beautiful 2020 Toyota Rav4 Hybrid, went on a test drive and the rest is history. It's solid and comfortable, has great mileage, and I'm still figuring out all the features!