2019 Toyota Highlander Consumer Reviews
Review Summary
Most Helpful Reviews
Positive Review
We were ready to put a deposit on a loaded 2014 MDX (what seemed to be the best combination of practicality, luxury and reliabilty), when we looked at a 2014 Highlander Limited AWD. After an extended test drive and and thorough comparison, we were 100% sold on the Highlander. Although the MDX offers a slight edge in acceleration and fuel efficiency, the Highlander Limited was equivalent or superior in all other aspects. And $14K cheaper. Areas where the Highlander really stood out: ** Spaciousness ** The MDX is sports sedan cozy - like a 3 series BMW (OK for 4 people, but borderline claustrophobic for 5 or more). The Highlander has more headroom, shoulder room and more cabin volume (closer to Mercedes GL or Toyota Sequoia) - and is comfortable for up to 6. ** Usable 3rd Row ** With the adjustable 2nd row captain's chairs, the 3rd Row is easily accessible for kids - and reasonable agile adults. This is a HUGE advantage of the Highlander in comparison to all but the biggest 3 row vehicles. Ventilation controls, lighting, armrests and cup holders make the 3rd row 100% practical if not actually comfortable. ** Family Friendly Luxury ** Tough, durable materials below the seat level and carefully crafted leather, blue ambient lighting and electronic displays above. And all the details and gadgetry (heated/cooled seats, traffic warming systems, push start, backup camera, nav, etc.) will make you wonder: is this really a Toyota? ** Practical Performance ** Accelerates crisply and with authority. Excellent in freeway merges and lane changes. Easy to track a straight, solid line in freeway traffic. Solid, responsive and reasonably flat handling (for a 2+ ton vehicle) in twisty 2 lane roads. While none of the vehicles in this class offer breakthrough design, I like the athletic / modern look of the Highlander as much or more than the MDX, Infinity, Audi or Lexus.
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Critical Review
Vehicle: 2017 XLE 4dr SUV AWD (3.5L 6cyl 8AT 8 spd transmission) We purchased a new 2017 Highlander XLE after comparing it to several other vehicles in its class. Toyota touts quality and safety features as their biggest sales pitch, seems its there every time we turn on a tv. The transmission problem occurred at 8,253 miles, lucky for my wife, she was at a red light when the transmission failed and nobody was injured. The vehicle was hauled to local Toyota dealer on a flatbed & sat at the dealership for 52 days. We were told by dealer that a new transmission was back-ordered from California. After picking up the vehicle I noticed the work order stated part number 30510-48600-84 REMAN ATM and CORE RETURN. Re-manufactured parts should not be used to repair a brand new vehicle under factory warranty, which hasnt seen its first oil change. The day after picking it up I drove the vehicle around and excessive power train noise was present. Vehicle went back the the shop & they replaced both front wheel bearings at 8,392 miles and it sat in the shop another 3 days. Neither one of these repairs should occur on any new vehicle or a vehicle under 100,000 for that matter. Toyota Corporate has been less than helpful & were currently going through the lemon law process. Toyota has lost another long time customer, if I could rate the 2017 Highlander 0 stars I would.
2019 Highlander Reviews
Showing 8 of 190 reviews.
I love the size and most features. Rides nice. No remote start as a standard feature. 😡 Small third row seating. Very disappointed in the gas mileage. Do not like the navigation system. Clumsy and time consuming to enter destination. Easier just to use my phone.
Been an absolutely great car. No issues, and I feel like the styling and build quality is a lot better than the newer model. Had been super reliable and will keep this car until the wheels fall off. Super comfortable and spacious. Great great vehicle.
It’s a Limited edition with all the bells and whistles of time.
It’s an SUV some people think they’re too big
This car will last a long time. It’s been well cared for and all services have been kept up to date.
Driving
Higher seats in the back. Need assistance with entering.
Will keep forever. Only changed tires and oil change, plus brake work. Love my car. Used to have Nissan pathfinder.
Reliability
Information system difficult to use
Bought new and have 84k with no problems. Follow maintenance advice.
8 years of comfortable, reliable, safe motoring. No problems at all! Selected this model for its utility, safety and comfortable ride. Seat extender is also a plus. Average 24.5 MPG! What's not to like!
Vehicle listed for $23995, test drive good, more damaged than pix reflect. Price offered by dealer went up to $28,995. Added $5000 to price for things we did not want such as windshield and tracker on vehicle by Apex. DO NOT RECOMMEND THIS DEALER!!!!!!!!!
It runs smoothly and very comfortable. Great room inside with a third row seat option. Great mileage per gas performance.
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