Positive Review
We replaced our 2011 Outback with a 2020 Outback with nearly identical amenities. The 2011 was our first Subaru and proved to be rock-solid for 150,000 miles so we're hoping the same will be true with this one. I'll start with my my negative comments - 1) the Auto Start/Stop is beyond annoying. Takes a minimum of 3 steps to turn off EVERY TIME YOU START THE CAR. Hoping for a software upgrade that at least moves it to the home page; 2) too many features are driven from the center screen (e.g., HVAC, audio...etc.), which can be hard to see in certain light conditions, making it quite dangerous; 3) way to much focus on fuel economy (we purchased another Outback partially because of its frugality, so I don't need numerous indications of MPG, accelerator depression... etc.). Some of the plastic parts in the back are a little cheap feeling, but at least they don't rattle or vibrate (yet). The dash-board glove-box is a joke - really miss the larger one on the 2011. Still getting used to the myriad of electronic features, so I won't pre-judge. Needless to say - read the book. And again. Now for the good - This 2020 Outback is a pleasant improvement over the 2011. Road handling is much improved (very little body roll and better steering response/feel), fuel economy is improved (32 mpg first tank) even with added horsepower. Interior noise is reduced. Seats are very comfortable (I'm 6/1 250 lbs). Finally, car seats for children can be installed without ruining your fingers and hands (not to mention your attitude for the rest of the day). Also, I change my own oil so the placement of the oil filter is a welcome relief (should be no more permanent scars due to burning the skin off my hands).
Critical Review
So we have outback 2019 and right now 2020. The biggest problem is a windshield. The windshield of outback 2019 had cracked without any reason,so we came to dealership to change it. Before we did some research and find out that many Subaru’s windshields broke very easily since 2015 and there is even a law suite. Anyway dealership contacted the corporate with a claim and it was rejected so we have to pay $1000 out of pocket to fixed and calibrate. While they were fixing it we’ve got a loaner outback 2020 and guess what it was parked 2 days and windshield cracked again, it’s May so there isn’t any big difference in temperature, it wasn’t raining. I DO NOT recommend this car until the company change windshield supplier. Such a disappointment...
Showing 8 of 125 reviews.
8v Subarus since 2019 in the family. One quetion- 2 yr no cost maintenance? Since when? 3rd Outback.
Quality, performance, ride, comfort, safety 5 stars…..2025 Dark Mahogany Pearl, Turbo engine. Easy driving solid vehicle. Only negative, brakes are EXTREMELY SENSITIVE.
Floor heater deficient, doesn't blow heat on outside leg. Radio antenna doesn't pick up station signals. Engine not powerfull enough for interstate driving thru West Virginia mountains. Manuals fail to explain the use of electronics, such as cruise control. Very dissatisfied with my purchase of 2025 Outback (Basic). This is my first and last Subaru.
Simple great comfortable affordable transportation
Excellent reliability. Holds its value. Very durable.
Smooth ride may be lost after 6+ years
After owning a Subaru outback limited for 13 years, I am loving my Subaru outback onyx! All of the electronic driving safety features the rums, and the quietness are amazing.
Love this car. Roomy comfortable with lots of power. The extra cargo room when back seats are down is amazing!
My car is just about 4 years old. Very lightly driven and well taken care of and falling apart. The leather is cheap, the roof rack is peeling. It’s just so badly made. And I hate hate hate all the computerized components
Gave perspective
Not at this time;
Thanks for having the tool to help us shoppers in the car buying segment yo be as successful as we can be. I took a 2020 Subaru manual car that I loved and was ready to find what the family needed to care for the parents. There was nothing wrong with the trade so having used this guide and dealers saying they use KBB or something similar I stuck to my paper as a source of truth and they matched to that paper. As a car buyer it gives us that little bit of empowerment to feel we hit a good deal on the trade and perspective on the purchase. As for the purchase too many times the car had all these features I did not need. Using this toll again on price for what I wanted was in perspective to finding me a match and all the other features is the dealer choice of throwing in or selling the car at a reasonable price. Good tool to keep in perspective.