2018 Ram Promaster Cargo Van Consumer Reviews

I drive a 2500 promaster high roof for work. I came from a Ford transit and everything about the promaster is worse. I hate the the power from the 3.6, I have to keep it in tow haul mode for it to feel like a normal shifting van. I hate how the seating position is too high and not adjustable. I hate how the steering wheel is not tiltable. I hate the auto lock feature and the 3 honks when I exit the van with it running. I also dislike the gauge cluster.

I’m really disappointed with the Ram ProMaster. There are way too many design choices that make this van frustrating to drive every day. The visibility is terrible and there are some pretty big blind spots. The split side window blocks part of the mirror, which makes visibility even worse. The cup holders being way down at the bottom is another bad design. You have to reach down and take your eyes off the road just to grab a drink and you can’t even fit Most drinks there. I feel if they would’ve just added a seat/center console with cup holders it would’ve been better One of the most annoying things is the automatic parking brake. At a stop sign, if I move even slightly to get a better view around a corner, the van can automatically engage the parking brake. It’s incredibly frustrating. The seats are uncomfortable, especially if you’re driving for long periods. I also hate the way the door unlock buttons/features work. Something as simple as unlocking the doors shouldn’t be this annoying. On top of that, I’m not a fan of the display layout. It feels poorly organized and not very driver-friendly. Overall, it feels like whoever designed this van didn’t spend enough time actually driving one every day. For a work van, basic things like visibility, comfort, controls, and convenience should have been much better thought out.

Dealer replaced 3 camshafts and lifters under warranty which took 1-3 months every time. That was expensive due to us paying for insurance and monthly payments. Then after warranty ended, dealer and manufacturer is pushing to replace engine with new and have us pay for it. Be aware of them!!

I have a 2025 Ram Promaster that has some issues. The cup holder is on the floor requiring the driver to bend every time he needs a sip of his drink, potentially losing sight of the road ahead while doing so. To make matters worse there is storage compartment of sorts jutting out about a foot above the cup holders. This further restricts access making it an accident hazard. This is also the only cupholder in the entire vehicle. I drove Ford Transit 150 for 4 years prior to this which had cupholders at 4 locations. The vehicle has a rear-view camera instead of a rear-view mirror which is a very poor replacement for a mirror. The rear-view image magnifies distances. A vehicle that is 5 feet behind you may seem 20 feet away & and you can't even tell the color of the vehicle following you let alone any other details. This camera stops displaying the rear view the moment you turn on the indicator. The video console on the dash that manages the navigation, music, settings etc. is a nightmare. They've managed to put in device that very user unfriendly and lacks a clear logical path to get to what you are looking for. The screen also lags a little. There is supposed to a known issue with USB player because of which it starts over at the first song of the first folder every time you start the vehicle instead of picking up where it stopped when the vehicle was last turned off. Ive driven a dozen other vehicle in the last 2 decades none of which had the issues above. This vehicle has other issues. All in all, the person who designed this probably really hates drivers.

Constantly downshifitng when it should not. Trans was leaking oil at only 40k miles, had to get serviced. Service was a nighmare and a half. Will never cosider a promaster for my company again. Getting a transit or express instead. Got 350k out of the express before a single issue

Bought a new 2019 3500 with a knaphide cargo. Love the cargo. Had one with my gmc. Got 230,000 miles on it and traded it for labor on my windows. Anyway, transmission went out must've been around 35,000. They covered it. Transmission went out again at idk like 75,000. It was covered but they had the vehicle for over 9 months! Then a month later both Cadillac converters needed replacing. One cost over 2500.00! Don't remember what the other one cost. They said it's about 7500.00. This thing is complete junk.. on top of you can't drive it in snow. Not even an inch.. the fan goes on and off all the time!! You can't go at steady speed without it down shifting or up shifting.. just f-n ridiculous.. gonna clean it up and sell it.. good thing I'm on my last leg of working. Time to hang up the wrenches..

Van runs just fine with minor dents and scraps on outside. Cloth tear on inside front area by seats. Glass chip on windshield

If you drive it like a Van it's perfect very comfortable and nice interior for a work van 2023 is a great year like mine alot I do wish it was a v8 but I treat it like a v6 and it does what I need