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2019 Nissan Murano Consumer Reviews

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4.6
(148 reviews)
2019 Nissan Murano
5
77%
4
13%
3
7%
2
1%
1
2%
88%
Recommend this vehicle
Value
4.5
Performance
4.5
Quality
4.6
Comfort
4.8
Reliability
4.7
Styling
4.7
2019 Murano Overview
Among the 148 owners who provided feedback on the 2019 Nissan Murano for Kelley Blue Book, consumer sentiment is overwhelmingly positive, with 88% recommending the vehicle. As a whole, consumers found the vehicle's comfort and reliability to be its strongest features and value to be its weakest. 114 out of 148 of owners (77% of them) rank the 2019 Murano five out of five stars. Overall, consumers seem aligned in their opinions of the 2019 Nissan Murano. Is it the right vehicle for for you? Check out Kelley Blue Book's consumer reviews and see for yourself.
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Review Summary

AI summary of user-generated reviews for this vehicle
The vehicle offers a comfortable, roomy, and stylish interior along with a fun, smooth, and powerful driving experience. Customers appreciate the comprehensive safety features and feel it provides exceptional value compared to more expensive luxury SUVs. However, a few have reported quality control issues like oil leaks and sensor problems.
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Most Helpful Reviews

Positive Review

"Nissan Got it Right with the New 2015 Murano"

I was wowed by the styling of the new Murano and traded in my 2012 SL Murano for the 2015 Platinum version. The interior is absolutely beautiful, comfortable and full of all of the latest safety electronics available. The ride is smoother and quieter than the older model. The panoramic roof actually opens fully as opposed to only about 2/3 with my old Murano. Fit and finish are perfect. I have only 3 minor issues with the new Murano. The first is that automatic windshield wipers are not offered on this car (I had this on my 2012). The second is that although there are 5 programs available through Nissan Connect, this vehicle can only use 1 while an Altima can use all 5. Third, which Nissan has agreed to rectify, is that the 2015 Murano is delivered with a 2013-14 version of the Navigation Map. I had already updated my 2012 to the 2014-15 Map before I traded it in. As of now, the updated map is not available for the 2015 Murano. Nissan has agreed to reimburse me for the cost as soon as it is available and I purchase it. Overall, it is truly a gem of a vehicle and I am sure I will enjoy it very many years to come.


VS

Critical Review

"Technology Package Design Flaw?"

We have had 3 previous Nissans with no issues. Purchased our 2015 Murano SL in Aug 2018 with 28K miles on it from an independent dealer. It was a Nissan Lease return that was originally sold new 3 years and 1 week before our purchase. Within a couple of days of purchase, the Auto Brake light went off on the dash and neither the auto braking nor the cruise control would operate. Turning the car off reset the light and allowed us to use the features. We took the car to the Nissan dealership who inspected it and said the engine position sensor on one of the motor mounts was tripping the warning. The sensor is integrated into one of the motor mounts which the dealer said was wearing out and would cost $1100 to replace. The dealer said if we would have brought it in 2 weeks earlier it would have been covered under warranty (of course the car was stilled owned by Nissan Motor Credit at that time). This light only goes off after 20 to 30 minutes of driving, so a standard test drive may not reveal the problem. To make a long story short, I filed a complaint with Nissan USA stating they had a design problem in that the auto braking feature is a safety feature and integrating one of it's sensors into a part that is designed to wear out was a design flaw. After going back and forth with Nissan USA for several weeks, they decided not to assist in the repair or provide a new motor mount and told us we were on our own. The rep at Nissan USA acknowledged this is a known problem. Obviously, I am not happy with Nissan as this sensor should not have been mounted to the motor mount and their motor mounts should last longer than 28K miles. I have not replaced the motor mount as of yet because I feel at some point I feel this model will be recalled. In addition, this will be the last Nissan vehicle I ever own. I will be sticking with other more reliable brands from manufacturers who value my business. On a side note, I rented a 2018 Nissan Pathfinder two months ago while on a business trip and while driving it, the same light went off and the cruise control/auto braking stopped working. The two vehicles use the same drive train. This is not an isolated incident.

2019 Murano Reviews

In our commitment to delivering the most comprehensive assessment of the vehicle possible, KBB.com widens the scope of our reviews to include all pertinent model years.
ex. Dependable

Showing 8 of 148 reviews.


Maureen
11/22/2025
Best car for short people. Technology friendly
Pros

Great for short people, low maintenance costs, reliable, stylish and comfortable

Cons

N/A

When you know, you know. I had a 2015 Murano that I loved. It got totaled when I hit a deer. I loved it so much i thought I'd try the new 2025 Murano. Even was set to take it for an extended test drive. I took it back within 2 hours. Beautiful car but too high tech for me. No buttons only a touch panel even for the A/C. No V6 option, only 4 cylinder with turbo. Don't get me wrong it has some get up and go but it didn't really get any better gas mileage than my 2015 did. 10 years newer and gas mileage was almost identical. Why is that? Idk. It just didn't work for me. I really wanted to like it. Even tried to text drive it in 2 separate days at 2 separate times of day. It just wasnt cutting it. I wanted to like it but i just didn't. I opted to go back to the old body style of the 2024 Murano and couldn't be happier. It just felt like home. Short people fit well in the old style Murano. Anyone short will tell you. Some suv's are hard to get into as we age. They are too far off the ground. Then the headrest hits you in the worst spot and forces your head into your chest. You fight to sit comfortably and actually drive. Fighting the headrest the entire time. Manufacturer's must not have short people as test subjects. Anyhow, the Murano fits the bill. The shape of the exterior is very stylish. Easy to see out of. The technology is awesome even for those who are tech challenged like me. It's got bells and whistles but not so many or too high tech that you can't figure it out. With the V6 engine it has lots of power when you need it. Best car purchase I've ever made. Thank goodness I found an older body style with low miles. My 2015 was 10 years old and had 150,000 miles on it. Reliable, low maintenance costs and never left me stranded. Hoping this one will serve me for a long time to come!

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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0
0

Lady T
11/15/2025
Great SUV
Pros

Everything gas milage, comfort, overall look

Cons

The automatic brake to stopp you from hitting something is very sensitive it has stop me x2 from running over leaves

This car rides great pleanty of leg room. Good gas mileage in the city I would recommend this car for a young person first vehicle to an oder person that just need to run errands.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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0
0

Scott C
8/21/2025
Amazing reliability and great looking SUV!

We have owned our 2019 Murano since new! We have loved it and would recommend it to all! It’s been a great vehicle for us and we have no plans of selling/trading anytime soon! Highly recommended!

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2
0

Jim H
8/6/2025
I really like my 2023
Pros

The vehicle looks and runs great.

Cons

The SV model doesn't come with front/surround cameras and no automatic rear hatch opener.

I purchased my 2023 Nissan Murano on July 31, 2025. It rides very nice. The interior is very comfortable, and the V-6 engine has the power needed to get up and down from Phoenix to Heber.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
4.0
This customer review was submitted as part of a sweepstakes entry.
Recommends this vehicle
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2
0

Scotti Glasgow
5/12/2025
100% Reliable and A Luxury Vehicle

My 2016 Nissan Murano Platinum has been such a reliable and enjoyable car to drive for 140,000 miles. So, when I decided to buy a new car to beat the tariffs, I sold it to my son for him to use as a dependable 2nd car to use for his commute because of its dependability and luxury features that still perform beautifully. I will always be a fan of the 2016 Murano. Excellent vehicle. Sadly, I can’t say that I am a fan of the 2025 version.

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1
0

D00dy
1/1/2025
So far so good

I have been a loyal Toyota owner for over 25 years, driving Camry's and Rav4's. However, my last 2018 Rav4 SE, left me with a bad taste in my mouth. It was very reliable, and required minimal repairs, except for a battery replace, brakes and tires. It's the rough ride and road noise I could no longer take on the Rav4 SE. When the newer models came in 2019, I tried one out, and it was just as bad, do I held on to mine. In 2023, I went back and tried a 2022 Rav4 xle Premium, and again, felt I was driving a hay wagon, and the cabin noise was even worst. So I happened to drive by Nissan dealer, and tried out a new 2023 Nissan Rogue, which I liked the ride. They also had a 2023 Murano SV, which I decided to try out as well, seeing I was already taking up the salesman's time. The moment I sat in the Murano, I fell in love, and that love excelled even more on the long test drive I took it on. I purposely chose the roughest roads I could find in my town, and the Murano made it feel I was driving a Park Avenue Buick. The ride on the highway was so quiet and relaxed, and I never had to adjust what ever the radio volume I had set at in the parking lot. I went home thinking it may be time to leave Toyota, and try another brand of Japanese car. I was also quite impressed with the ride of the Subaru Forester, but the interior felt cheap to me, and very sluggish, in comparison to the Muranao. So I started to research the Nissan Murano online, to read the pros and Cons of the 2023. What I read online made me a bit leary of converting from Toyota, due to the bad publicity that tge Murano had regarding the CVT. After considerable thought, I decided to take the risk, because apparently the newer Murano's were less likely to break down. So far, I am still in love with my Murano, and have 24,000 miles on it, with 0% issues. I drive it nicely, and every once in while will take her for a hard drive to clean the cobwebs out of it, and I am really impressed with it. Is the car perfect ? Not even close, but one of them are really. They all have their pros and cons, and this Murano weighed in with the most pros, for what is important to me in a mid-suv. I am getting roughly the same gas mileage as my 2018 Rav4 SE, which is to say 32mpg on the highway, but the quiet smooth ride of the Murano is night and day better between than the Rav4. I plan on driving this Murano until I reach 120000 miles on it, and maybe even more, if it turns out to be that good of an suv. Time will tell, and if I start having major issues with the CVT or the 3.5L engine, I will come back and edit my current review. I am disappointed that for 2025, the Murano will no longer have the 3.5L engine, and will be replaced by a 4 cyl. Turbo. They are also replacing the CVT for a 9 speed automatic tranny for 2025, but the jury is still out for deliberation on those two major changes. Driven respectively, I am hoping the 2023 will give me miles and years of happy motoring....if not, maybe I will give Subaru a chance. Toyota need to step up their game in my opinion, regarding ride quality. The competition is getting tougher out there, so they 'all' better start sharpening their pencils.

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15
2

Jeremyofauburn
12/20/2024
‘23 Murano SV AWD
nissan murano 2019 Image - 37757918
Pros

Smooth ride and very very comfortable

Cons

CVT transmission is not my favorite

Our family purchased a used Murano with 19k miles. It has been a great purchase. All wheel drive is amazing! We rode this the Georgia mountains to see fall colors and it handled beautifully. This is 6th Nissan product and easily the most comfortable ride I have had. The heater, leather seats are a nice touch!

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
This customer review was submitted as part of a sweepstakes entry.
Recommends this vehicle
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5
1

Darrell
12/3/2024
best car buying experience
Pros

quite and comfort

Cons

none yet

Spent a few days looking for this specific SUV. found three but there between 120-300 miles away so I really needed to do as much online as possible. Narrowed it to two, One in Omaha ( 2 hour drive), one near Chicago ( 4 1/2 hour drive. was able to get the OTD price for both as well as good ballpark idea of my trade value. Both locations were very good at communication and no pressure sales. Omaha had the preferred color wife wanted. Salesman Casey was extremely professional in all aspects of sales. No pressure, always available to answer questions, making sure this is the correct vehicle for us. In 35 years and several vehicles purchased this by far the quickest and no stress sale. This was From Woodhouse Cadillac in Omaha

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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4
1

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