2025 MAZDA CX-90 Consumer Reviews

I'll start by saying I'm glad this was a lease. We owned the vehicle for 30 months and a touch over 30,000 miles. We had countless trips to the dealership, many times being turned away as this was an undocumented problems, or a "fix" is in the work. The biggest, unresolved issue was loss of power when going from electric to engine during speed/load. It would dangerously lose speed while on freeways, going up hills, etc. We had clunking front suspension, sticking steering, phantom sensors while driving, unpredictable adaptive cruise among many other smaller issues. Or local dealer also did a poor job of explaining solutions and most often wrote us off as complaining about "normal" behavior for the vehicle, which made our situation much worse. We originally intended on purchasing the vehicle at the end of the lease, but after the experience, we were not interested in keeping it. Not to mention, in that 30 months, the value had decreased so much, it did not make sense to keep it. I did really enjoy the way the vehicle looked, both exterior and interior. The finishes were the nicest I've seen in any of my previous Mazda's and it is moving in the right direction to complete with more luxury brands. With that said, after driving some competitors (Lexus/BMW/Merc), the extra expense is well worth it.

I have leased my Mazda CX90 for over a year and while the vehicle has many positive qualities, my ownership experience has been overshadowed by the recalls, unrefined transmission, and a persistent and unresolved brake issue. This vehicle is longer recommended by Consumer Report. Since early in my lease, the brakes have produced a loud, high pitched squealing noise at very low speeds. This problem has required multiple visits to Mazda dealership, yet the issue remains unresolved. Each time I bring the vehicle in, I am told that this is a known issue and that the corporate office is "working on a fix." Unfortunately, more than a year has passed with no solution provided to the customers. If Mazda is aware of a widespread issue affecting the CX-90, why has it taken so long to provide a remedy? Customers should not be expected to repeatedly visit dealerships for a known problem that remains unresolved. What makes this even more disappointing is that my lease will be ending in the coming months, and I recently received a correspondence from my local dealership asking whether I would consider purchasing the vehicle or leasing another Mazda. It is difficult to consider staying with Mazda when a known defect has persisted for over a year without a meaningful response or fix. Mazda has built a reputation for driver experience and I hope that they take meaningful action to address this long-standing widespread problem for current CX-90 customers.

Everything on this vehocle is great I drive maybe 16 miles a day all electric when I take longer trips out of town dont plug in since getting the vehicle 4k miles ago only problem I've had is the squealing brake issue at low speeds. The wireless charger doesn't bother me because I always charge my phone at home and I only need to charge my phone once a day. Also it chargers faster when you plug it in anyways. I am.taking it in for 1st service at the mazda dealer and to address the squealing brakes so we will see. There is already a modified pad for the vehicle since the rotors glaze over due to the regenerative braking and less use of brake pads. I believe the first fix it's to lubricate brake parts and if the noise returns they replace the pads. So free pads 5-10k in is not bad.

I purchased a new 2025 Mazda CX-90 Plug-In Hybrid and currently have about 16,500 miles on the vehicle. Despite normal daily driving, proper maintenance, and all scheduled services completed at authorized Mazda dealerships, all four original tires were completely worn out and required full replacement far earlier than expected. This level of tire wear is abnormal for a vehicle in this class and price range, especially one used primarily as a family vehicle. I was verbally informed that premature tire wear is a known concern with this model, possibly related to the vehicle’s weight and design, yet no meaningful assistance or corrective solution was offered. At this rate, the vehicle may require tire replacement on a yearly basis, creating an ongoing and unreasonable cost of ownership. In addition to the financial burden, this also raises safety concerns for a family car used daily to transport children. I hope Mazda acknowledges and addresses the root cause of this issue for current and future owners.

We are thrilled with our car!! It is luxurious, yet flexible and comfortable. It's absolutely GORGEOUS and drives like a dream. Its fully loaded with things we didn't know we needed!! Our favorite part is that its rated higher than the competition in many areas. WOW! It is truly an amazing vehicle!

I have owned several Mazda’s but never again! When you accelerate there’s a jerking motion that drives me crazy. The dealership is aware of the problem but Mazda has not provided a solution. I am 79 and planned on this being my last purchase but there’s no way I can keep this vehicle. Evidently the resale value is ridiculous the window sticker was 48000 and I was offered $29000 after 18 months. When driving 35-40 miles an hour the rpm will drop to zero I don’t know if this is normal but you can feel the hesitation. I know of two other people that are experiencing the same problems Mazda should step up and stand behind their product!!!!

Best luxury SUV I’ve owned. My last car was a Lexus RX350 but lacked a lot of technology and was not able to access Apple Car Play. My 5 series BMW was great, but this Mazda CX90 wins big!

Great vehicle. Would by again. Fun, very comfortable for long and short drives. Great sound system. PHEV saves a lot of money on gas. Love it.