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Consumer Reviews

2019 Kia Soul Consumer Reviews

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4.4
(261 reviews)
2019 Kia Soul
5
74%
4
11%
3
5%
2
3%
1
7%
85%
Recommend this vehicle
Value
4.4
Performance
4.4
Quality
4.4
Comfort
4.5
Reliability
4.5
Styling
4.6
2019 Soul Overview
Among the 261 owners who provided feedback on the 2019 Kia Soul for Kelley Blue Book, consumer sentiment is mostly positive, with 85% recommending the vehicle. As a whole, consumers found the vehicle's styling and comfort to be its strongest features and value to be its weakest. 193 out of 261 of owners (74% of them) rank the 2019 Soul five out of five stars. Overall, consumers seem aligned in their opinions of the 2019 Kia Soul. Is it the right vehicle for for you? Check out Kelley Blue Book's consumer reviews and see for yourself.
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Review Summary

AI summary of user-generated reviews for this vehicle
Customers overwhelmingly praise the comfortable heated leather seats, spacious interiors, and upscale cabin feel that exceeds expectations for its size. Many highlight impressive fuel efficiency ranging from 25–50 MPG, responsive handling, and fun-to-drive character with available drive modes. The distinctive styling, generous cargo capacity, and low maintenance costs make it practical and economical. Most reviewers describe it as reliable and enjoyable for daily use and road trips. A small number report engine concerns, but overall customers strongly recommend it as an excellent value.
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Most Helpful Reviews

Positive Review

"I love it!"

I am just turning 70 with some physical problems like sciatica and lower back pain. I am about 5'6"tall. I have been looking for a small hatchback for about a year and test drove about 8-9 cars that fit the bill. For ME the priorities were 1. Seat comfort 2. Ability to see over stearing wheel 3. Roominess for errands at home lumber stores, etc 4. Clearance off the ground---ie. some cars hit curb when parking 5. Fun to drive 6. Last but not least: price under $25k There are a number of cars that have better gas mileage and equal roominess, but only one other of them had seats with power assisted drivers seat and lumbar support because they cater to a younger crowd. Kia hit the mark with this car for my age group as well as younger with all the cool technology. It is easy to get in and out of, is peppy enough to pass if needed, has plenty of room, tight enough handling and VERY comfortable. Could have a little better gas milage, but not the make or break feature for me. The warranty is great as well. I love this car every time I get in it!


VS

Critical Review

"Engine failure"

The engine on my 2017 Kia Soul + seized. All of my maintenance was up to date. The Kia service department wants to charge me $6,000 for repairs. I am the second owner of the vehicle. Kia won't back their own product. There is no warranty coverage. So now I have an expressive lump of metal... Last Kia I will ever buy (was my second).

2019 Soul Reviews

In our commitment to delivering the most comprehensive assessment of the vehicle possible, KBB.com widens the scope of our reviews to include all pertinent model years.
ex. Dependable

Showing 8 of 261 reviews.


Adeline
5/17/2026
Subcompact
Pros

Vehicle value, Reliable, Comfortable seats

Fantastic vehicle, pretty sporty. Fun to drive, good affordability price range. Reliable, fuel mileage and the performance is good. Comfort seating, plenty of room space.. Good handling suspension even in the winter season as I do use studded tires. Overall vehicle is thumbs up :))

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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2
0

Penny
5/17/2026
((Mostly all positive feedback reviews))
Pros

Strong reliable vehicle, value, performance

I, have to admit, these are really nice cars. They get pretty good gas mileage, definitely a lower cost for service maintenance. Fun to drive, styling exterior. The interior is well designed with comfortable seats. Quality is impressive. Nice sounding stereo with navigation plus other apps.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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5
0

Paul
5/17/2026
Very good commuter fuel efficiency
Pros

Value is fantastic, Quality, Styling, Comfort

Busy traffic city driving, this car is fantastic. Easy to get around in especially tight parking spots. I, like this car, it has a sleek body design. Comfortable seats and plenty of leg room. These vehicles are fun to drive, and they do have a lower cost for service up keep. Reliable, good resale value, very nice quality, and the performance.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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9
0

Bonnie
5/14/2026
Fuel efficiency is good
Pros

Value Performance Comfort Reliable

Gas prices are getting crazy high right now. I, ended up buying this small car just to get good fuel mileage for my driving distance. This smaller vehicle is pretty cool. Really good reputation, lower cost for maintenance. Comfortable seats heated. Nice sounding stereo system with navigation. Reliable, very nice styling and the quality is impressive. I'm actually enjoying this small car.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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49
0

Sasha
5/14/2026
Daily vehicle
Pros

Reliable Performance Resale value

Wonderful as can be for being a subcompact size car. Easy going, just fill up the fuel tank and go!! Reliable, very fun to drive and having good gas mileage. Styling exterior, quality interior. Comfort seats, and a nice stereo system.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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50
0

Cynthia
5/14/2026
Absolutely Gorgeous
Pros

Good performance, Styling, Comfort

Fun car to drive around in daily and the fuel mileage is efficient. The resale value is pretty good. Reliability is strong, just keep up on the maintenance. Quality interior, comfortable seats, plenty of space for passengers. I, like the cargo area, and the add on luggage rack for my carrier.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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51
0

Orion
5/14/2026
Overall well designed
Pros

Subcompact size car, Styling, Comfort, Value

((Very impressive vehicles)) The have good reviews.. The reliability, comfort, value, quality performance. Good handling suspension. Affordable price range!! Comfortable seats, plenty of cabin room space. The fuel mileage is efficient, and the service maintenance is lower cost.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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49
0

Liam
5/14/2026
"Small car with lot's of room"
Pros

Good reliability, resale value, comfort

it's a neat car, it's fun to drive. Good performance, fuel mileage, lower service cost. Styling body design, comfortable seats quality is very good. The stereo seems is fun. Having a small size vehicle is nice to have when gas prices are really high.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
Was this review helpful?
50
0

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