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Consumer Reviews

2018 Kia Soul Consumer Reviews

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4.5
(309 reviews)
2018 Kia Soul
5
78%
4
9%
3
5%
2
2%
1
6%
88%
Recommend this vehicle
Value
4.5
Performance
4.5
Quality
4.5
Comfort
4.6
Reliability
4.6
Styling
4.7
2018 Soul Overview
Among the 309 owners who provided feedback on the 2018 Kia Soul for Kelley Blue Book, consumer sentiment is overwhelmingly positive, with 88% recommending the vehicle. As a whole, consumers found the vehicle's styling and comfort to be its strongest features and value to be its weakest. 241 out of 309 of owners (78% of them) rank the 2018 Soul five out of five stars. Overall, consumers seem aligned in their opinions of the 2018 Kia Soul. Is it the right vehicle for for you? Check out Kelley Blue Book's consumer reviews and see for yourself.
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Review Summary

AI summary of user-generated reviews for this vehicle
Customers overwhelmingly praise the comfortable heated leather seats, spacious interiors, and upscale cabin feel that exceeds expectations for its size. Many highlight impressive fuel efficiency ranging from 25–50 MPG, responsive handling, and fun-to-drive character with available drive modes. The distinctive styling, generous cargo capacity, and low maintenance costs make it practical and economical. Most reviewers describe it as reliable and enjoyable for daily use and road trips. A small number report engine concerns, but overall customers strongly recommend it as an excellent value.
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Most Helpful Reviews

Positive Review

"I love it!"

I am just turning 70 with some physical problems like sciatica and lower back pain. I am about 5'6"tall. I have been looking for a small hatchback for about a year and test drove about 8-9 cars that fit the bill. For ME the priorities were 1. Seat comfort 2. Ability to see over stearing wheel 3. Roominess for errands at home lumber stores, etc 4. Clearance off the ground---ie. some cars hit curb when parking 5. Fun to drive 6. Last but not least: price under $25k There are a number of cars that have better gas mileage and equal roominess, but only one other of them had seats with power assisted drivers seat and lumbar support because they cater to a younger crowd. Kia hit the mark with this car for my age group as well as younger with all the cool technology. It is easy to get in and out of, is peppy enough to pass if needed, has plenty of room, tight enough handling and VERY comfortable. Could have a little better gas milage, but not the make or break feature for me. The warranty is great as well. I love this car every time I get in it!


VS

Critical Review

"Engine failure"

The engine on my 2017 Kia Soul + seized. All of my maintenance was up to date. The Kia service department wants to charge me $6,000 for repairs. I am the second owner of the vehicle. Kia won't back their own product. There is no warranty coverage. So now I have an expressive lump of metal... Last Kia I will ever buy (was my second).

2018 Soul Reviews

In our commitment to delivering the most comprehensive assessment of the vehicle possible, KBB.com widens the scope of our reviews to include all pertinent model years.
ex. Dependable

Showing 8 of 309 reviews.


Nikita
5/29/2026
Kia soul upper model+ primo
Pros

Styling Comfort Value Reliable Performance

Well I'm enjoying this car, I like how smooth the suspension feels. It does have a drive mode selector. Mine usually stays in comfort mode with eco on for better fuel mileage. The exterior is sharp, quality interior design nice comfy seats. Touch screen stereo with navigation etc.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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0
0

Seoul
5/28/2026
I'm gonna give it all five stars
Pros

Good book value, Styling, Reliability, Comfort

The reputation is fantastic, and the overall experience is good. The sporty design, good performance and the fuel mileage. Comfort seating, nice stereo speakers. Plenty of cargo area for items. Reliability is good. The quality interior is sharp, really amazing vehicles.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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6
0

Presley
5/28/2026
Popularity + Stylish

I, agree that these vehicles have a strong popularity. They have a good warranty, fuel mileage, performance, comfort, good resale value. These cars are fun to drive, reliable and inexpensive. They have lot's of room space, and a nice size cargo area. I, do not have any complaints!!

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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26
0

Bethel
5/28/2026
Mine is pre-owned, nice condition 😀
Pros

Comfort Value Styling Performance Reliable

Absolutely a gorgeous vehicle that still looks fairly new being pre-owned. Somebody took good care of this car while they owned it. Really nice styling cars, and the fuel mileage. Comfortable seats, smooth suspension. Plenty of cargo area, and the luggage rack. The resale value is pretty good. Performance is quick enough, and the overall reputation is strong.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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31
0

Natalia
5/28/2026
Sporty subcompact
Pros

Value Performance Styling Comfort

Amazing vehicles, they get pretty good fuel mileage. Fun vehicle to own, comfortable seats plenty of space for passengers. Cargo area, luggage rack and a nice stereo system with good speakers. Lot's of nice quality about this car.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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22
0

Weiss
5/27/2026
Really good overall Kia warranty
Pros

Reliability Value Quality Comfort Styling

Pre-owned, still under the Kia full 10 year warranty. No Worries!! Super fun car to drive and having good gas mileage. Really good quality leather seats also the interior design. The stereo is fun, navigation plus apple car play, pandora etc apps.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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5
0

Tanya
5/27/2026
Fun as always 😀
Pros

Good vehicles, Value, Performance, Quality

Yuppers, my car is my daily use. It has a really nice styling exterior. Comfortable seats heated. Nice sounding stereo speakers. Plenty of cargo area fory stuff. Reliable, very nice quality car's

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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30
0

Roman
5/27/2026
Strong reliable transportation
Pros

Reliability Quality Performance Comfort

Getting around in this car is very easy, especially in traffic. Parking is easier in really tight spaces. Good handling, fuel mileage. Comfortable seats, cargo area is spacious. Very impressive vehicles that are really nice. Good quality, holds the value really well. All good feedback :))

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
Was this review helpful?
21
0

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