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Consumer Reviews

2018 Kia Soul Consumer Reviews

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4.6
(343 reviews)
2018 Kia Soul
5
80%
4
8%
3
4%
2
2%
1
5%
88%
Recommend this vehicle
Value
4.6
Performance
4.5
Quality
4.6
Comfort
4.6
Reliability
4.6
Styling
4.7
2018 Soul Overview
Among the 343 owners who provided feedback on the 2018 Kia Soul for Kelley Blue Book, consumer sentiment is overwhelmingly positive, with 88% recommending the vehicle. As a whole, consumers found the vehicle's styling and comfort to be its strongest features and performance to be its weakest. 275 out of 343 of owners (80% of them) rank the 2018 Soul five out of five stars. Overall, consumers seem aligned in their opinions of the 2018 Kia Soul. Is it the right vehicle for for you? Check out Kelley Blue Book's consumer reviews and see for yourself.
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Review Summary

AI summary of user-generated reviews for this vehicle
Customers overwhelmingly praise the comfortable heated leather seats, spacious interiors, and upscale cabin feel that exceeds expectations for its size. Many highlight impressive fuel efficiency ranging from 25–50 MPG, responsive handling, and fun-to-drive character with available drive modes. The distinctive styling, generous cargo capacity, and low maintenance costs make it practical and economical. Most reviewers describe it as reliable and enjoyable for daily use and road trips. A small number report engine concerns, but overall customers strongly recommend it as an excellent value.
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Most Helpful Reviews

Positive Review

"I love it!"

I am just turning 70 with some physical problems like sciatica and lower back pain. I am about 5'6"tall. I have been looking for a small hatchback for about a year and test drove about 8-9 cars that fit the bill. For ME the priorities were 1. Seat comfort 2. Ability to see over stearing wheel 3. Roominess for errands at home lumber stores, etc 4. Clearance off the ground---ie. some cars hit curb when parking 5. Fun to drive 6. Last but not least: price under $25k There are a number of cars that have better gas mileage and equal roominess, but only one other of them had seats with power assisted drivers seat and lumbar support because they cater to a younger crowd. Kia hit the mark with this car for my age group as well as younger with all the cool technology. It is easy to get in and out of, is peppy enough to pass if needed, has plenty of room, tight enough handling and VERY comfortable. Could have a little better gas milage, but not the make or break feature for me. The warranty is great as well. I love this car every time I get in it!


VS

Critical Review

"Engine failure"

The engine on my 2017 Kia Soul + seized. All of my maintenance was up to date. The Kia service department wants to charge me $6,000 for repairs. I am the second owner of the vehicle. Kia won't back their own product. There is no warranty coverage. So now I have an expressive lump of metal... Last Kia I will ever buy (was my second).

2018 Soul Reviews

In our commitment to delivering the most comprehensive assessment of the vehicle possible, KBB.com widens the scope of our reviews to include all pertinent model years.
ex. Dependable

Showing 8 of 343 reviews.


Benson
6/4/2026
Popularity
Pros

The value, performance, styling, quality etc..

Fun vehicle with really good reliability. Fuel efficiency. Comfortable seats plenty of room for others. Stereo seems really good. Strong reliable vehicle with nice quality. Overall I'm very satisfied as well.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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2
0

Carson
6/4/2026
Boxy style car
Pros

Fuel efficiency, Value, Quality, Performance

Hi, I'm leaving a good review about my boxy styling car. It's actually a fun car to own. Good overall reviews, the performance, fuel mileage, low cost up keep. Comfortable leather seats heated. Cargo are is spacious, and the luggage rack is perfect for my travel carrier. Reliable vehicle, I'm very happy to have it.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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4
0

Debbie
6/4/2026
Well designed
Pros

Performance is fun, Good value, Reliability

Kia provides a strong 10 year warranty on these cars. This warranty coverage is really good!! These vehicles are fun, roomie and pretty good gas mileage. Comfortable seats nice quality. Stereo system is very nice with navigation. Cargo area is spacious, plus rear folding down seats.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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4
0

Andrea
6/3/2026
The + primo awesome model 😀
Pros

Reliable Value Quality Performance Styling

"Very Good Reliable Car" Fun to drive, and having this boxy style is neat. I, can literally pack up this car with items. Good gas mileage, low cost maintenance up keep. Comfortable heating seats plus air cooled. Steering wheel is leather wrap and heated. Infinity stereo system with light up speakers. Uvo app, navigation.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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4
0

Molly
6/3/2026
Really nice luxury model !
Pros

Value performance quality comfort

Cons

No

Top model of these kia soul is absolutely amazing. All luxury, heated leather seats front and rear plus air cooled. Heated steering wheel, panoramic moon roof with shade cover. Reliable vehicle, good quality and the resale value.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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4
0

Peter
6/3/2026
Really good overall experience
Pros

Value Quality Styling Comfort Performance

One of the most interesting cars that are really popular. Fun to to drive, the cargo area is spacious. Good gas mileage, and decent performance on sport. Comfortable seats heated. The stereo is really nice, it has navigation plus other apps.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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6
0

Lucia
6/3/2026
Daily car
Pros

Performance Resale value Quality Styling

Best decision ever at this time because gas prices are ridiculously high. My small car does good on fuel mileage and lower cost service. It's a smooth ride, good handling. Very impressive vehicles, quality interior with light up speakers. Comfort, good reliability vehicle.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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7
0

Miguel
6/3/2026
Recently purchased
Pros

Sport mode performance, value, quality

Well, my thoughts are pretty good about this car. Seems really nice, and yes the fuel mileage is efficient. It does have comfort seats with plenty of room space. The vehicle is reliable, fun to drive. Interesting body style design. Good visibility, good handling suspension.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
Was this review helpful?
4
0

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