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Consumer Reviews

2018 Kia Soul Consumer Reviews

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4.5
(328 reviews)
2018 Kia Soul
5
79%
4
9%
3
4%
2
2%
1
5%
88%
Recommend this vehicle
Value
4.5
Performance
4.5
Quality
4.5
Comfort
4.6
Reliability
4.6
Styling
4.7
2018 Soul Overview
Among the 328 owners who provided feedback on the 2018 Kia Soul for Kelley Blue Book, consumer sentiment is overwhelmingly positive, with 88% recommending the vehicle. As a whole, consumers found the vehicle's styling and comfort to be its strongest features and value to be its weakest. 260 out of 328 of owners (79% of them) rank the 2018 Soul five out of five stars. Overall, consumers seem aligned in their opinions of the 2018 Kia Soul. Is it the right vehicle for for you? Check out Kelley Blue Book's consumer reviews and see for yourself.
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Review Summary

AI summary of user-generated reviews for this vehicle
Customers overwhelmingly praise the comfortable heated leather seats, spacious interiors, and upscale cabin feel that exceeds expectations for its size. Many highlight impressive fuel efficiency ranging from 25–50 MPG, responsive handling, and fun-to-drive character with available drive modes. The distinctive styling, generous cargo capacity, and low maintenance costs make it practical and economical. Most reviewers describe it as reliable and enjoyable for daily use and road trips. A small number report engine concerns, but overall customers strongly recommend it as an excellent value.
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Most Helpful Reviews

Positive Review

"I love it!"

I am just turning 70 with some physical problems like sciatica and lower back pain. I am about 5'6"tall. I have been looking for a small hatchback for about a year and test drove about 8-9 cars that fit the bill. For ME the priorities were 1. Seat comfort 2. Ability to see over stearing wheel 3. Roominess for errands at home lumber stores, etc 4. Clearance off the ground---ie. some cars hit curb when parking 5. Fun to drive 6. Last but not least: price under $25k There are a number of cars that have better gas mileage and equal roominess, but only one other of them had seats with power assisted drivers seat and lumbar support because they cater to a younger crowd. Kia hit the mark with this car for my age group as well as younger with all the cool technology. It is easy to get in and out of, is peppy enough to pass if needed, has plenty of room, tight enough handling and VERY comfortable. Could have a little better gas milage, but not the make or break feature for me. The warranty is great as well. I love this car every time I get in it!


VS

Critical Review

"Engine failure"

The engine on my 2017 Kia Soul + seized. All of my maintenance was up to date. The Kia service department wants to charge me $6,000 for repairs. I am the second owner of the vehicle. Kia won't back their own product. There is no warranty coverage. So now I have an expressive lump of metal... Last Kia I will ever buy (was my second).

2018 Soul Reviews

In our commitment to delivering the most comprehensive assessment of the vehicle possible, KBB.com widens the scope of our reviews to include all pertinent model years.
ex. Dependable

Showing 8 of 328 reviews.


Todd
6/1/2026
Subcompact car
Pros

Reliable Value Quality Styling Performance

Sporty subcompact car that's pretty cool and good performance on sport mode. Comfort is good, the quality is nice. Overall styling is sharp. Good reliability, and the handling. Overall, very impressive!!

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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6
0

Sterling
6/1/2026
I, like the style of this car :)
Pros

Styling design, Value, Comfort, Reliable

The fuel mileage is efficient in these Kia soul cars. They are full of space, fun to drive. Good affordability, reliable, very nice quality and decent performance. The seating is comfortable. Stereo is fun, it does have navigation plus the uvo app.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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6
0

Quinn
6/1/2026
Happy Owner
Pros

Book value, Quality, Reliable, Performance

((Very good reputation)) Styling, good performance and the fuel mileage. Comfort seats heated. Quality is very nice, and a full size sunroof with a shade cover. Good reliable vehicle at a affordable price range.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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6
0

Burton
6/1/2026
Model + very 😎
Pros

Performance Value Quality Comfortable

Yes, very cool cars and they are really fun. I, literally have more than enough room for my passengers and items. I, use my luggage rack as well. I, like the stereo, and I did add a small amp subwoofer. The resale value is pretty impressive on these cars. Reliable vehicle, very much positive for feedback.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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13
0

Veronica
5/31/2026
Very nice looking :)
Pros

"value performance style quality reliable"

Hello people, my review is all good. I, have been very happy with my Kia as well. Comfortable ride, good handling. I, like the fuel mileage. My stereo is fun, lot's of apps. The cargo area is actually spacious with folding down rear seats. Reliable car, it's a keeper for a long time. They do have a solid strong Kia warranty.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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19
0

Brianna
5/31/2026
Super fun
Pros

Reliable Comfort Value Quality Styling

Kia soul is a neat car. Good size, the fuel mileage is efficiency. Styling exterior, comfortable seats plenty of head room. Very nice quality, and the performance. Reliable car, designed really sharp looking.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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18
0

Chelsea
5/31/2026
Dependable
Pros

Overall is very impressive vehicles

Good reviews, reliability, comfort, value, quality, styling and the overall experience. Very smooth ride, good handling including the winter weather season. The fuel mileage is efficient. Stereo system is easy to use also the navigation etc.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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18
0

Abby
5/31/2026
I'm here leaving all pro's
Pros

Pro's performance reliability value quality

These smaller vehicles being a gas saver is actually pretty good. Lower cost for service, and the style of this vehicle is nice. Comfortable ride, nice quality about it. Fun to drive, and plenty of room even for taller people. These smaller cars are affordable and well worth buying.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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32
0

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