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Consumer Reviews

2018 Kia Soul Consumer Reviews

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4.3
(202 reviews)
2018 Kia Soul
5
66%
4
14%
3
7%
2
3%
1
9%
80%
Recommend this vehicle
Value
4.2
Performance
4.2
Quality
4.2
Comfort
4.4
Reliability
4.4
Styling
4.5
2018 Soul Overview
Among the 202 owners who provided feedback on the 2018 Kia Soul for Kelley Blue Book, consumer sentiment is mostly positive, with 80% recommending the vehicle. As a whole, consumers found the vehicle's styling and comfort to be its strongest features and value to be its weakest. 134 out of 202 of owners (66% of them) rank the 2018 Soul five out of five stars. Overall, consumers seem aligned in their opinions of the 2018 Kia Soul. Is it the right vehicle for for you? Check out Kelley Blue Book's consumer reviews and see for yourself.
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Review Summary

AI summary of user-generated reviews for this vehicle
The vehicle offers a spacious interior, comfortable ride, and responsive handling. Customers appreciate the good gas mileage and impressive features for the price. However, some have reported issues with oil consumption, transmission problems, and braking performance. While a few have concerns about long-term reliability, most customers are satisfied with the vehicle and would recommend it as a practical and affordable commuter car.
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Most Helpful Reviews

Positive Review

"I love it!"

I am just turning 70 with some physical problems like sciatica and lower back pain. I am about 5'6"tall. I have been looking for a small hatchback for about a year and test drove about 8-9 cars that fit the bill. For ME the priorities were 1. Seat comfort 2. Ability to see over stearing wheel 3. Roominess for errands at home lumber stores, etc 4. Clearance off the ground---ie. some cars hit curb when parking 5. Fun to drive 6. Last but not least: price under $25k There are a number of cars that have better gas mileage and equal roominess, but only one other of them had seats with power assisted drivers seat and lumbar support because they cater to a younger crowd. Kia hit the mark with this car for my age group as well as younger with all the cool technology. It is easy to get in and out of, is peppy enough to pass if needed, has plenty of room, tight enough handling and VERY comfortable. Could have a little better gas milage, but not the make or break feature for me. The warranty is great as well. I love this car every time I get in it!


VS

Critical Review

"Engine failure"

The engine on my 2017 Kia Soul + seized. All of my maintenance was up to date. The Kia service department wants to charge me $6,000 for repairs. I am the second owner of the vehicle. Kia won't back their own product. There is no warranty coverage. So now I have an expressive lump of metal... Last Kia I will ever buy (was my second).

2018 Soul Reviews

In our commitment to delivering the most comprehensive assessment of the vehicle possible, KBB.com widens the scope of our reviews to include all pertinent model years.
ex. Dependable

Showing 8 of 202 reviews.


Stanley
4/16/2026
Overall, Excellent choice vehicle's
Pros

Good performance, Styling, Comfort, Quality

Affordable being new, or even pre-owned. They don't cost much for service up keep. The overall style looks sharp. The interior is all nice quality. Comfortable seats front and rear. Very nice size cargo are. Touch screen stereo with navigation. Good reliability, strong resale value. It's a nice vehicle, with good fuel mileage and the handling suspension.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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3
0

Kathy
4/15/2026
Kia soul + fantastic vehicles
Pros

Comfortable, Reliable, Value, All Positive!!

I am enjoying mine, loaded options, fuel efficiency. I, like the style of this vehicle. It's easy to work on doing light maintenance. The seating is comfortable, plenty of leg and head room. The stereo is fun being a touch screen also having pandora, apple car play etc. Reliable, really good quality.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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9
0

Alvarez
4/15/2026
Soul + primo package
Pros

Performance, Quality, Value, Good reliability

Daily use vehicle, good overall experience. These small compact vehicles are really nice. They do well on the fuel mileage. Low cost service. Styling exterior, sharp looking interior. Good comfort, heated seats. Plenty of space for passengers. Overall experience is very good. Loaded with all the options.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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9
0

Erica
4/15/2026
Wonderful :))
Pros

Value Reliability Quality Performance

Fun ride, especially longer road trips. Good gas mileage, affordable upkeep service. Comfortable heated seats, styling interior. Cargo area is spacious, extra space up top luggage rack. I, like the stereo, and having a large sunroof.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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14
0

Viviana
4/14/2026
Spontaneous 😀

Super cute, fun to drive around in. I, like having good gas mileage. Really nice styling, impressive quality leather interior. Comfort seats heated, cooled and the steering wheel is heated. Large size panoramic sunroof. Infinity stereo system with light up speakers. Plenty of cargo area, and the luggage rack for extra space.

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14
0

Carrie
4/14/2026
Pre-owned lower mileage
Pros

Performance is good, Fuel mileage, Value

Cons

Nothing

Styling design, plenty of room for items. Good reliability, lower cost upkeep service. The fuel mileage is good.. This SUV does have comfortable seats heated. Very nice touch screen stereo with apps. I, have also the luggage rack on top.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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18
0

Stetson
4/12/2026
Reliable Suv
Pros

Good resale value, Quality, Reliable, Comfort

Cons

No

Popular vehicles, fuel efficient fun to drive. Plenty of cargo space, comfortable seats. Easy to use stereo with navigation. Pretty good suspension handling. I, enjoy owning this vehicle. No Concerns!!

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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40
0

Kenya
4/9/2026
All Good :))
Pros

Value Styling Quality Performance Comfort

Sorry design, fuel efficient, smooth suspension. Impressive interior looks, comfortable seats heated. Nice sounding stereo infinity. Plenty of head, and leg room. Reliability is good, I do have a warranty so no worries.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
Was this review helpful?
43
0

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