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Consumer Reviews

2016 Kia Soul Consumer Reviews

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4.7
(459 reviews)
2016 Kia Soul
5
85%
4
7%
3
3%
2
2%
1
4%
90%
Recommend this vehicle
Value
4.7
Performance
4.7
Quality
4.7
Comfort
4.7
Reliability
4.7
Styling
4.8
2016 Soul Overview
Among the 459 owners who provided feedback on the 2016 Kia Soul for Kelley Blue Book, consumer sentiment is overwhelmingly positive, with 90% recommending the vehicle. As a whole, consumers found the vehicle's styling and comfort to be its strongest features. Value was considered to be its weakest feature, earning 4.7 out of 5 stars. 388 out of 459 of owners (85% of them) rank the 2016 Soul five out of five stars. Overall, consumers seem aligned in their opinions of the 2016 Kia Soul. Is it the right vehicle for for you? Check out Kelley Blue Book's consumer reviews and see for yourself.
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Review Summary

AI summary of user-generated reviews for this vehicle
Customers overwhelmingly praise the comfortable interior with heated or cooled leather seats, ample legroom, and spacious cargo area with foldable rear seats. The responsive handling, smooth ride, and drive mode selector enhance the enjoyable driving experience. Most highlight excellent fuel economy between 25-40 mpg and low maintenance costs as major ownership advantages. The touchscreen navigation, smartphone integration, and Infinity audio systems are widely appreciated. A few report minor issues like underpowered highway performance or isolated durability concerns, but these are vastly outweighed by strong overall satisfaction and long-term reliability.
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Most Helpful Reviews

Positive Review

"I love it!"

I am just turning 70 with some physical problems like sciatica and lower back pain. I am about 5'6"tall. I have been looking for a small hatchback for about a year and test drove about 8-9 cars that fit the bill. For ME the priorities were 1. Seat comfort 2. Ability to see over stearing wheel 3. Roominess for errands at home lumber stores, etc 4. Clearance off the ground---ie. some cars hit curb when parking 5. Fun to drive 6. Last but not least: price under $25k There are a number of cars that have better gas mileage and equal roominess, but only one other of them had seats with power assisted drivers seat and lumbar support because they cater to a younger crowd. Kia hit the mark with this car for my age group as well as younger with all the cool technology. It is easy to get in and out of, is peppy enough to pass if needed, has plenty of room, tight enough handling and VERY comfortable. Could have a little better gas milage, but not the make or break feature for me. The warranty is great as well. I love this car every time I get in it!


VS

Critical Review

"Engine failure"

The engine on my 2017 Kia Soul + seized. All of my maintenance was up to date. The Kia service department wants to charge me $6,000 for repairs. I am the second owner of the vehicle. Kia won't back their own product. There is no warranty coverage. So now I have an expressive lump of metal... Last Kia I will ever buy (was my second).

2016 Soul Reviews

In our commitment to delivering the most comprehensive assessment of the vehicle possible, KBB.com widens the scope of our reviews to include all pertinent model years.
ex. Dependable

Showing 8 of 459 reviews.


Crystal
9/10/2026
Kia Soul is super cool 😎
Pros

Value, Performance, Styling, Reliability, Quality

Cute car that is fun.. Having a subcompact size car that is actually spacious. The fuel mileage is impressive. The exterior is sporty, and really nice quality interior. Soft leather seats heated. A really easy to use stereo with bluetooth connection. I, like the cargo area, and having a luggage rack. My overall experience dealing with this car is very good.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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2
0

Gordon
9/9/2026
Styling car, it's fun
Pros

Value Reliability Quality Performance Styling

Reliable car really fun to drive. The fuel mileage is efficient. Pretty spacious vehicle with comfortable seats heated. The quality interior is fancy. Touch screen stereo with navigation. Drive mode selection, I do like the sport mode. The performance is pretty quick for this type of car.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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12
0

Stanley
9/9/2026
Designed very well :))
Pros

Performance Styling Value Reliability Quality

Having a spacious daily driver vehicle is actually nice to have. I, have room for my items, plenty of space for passengers. Head room, leg room. Good gas mileage car, low cost for service up keep. Comfort seating, and a luggage rack on top. Reliable car, really nice quality, styling and the overall value.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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12
0

Walter
9/8/2026
It's a keeper 😁
Pros

Resale value is good, Reliable, Quality, Styling

Fuel mileage is pretty good. Styling is sharp for being a small subcompact car. The seating is comfortable. Plenty of room space even for the passengers. I, do like the stereo system, it does have some nice apps. The cargo area is spacious for my items. I, do have a full panoramic sunroof pretty cool feature. Lot's to like about these smaller size vehicles.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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12
0

Chad
9/6/2026
I'm a happy owner too!!
Pros

Value Reliability Quality Comfortable seats

The entire vehicle is pretty cool.. Styling exterior design. Peppy performance for being a small subcompact car. Comfortable seats heated with a good amount of room space. Very nice handling suspension. Good overall warranty from kia. It's my daily driver, I like having this car.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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32
0

Ramsey
9/5/2026
Super 😀
Pros

Performance, Quality, Value, Comfort, Reliable

"Absolutely a keeper" This car I purchased pre-owned clean condition is awesome. The lower cost for service, good gas mileage. Stylish exterior, with quality interior. Comfortable leather heated seats. Touch screen stereo, bluetooth wireless. I, do enjoy driving around in this subcompact car. It's Amazing Fun!!

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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24
0

Vinny
9/5/2026
Overall reliable vehicle
Pros

Value Quality Styling Performance Reliability

Popular choice cars, literally as they are every where. Affordable price range, good gas mileage. The warranty on these cars are very good. Comfort seating, head room, leg room. The stereo is pretty cool, and having a small cargo area. The rear seats fold down for extra space. I, have a luggage rack as well.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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24
0

Sofie
9/3/2026
My car

In number 2024 a new engine was installed in my car Kia paid for this as it was under warranty. It has radio and cd player. Tires are about 2 yrs old and under warranty

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2
0

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