Sometimes this happens if the vehicle is brand new, older, the manufacturer no longer makes vehicles, or we just couldn’t get our hands on the information.
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After your purchase or lease of a new Kia, it’s recommended that you seek out repairs at your local Kia dealer or Kia Recognized Collision Repair facility to ensure that both the repairs and parts are factory certified. Dealers have the latest information on your Kia, as well as the latest recall notices and service bulletins, as issued by the manufacturer.
In the case of a leased vehicle, many lease contracts, including those from Kia Motors Finance, Kia’s financial partner, will require the use of original equipment parts when it comes to making the vehicle whole again.
It’s also recommended that you seek out a Kia Recognized Collision Repair specialist for the highest caliber of collision repair work. The Assured Performance-administered program ensures that both independent and Kia dealership-owned collision repair centers have the proper training, tools, equipment and facilities needed to repair Kia vehicles.
Training
Kia-certified repair mechanics receive factory training on the latest techniques and are required to take certification tests to keep your Kia vehicles running properly. Technical service bulletins are regularly issued to update Kia dealers on the latest information to provide a successful repair to your Kia automobiles. Kia Recognized Collision Repair Centers receive yearly audits as well to make sure they are up to the current standards required by the brand.
Loan car policy
The Kia UVO eServices App provides enhanced roadside assistance and telematics service for your Kia vehicle. With it, you can unlock your vehicle remotely, remember POIs, schedule service appointments and more. Towing can even be provided for non-warranty-related episodes such as accidents.
Although Kia does not offer loaner vehicles as a rule, certain dealers may be the exception. If your Kia vehicle is in for collision repair, the extended use of a loaner or rental vehicle may be covered by an insurance policy rider.
Collision repairs
By choosing a Kia Recognized Collision Repair Center shop, owners can be assured their vehicles will be repaired as closely as possible to the standards their Kia vehicles achieved when they were new.
This usually happens with older/less-common vehicles or if the manufacturer no longer makes vehicles. And certain repairs don’t apply to every make & model.