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2026 Jeep Grand Cherokee Consumer Reviews

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2.9
(39 reviews)
2026 Jeep Grand Cherokee
5
31%
4
10%
3
13%
2
8%
1
38%
48%
Recommend this vehicle
Value
2.8
Performance
3.5
Quality
3.1
Comfort
4.0
Reliability
3.0
Styling
4.2
2026 Grand Cherokee Overview
Among the 39 owners who provided feedback on the 2026 Jeep Grand Cherokee for Kelley Blue Book, consumer sentiment is mixed, with 48% recommending the vehicle. As a whole, consumers found the vehicle's styling and comfort to be its strongest features and value to be its weakest. 15 out of 39 of owners (38% of them) rank the 2026 Grand Cherokee one out of five stars. Overall, consumers seem divided in their opinions of the 2026 Jeep Grand Cherokee. Is it the right vehicle for for you? Check out Kelley Blue Book's consumer reviews and see for yourself.
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Review Summary

AI summary of user-generated reviews for this vehicle
The Jeep Grand Cherokee receives mixed reviews. Some customers are satisfied with its comfort, style, technology, and towing capacity, reporting only needing regular maintenance. However, many have experienced issues such as battery problems, infotainment glitches, alignment problems, and breakdowns, requiring multiple repairs. Reliability and quality concerns have also been raised, especially for the newer hybrid models.
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Most Helpful Reviews

Positive Review

"veteran"

l was not eligible for the veterans discount of 500.00. You have to be active duty or retired, I was drafted in 1968 and spent 13 months overseas and I am not eligible. I feel ALL veterans should be eligible for the Chrysler discount.


VS

Critical Review

"Not ready for production"

These vehicles were clearly not ready for production. Tons of recalls and they still can't fix them properly. Market value is plummeting because of it. Beyond that the hybrid system in general is garbage And extremely inefficient. Ford made a better system 10 years ago when the technology was new. Stellantis needs to buy these back.. unacceptable.

2026 Grand Cherokee Reviews

In our commitment to delivering the most comprehensive assessment of the vehicle possible, KBB.com widens the scope of our reviews to include all pertinent model years.
ex. Dependable

Showing 8 of 39 reviews.


Tim in Farmington Hills
2/6/2026
I have a 2025 GC Summit
Pros

Styling, safety, driving position, comfort, luxury features

Cons

Unproven engine/powertrain

I will be getting a 2026 GC in April. I like almost everything about the Jeep. Interior and exterior styling, interior comfort, driving and stability. The McIntosh audio is phenomenal. I am a little unsure of the new four-cylinder engine, however, a lot of other new vehicles are using a similar powertrain. I'm leaning toward ordering the new copper color paint with a black painted roof and the light Tupelo interior!

Value
4.0
Performance
4.0
Quality
4.0
Comfort
5.0
Reliability
4.0
Styling
5.0
Recommends this vehicle
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0
0

Mark
12/30/2025
Not Worth It
Pros

Interior design

Cons

Numerous recalls, battery range

I wanted to try a plug-in hybrid and liked the redesign of the Grand Cherokee, so I ended up deciding on this vehicle. I enjoy the interior, overall design/style, and think the vehicle drives smooth. Otherwise, this has been plagued with numerous recalls, the battery range is poor, and the engine transition from battery to gas can literally shake the entire car at times. I would not recommend the 4xe model to friends or family. I'd suggest an all-gas model if you're leaning towards a Grand Cherokee or another make/model altogether if you're looking for a hybrid.

Value
2.0
Performance
3.0
Quality
2.0
Comfort
3.0
Reliability
2.0
Styling
4.0
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2
0

Jayme
12/18/2025
Worst car I ever owned
Pros

Heated back seats and large panoramic roof

Cons

Everything not mentioned as a pro

I have never had a vehicle I disliked more than this Jeep. I can’t wait to get rid of it!! Stay far away from the 4xe! It drives like garbage and has had multiple glitches with the stereo and the ABS system. The hybrid hates the cold, so if you live in a cold winter climate, the point of having a hybrid is lost since the battery is usually in gas and oil refresh mode in super cold temperatures.

Value
1.0
Performance
1.0
Quality
1.0
Comfort
3.0
Reliability
1.0
Styling
1.0
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3
0

Michelle
12/16/2025
Jeep Grand Cherokee

I have had three of these and love them! They are so comfortable and stylish! So you pay a little more, its worth it!!

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5
0

Coach
12/7/2025
Like our Summitt Reserve, but.......
Pros

Good looking, drives well

Cons

UConnect infotainment is AWEFUL

The UConnect Infotainment system is HORRIBLE! Stellantis ought to be embarrassed about this system. We are going on our 3rd visit to get it worked on. When it works, it's great. The system takes upwards of 3 minutes to change profiles between drivers. It's my wife's car, and she drives it 99% of the time. When we go somewhere together, I drive. Changing profiles from hers to mine will take 3 minutes or more. That's loading phone data, changing radio stations, etc. Also, when doing so, and the MUTE button is selected, several times during the change, the radio will come back on. Horrible system. I had a Ram 1500 and the UConnect was awesome. Now the driver's seat makes a popping sound when moving around/shifting in the seat. We'll see if we need to start pursuing the lemon law soon. Stay tuned!! Worse yet, the value of the vehicle has dropped over $25K. We have only had it for 11 months. Another embarrassment for Stellantis.

Value
1.0
Performance
4.0
Quality
2.0
Comfort
5.0
Reliability
2.0
Styling
5.0
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4
0

Robert R
12/5/2025
Great quality

I have owned 2 other Grand Cherokees since 2012, this is my third. Each one is exceptional considering all options, styling and drivetrain. Although the pricing creeped up somewhat, I have complete confidence in my recent purchase. I found the one I wanted with the color and options I wanted, so that made the decision easier. No my model is not top of the line but all the bells and whistles were not needed. I bought what I needed. I recommend the Grand Cherokee, highly. Quiet, comfortable, stylish, powerful and safe.

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3
1

Tony
11/2/2025
Reliable Jeep

Very smooth ride very dependable all the way around worth its money. On an off-road makes no difference still rides the same and still reliable.

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1
1

Jeep Owner
10/22/2025
Awful reliability

Engine died twice within same year. Had to get towed both times. Im never going to buy a stellantis piece of junk again.

Value
1.0
Performance
1.0
Quality
1.0
Comfort
1.0
Reliability
1.0
Styling
1.0
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9
2

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