HomeJeepJeep Grand Cherokee2022 Jeep Grand Cherokee
Consumer Reviews

2022 Jeep Grand Cherokee Consumer Reviews

Save This Car
Write a Review
3.1
(47 reviews)
2022 Jeep Grand Cherokee
5
40%
4
9%
3
11%
2
6%
1
34%
53%
Recommend this vehicle
Value
3.1
Performance
3.7
Quality
3.3
Comfort
4.1
Reliability
3.2
Styling
4.2
2022 Grand Cherokee Overview
Among the 47 owners who provided feedback on the 2022 Jeep Grand Cherokee for Kelley Blue Book, consumer sentiment is mixed, with 53% recommending the vehicle. As a whole, consumers found the vehicle's styling and comfort to be its strongest features and value to be its weakest. 19 out of 47 of owners (40% of them) rank the 2022 Grand Cherokee five out of five stars. Overall, consumers seem divided in their opinions of the 2022 Jeep Grand Cherokee. Is it the right vehicle for for you? Check out Kelley Blue Book's consumer reviews and see for yourself.
See Cars for SaleBuild & Price

Review Summary

AI summary of user-generated reviews for this vehicle
Customers are sharply divided. Many praise the smooth ride, comfortable heated and ventilated seats, premium leather and wood interior, and refined features like heads-up display and air suspension. However, nearly four in ten report severe reliability issues, particularly dead batteries, wiring failures, software glitches, and suspension collapse under 30,000 miles. The plug-in hybrid system fails in cold weather, rendering the premium upgrade ineffective. Reviewers consistently describe denied warranty claims and unresolved cases. Despite positive interior design, widespread mechanical failures and unaddressed concerns leave many frustrated and questioning their purchase.
Was this summary helpful?

Most Helpful Reviews

Positive Review

"veteran"

l was not eligible for the veterans discount of 500.00. You have to be active duty or retired, I was drafted in 1968 and spent 13 months overseas and I am not eligible. I feel ALL veterans should be eligible for the Chrysler discount.


VS

Critical Review

"Jeep Hides the important stuff until its too late"

2025 Jeep Grand Cherokee Altitude, here are a few things they hide until its too late to return; They removed the homelink garage door opener- you literally have to have a manual garage door opener. They took much of the cushioning out of the passenger seat- it feels like sitting on a box with fabric. IF you want the upgrade to nicer seats, that's about 5K, IF you want curb and side sensors when parking, that's another 5K. Jeep has turned into the scam of the auto industry. DO NOT BUY ONE

2022 Grand Cherokee Reviews

In our commitment to delivering the most comprehensive assessment of the vehicle possible, KBB.com widens the scope of our reviews to include all pertinent model years.
ex. Dependable

Showing 8 of 47 reviews.


USAP1
6/2/2026
Most horrible $62,000 LOSS OF MY LIFE

4 years ago the 2022 Jeep Grand Cherokee 4xe Trailhawk listed for $62,000. I've put 10,000 miles on our vehicle and it is now worth on KBB a lousy $23,000. I have "NEVER" been under in a vehicle after paying 4 years on a car loan. The reason this car's value is so low, I can only guess. But I will share my personal experience. I paid a lot of extra money for the 4xe HYBRID so that I could save planet earth some exhaust and some money on paying for as much gas. Guess what? One recall after another, after another, etc., and the "HYBRID" part of my "HYBRID" still does NOT work. You heard it! I paid CDJ a lot of money for a feature on the car that today they STILL have not got it to work properly. And guess what else? This car has SHUT OFF in the middle of me driving it because of some of recall issues. And let me tell you when this car shut off, I mean the ENTIRE POWER shut off. No lights, no break, no power steering, no power breaks... just a complete SUDDEN SHUT DOWN at 50 mph. And so that, my friends, is every effort to slander, but rather share my EXACT FACTUAL experience. And further, CDJ has done NOTHING to pay back all of that "hybrid" money I spent while not being able to use it. And once, right after the 1st time the car shut off on me, I called to ask them to come get it, and they said, you'll need to drive it in. I said did you HEAR ME, that it shut off... flatlined? They were like, you can tow it. So that's what I've been dealing with on this vehicle. And worse part of all of it, besides death-defying stunts on the freeway at 50 mph, besides no apology or comp, is that this 4 year old (once) 62,000 is so far under valued that I cannot trade it nor sell it. So I am STUCK WITH IT!

Was this review helpful?
0
0

JB Talley
5/20/2026
2024 Grand Cherokee

Excellent vehicle. This is my 3rd Grand Cherokee and I would by another one. Good ride quality, good performance, pretty good gas mileage, 21 - 23 MPG highway.

Was this review helpful?
0
0

STEVEBZ
5/13/2026
Excellent size, drive and price.
Pros

Power, size, looks, options

Cons

None thus far

I have only owned the GC for 1 month but have already but on nearly 3,000 miles, city and highway combined. So far, no issues with anything. It drives extremely nice, great shifts, power is very good, happy to not have a turbo. Got a great deal since it was a left over 2025 in April of 2026. The room and overall layout are great. The size is nice, not huge but not small at all. Fairly well loaded Limited model, so has a great deal of options. Seats are good, supportive and like the heated and cooled from seats. Already towed a small uhaul trailer for 500 miles, no issue whatsoever. It towed like a champ. Gas mileage has been good 21-23MPg not towing. Hopefully as it get's broken in, I will be able to get 25 maybe even 28?

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
Was this review helpful?
1
0

Countryplayer
4/16/2026
Great Value!

I have owned Honda, Toyota, and Kia SUVs, but my 2025 Laredo x is by far the most bang for my buck. The 3.6 pentastar is a tried and true bulletproof engine with good power and and MPGs for an AWD. Very functional, reliable and comfortable. You can't beat it for $37k brand new with a 60k mile powertrain warranty!

Was this review helpful?
2
2

Hermit58
3/30/2026
Almost perfect; good recall work
jeep grand-cherokee 2022 Image - 50045546jeep grand-cherokee 2022 Image - 50045547
Pros

Powerful, comfortable, great ground clearance

Cons

Musty smell when new

The only issues we had after buying new was the screen wouldn't always load the left side, and the alarm would sometimes sound when entering the vehicle. Both problems disappeared after a free and short recall visit. We LOVE this Jeep! The dual sunroof, a/c seats, Alpine sound, leather, aluminum wheels, and so much more. It's a true luxury SUV big enough for my 6'2" 235 pound body. I love the 3.6l V6 engine, powerful and it sounds great! Plenty of storage. Fantastic ground clearance!

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
Was this review helpful?
3
0

Paul
3/19/2026
25 GC Limited

What a great vehicle. Smooth, quiet drive, . Nice additions with Limited trim. Black appearance package takes look to next level. Like a big screen with user friendly software. Great off raod vehicle, 4x4 best in class handling snow like no other vehicles i drove in the past.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
Was this review helpful?
1
1

AH67
3/8/2026
2025 JGC Summit

Our Summit has been perfect since purchase 4 months ago . I have owned lots of new vehicles in the past 60 years and none match’s this Jeep . No issues…. None…. Nada . I waited for three years to finally buy this Jeep because of all of the negative reviews on the latest GC . My 2002 and 2014 were very good vehicles each logging 130,000 miles plus before selling them. But they were no match for this edition. Love everything about this Jeep and it exceeds our expections on all fronts .

Was this review helpful?
2
0

Shannon
2/15/2026
Don't understand the hate
Pros

Great Ride

Cons

Liked the older gen dash better

I've had multiple jeep grand Cherokees with no to very little problems. They ride wonderfully the Penistar v6 is a perfect engine for these. Just keep up on your maintenance.

Value
5.0
Performance
5.0
Quality
4.0
Comfort
5.0
Reliability
4.0
Styling
4.0
Recommends this vehicle
Was this review helpful?
5
0

More 2022 Jeep Grand Cherokee Consumer Reviews

kbb-logo-mini

Reviews You Can Trust

Kelley Blue Book has been a respected figure in the automotive world since 1926. Our commitment to maintaining this legacy is evident in our Consumer Reviews and Ratings. To ensure our customers receive candid, genuine, and impartial car reviews, we've teamed up with Bazaarvoice, a leader in the industry that employs cutting-edge fraud protection and state-of-the-art protocols to guarantee the authenticity of each review. At Kelley Blue Book, trust is the cornerstone of our relationship with our valued customers, and it’s the guiding principle in everything we do.
Advertisement