2018 Jeep Grand Cherokee Consumer Reviews
Review Summary
Most Helpful Reviews
Positive Review
I bought a 2014 Grand Cherokee Limited after doing exhaustive comparisons with both domestic and imports. I have been a Japanese and German car owner for a couple of decades and never thought I would go back to a domestic. I do a lot of business travel and have driven a lot of SUVs. I was not even going to consider the Jeep until I rented one and drove it for a couple of weeks. After that I always looked for one on the National Car lot. When I went to buy, I just could not find a better value for what was offered. I sold a 12 year old Acura MDX (a great SUV) and replaced it with the Jeep. So far, the Jeep has been great. V6 power is adequate, but not exceptional, interior is super, exterior is stylish. My only issues are: 1) a buzz in the dash when driving at low revs in lower gears, the finicky electronic shifter, that I can never seem to work correctly, lots of panels, and nooks and crannies in the exterior that I continue to get road salt and sand out of when I wash it even into July, a bit high to step into, no dealer loaners when it is serviced (I keep forgetting this is not an Audi). It has been great in the snow and on the highway. So far (admittedly I have low miles on it) it has been a great vehicle and ran me over $10K less than buying another Acura MDX. In fact, this Grand Cherokee cost me exactly what my 2002 MDX cost me way back then. Better SUV with many more features over 10 years later for the same price....I will take it. I will check back in 10K miles or so.
VS
Critical Review
just received the sixth recall for this vehicle. Have owned it for one year. It is currently at the dealer for the second time due to transmission problems. Also, they are replacing the radiator because it developed a leak. I really love the appearance of this vehicle and the comfort. But I am beginning to think that i have a lemon on my hands. Perspective buyer need to research the problems associated with this vehicle before you purchase.
2018 Grand Cherokee Reviews
Showing 8 of 588 reviews.
I purchased a 18 JGCA AWD V6 new and it got me to 130k miles comfertably. The only thing it really needed was motor mounts at 100k miles and the navigation had to be replaced. The glue behind the screen cant handle heat over time and will peel overtime, but uconnet will replace it for free just do not take no for an answer at the dealer. This car was fuel efficent, drove all the way from Olney Maryland to Bar Harbor Maine (1 hotel stop in CT) and did it all on one tank. The passenger seat folds completely down and you can fit a ridiculous amount of stuff in this car. I was able to fit a 75 inch TV in a box in the car with my 6 foot 4 self in the driver seat and the seat all the way up. It is easy to drive, easy to park can be kept with street tires as a daily or turned into an adventureland vehicle. The dont hold there value like the wranglers but they are whole lot more comfertable and better to drive on daily basis then the wrangler. If you can get the rhino clear coat color it is beautiful and a looker in person but if you want towing, the get the v6 with Heavy Duty Cooling. When goto look at the car, the manual will tell if you have heavy duty cooling. These jeeps get the highest towing for a gas midsize suv so long as you have HD cooling or get a V8. Overall, after 8 years and 4 months of ownership and many roadtrips, camping trips I am sad to see it go but like all car guys I wanted to drive something different and went with it 2025 Toyota Sequoia TRD Pro. It was a long time in the making and this 18 JGCA got me everywhere i needed to go without any complaints!
The vehicle handles great! It’s a heavy car and it’s very quiet while driving. Inside condition is perfect as well as the outside. I love that it’s a V8 because it is very good at accelerating on entrance ramps.
luxury, horsepower, comfortable
NO cooling seats in this model
I currently have the Jeep Grand Cherokee Limited X this vehicle is so sexy it turns heads! Red Velvet Pearl is the color that I have. This has the 5.7L Hemi and has so much power. I bought this for the towing power, however I don't use it that often. Now I am hoping to but another one that is the V6! LOVE this vehicle
Multiple Personalities, Fun, Workhorse, Powerful, Capable, Comfortable
Stock exhaust for the 6.4L was a little quiet but I fixed that with a Corsa Extreme Catback Exhaust
I normally wait until I accumulate miles on a vehicle before I make reviews and this one is no exception. I've had this Jeep for 6 years and put 90k miles on it so far and all I can say is I'm very happy with it, NO ISSUES, and stuck to all the maintenance recommendations. Although it's an SRT, the Jeep is a VERY GOOD INTERSTATE/ROAD TRIP vehicle. The Adaptive suspension keeps things smooth despite its firmness. You can tell it's the sport variant but it's still comfortable. You still get your creature comforts, heated/cooled front and heated rear seats/adaptive cruise, 19 speaker Harman/Kardon sounds amazing, the Pano sunroof is a great bonus. It's also a work horse as I use it to tow various things. The largest thing I towed was a pick up truck on the back using a car hauler and it handled it really well. The seats are a bit firm as well but they are sport seats. This is a vehicle that I'm going to keep.
Ease of handling, moon roof, heated seats, lots of hauling space, room for 5 adults, heat/air in back.
It’s a little high profile for short people
I’m the second owner of Lil Red. She has all the specs that I need and more. Moon roof, heated seats, towing package never used, black leather interior. Red pearlized exterior, Uconnect, Sirius Radio, custom boots and shoes and so much more. I bought the 125,000 mile extended warranty and haven’t had to use it but it brought me peace of mind. She is going to turn over 90,000 miles by summer 2026. I live in rural NE so the 4 wheel drive is great. I don’t ever use the off road option but it’s available. I would love another just like her for my next vehicle some day. Regular scheduled maintenance is all she has ever asked for. 🥰
Looks good, layout is good
Electronics are very poor; abusive maintenance requirements
Making an "auxiliary battery" required for a feature NOBODY wants (shutting the engine off at stop lights) is bad enough. It's placed in a hard to reach location that means it's either going to be a big pain or cost more money to get replaced. If you don't put in the aux battery it causes problem with the primary battery (so I'm told). So that means two battery replacements engineered intentionally to maximize maintenance revenue. There is absolutely no other reason for doing what they did. I will not be buying another Jeep and I will be asking a lot more questions about common maintenance costs when I buy my next vehicle.
My vehicle has been an excellent vehicle! I have not had any issues other than regular maintenance. I would definitely repurchase this vehicle!
Comfortable ride Good looking Jeep.
Uconnect radio is starting to peel on both upper corners
Had the Jeep now for 5 yrs , the only issue is the radio starting to peel in the upper corners which I see is a big issue for these Jeeps as you search online and there is no fix from uconnect or Jeep which is a major flaw. Other than that it is a great truck so far. Just approached 50.000 miles
