Critical Review
I have a 2022 Jeep Grand Cherokee 4Xe that has been nothing but a lemon! There have been about 6 recalls, I've had to drive with no heat, or defrost in winter and once was out of state on a 4 hour trip! I live in SD and this was always with below freezing temps. Even after the defrost recall, I had issues with the heat not working. Recently, they fixed the battery recall and the very next day, the orange wrench comes on and says to fix electrical. Once, the car even quit on me and sometimes, our music won't play. The dealership, Billion Automotive, has been horrible and does nothing about this and tells me they can try to fix it. They admit it's been in the repair shop so much they will let out of my lease, if I pay the fee! I don't want another Jeep and I just want out of my lease, with no further obligations and feel that should be taken care of by Chrysler for all of the times I've suffered with this car. I'm a realtor and a foster mom, so I drive a lot. Apparently, my Jeep didn't qualify for the buy back, maybe because it has 23,000 miles, but they wouldn't tell me the reason.
Showing 1 of 1 review.
Looks good, but
isn't reliable
I have a 2022 Jeep Grand Cherokee 4Xe that has been nothing but a lemon! There have been about 6 recalls, I've had to drive with no heat, or defrost in winter and once was out of state on a 4 hour trip! I live in SD and this was always with below freezing temps. Even after the defrost recall, I had issues with the heat not working. Recently, they fixed the battery recall and the very next day, the orange wrench comes on and says to fix electrical. Once, the car even quit on me and sometimes, our music won't play. The dealership, Billion Automotive, has been horrible and does nothing about this and tells me they can try to fix it. They admit it's been in the repair shop so much they will let out of my lease, if I pay the fee! I don't want another Jeep and I just want out of my lease, with no further obligations and feel that should be taken care of by Chrysler for all of the times I've suffered with this car. I'm a realtor and a foster mom, so I drive a lot. Apparently, my Jeep didn't qualify for the buy back, maybe because it has 23,000 miles, but they wouldn't tell me the reason.