HomeJeepJeep Compass2020 Jeep Compass
Consumer Reviews

2020 Jeep Compass Consumer Reviews

Save This Car
Write a Review
4.7
(452 reviews)
2020 Jeep Compass
5
88%
4
2%
3
2%
2
3%
1
5%
90%
Recommend this vehicle
Value
4.7
Performance
4.7
Quality
4.7
Comfort
4.8
Reliability
4.7
Styling
4.9
2020 Compass Overview
Among the 452 owners who provided feedback on the 2020 Jeep Compass for Kelley Blue Book, consumer sentiment is overwhelmingly positive, with 90% recommending the vehicle. As a whole, consumers found the vehicle's styling and comfort to be its strongest features and value to be its weakest. 398 out of 452 of owners (88% of them) rank the 2020 Compass five out of five stars. Overall, consumers seem aligned in their opinions of the 2020 Jeep Compass. Is it the right vehicle for for you? Check out Kelley Blue Book's consumer reviews and see for yourself.
See Cars for SaleBuild & Price

Review Summary

AI summary of user-generated reviews for this vehicle
The vehicle offers a spacious cargo area, comfortable heated seats, and a high-quality infotainment system. Customers praise its efficient fuel economy and low maintenance costs. The SUV features a stylish exterior, quality interior materials, and a smooth suspension with capable off-road handling. Safety technologies like parking sensors are also appreciated. However, some customers have reported issues with the transmission and electrical system.
Was this summary helpful?

Most Helpful Reviews

Positive Review

"I'm leaving a good feedback 😃"

Fantastic, good reliability, the performance is quick enough. Fuel mileage is efficient along with the lower cost maintenance. The interior design is very nice, comfortable seats heated. Cargo area is roomie for my items. The stereo is fun, apple car play navigation and other apps. Luggage rack, towing capacity rating is good.


VS

Critical Review

"Jeep Compass-Great Technology/Terrible Cargo Area"

This car has a wonderful base technology package with additional options available however I was surprised to discover that the Trunk Cargo area has an Undetermined weight limitation. Because the Cargo Cover has 3 positions, 2 of which are not properly supported - You can easily break the support mounts with everyday use such as Grocery Shopping. Based upon this poor design and Jeeps denial of responsibility to communicate to potential buyers, I regrettably have to recommend any other vehicle.

2020 Compass Reviews

In our commitment to delivering the most comprehensive assessment of the vehicle possible, KBB.com widens the scope of our reviews to include all pertinent model years.
ex. Dependable

Showing 8 of 452 reviews.


Chad
12/29/2025
Strong reputation, very impressive
Pros

Reliability Value Styling Performance

Cons

No Cons

Very good reviews!! Really nice styling, the quality, reliable vehicle. Lower cost service up keep. Good gas mileage, and the performance is quick enough. Strong suspension, fun going on light off-road trails. Comfortable heated seats, and a good stereo system.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
Was this review helpful?
2
0

Alisha
12/28/2025
Fun to drive in the snow season
Pros

Reliable vehicle, Value, Quality, Comfort

Cons

No Concerns

The handling is spot on good. 4wd locker works great!! Super fun vehicle and pretty good fuel mileage. Plenty of performance, and the service cost up keep is affordable. Comfortable heated seats plus air cooled. Very nice quality overall leather interior. The stereo is fun, touch screen. Overall experience with my jeep compass is all positive. Good size vehicle, and the styling.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
Was this review helpful?
6
0

Lavina
12/28/2025
Compact size, easy to get around in
Pros

Overall I'm satisfied with the value reliability

Cons

No

Good vehicle full of fun, and the fuel mileage. Very nice quality and the overall interior. Comfortable heated seats, touch screen stereo, plenty of leg, and head room. Cargo area is roomie, and the luggage rack. This is a very nice suv, I am a happy person myself owning it. It's affordable and the service upkeep.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
Was this review helpful?
6
0

Kyrie
12/27/2025
My suv is pretty much everything I like
Pros

Good resale value, Performance, Fuel mileage

Cons

No worries

Comfortable ride, even on longer road trips. The fuel mileage, and having a lower cost service. Solid strong suspension with terrain drive mode selection. Nice sounding stereo system. Comfort seats heated, air cooled. Plenty of cargo space for items. This vehicle is all I need for daily use. It's a fun vehicle to drive.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
Was this review helpful?
6
0

Mathias
12/27/2025
Styling vehicle, with 4wd lock suspension
Pros

Comfort performance value quality

Cons

No Complaints

Daily driver vehicle, it's pretty fun. The performance, fuel mileage, affordable service is all good. Comfortable heated seats touchscreen stereo with nice sounding speakers. Parking assist full safety system. The cargo area is spacious, luggage rack is nice to have.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
Was this review helpful?
6
0

Jasper
12/22/2025
Nice vehicle :)
Pros

Styling exterior/interior value reliability

Cons

No

I, like the design, the handling awd suspension and the performance. The fuel mileage is pretty good. Affordable service cost upkeep. Styling is sharp, the interior is pretty nice. Very cozy bucket leather seats both powered, heated, air cooled. Heated steering wheel. Touch screen stereo with my favorite apps. Overall I'm satisfied :)

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
Was this review helpful?
23
0

Gareth
12/18/2025
All positive
Pros

Quality leather, Heated steering wheel, Value

Cons

No Complaints

Very good vehicle jeep compass. Pretty nice styling exterior. Good fuel mileage and affordable service. Good performance and the suspension. Comfortable heated seats, and air cooled. Very good stereo with navigation. Cargo area is spacious, luggage rack. Towing capacity is strong. No complaints, very nice quality suv awd.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
Was this review helpful?
27
0

Sonia
12/15/2025
All I can say, it's a awesome vehicle
Pros

Super fun, Resale value, Quality, Reliable

Cons

None

So much fun, many things to like. Good gas mileage, going on light off-road trails. Strong suspension, terrain selector. Styling is impressive. Plenty of performance for being a small compact suv. Having comfortable seats heated and the steering wheel. Parking assist, safety technology. Stereo is fun, apple car play. I am going to keep this vehicle for as long as I can.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
Was this review helpful?
33
0

kbb-logo-mini

Reviews You Can Trust

Kelley Blue Book has been a respected figure in the automotive world since 1926. Our commitment to maintaining this legacy is evident in our Consumer Reviews and Ratings. To ensure our customers receive candid, genuine, and impartial car reviews, we've teamed up with Bazaarvoice, a leader in the industry that employs cutting-edge fraud protection and state-of-the-art protocols to guarantee the authenticity of each review. At Kelley Blue Book, trust is the cornerstone of our relationship with our valued customers, and it’s the guiding principle in everything we do.
Advertisement