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Consumer Reviews

2020 Jeep Compass Consumer Reviews

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4.7
(482 reviews)
2020 Jeep Compass
5
89%
4
2%
3
2%
2
3%
1
5%
93%
Recommend this vehicle
Value
4.7
Performance
4.7
Quality
4.7
Comfort
4.8
Reliability
4.7
Styling
4.9
2020 Compass Overview
Among the 482 owners who provided feedback on the 2020 Jeep Compass for Kelley Blue Book, consumer sentiment is overwhelmingly positive, with 93% recommending the vehicle. As a whole, consumers found the vehicle's styling and comfort to be its strongest features and value to be its weakest. 428 out of 482 of owners (89% of them) rank the 2020 Compass five out of five stars. Overall, consumers seem aligned in their opinions of the 2020 Jeep Compass. Is it the right vehicle for for you? Check out Kelley Blue Book's consumer reviews and see for yourself.
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Review Summary

AI summary of user-generated reviews for this vehicle
The vehicle offers a spacious cargo area, comfortable heated seats, and a high-quality infotainment system. Customers praise its efficient fuel economy and low maintenance costs. The SUV features a stylish exterior, quality interior materials, and a smooth suspension with capable off-road handling. Safety technologies like parking sensors are also appreciated. However, some customers have reported issues with the transmission and electrical system.
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Most Helpful Reviews

Positive Review

"I'm leaving a good feedback 😃"

Fantastic, good reliability, the performance is quick enough. Fuel mileage is efficient along with the lower cost maintenance. The interior design is very nice, comfortable seats heated. Cargo area is roomie for my items. The stereo is fun, apple car play navigation and other apps. Luggage rack, towing capacity rating is good.


VS

Critical Review

"Jeep Compass-Great Technology/Terrible Cargo Area"

This car has a wonderful base technology package with additional options available however I was surprised to discover that the Trunk Cargo area has an Undetermined weight limitation. Because the Cargo Cover has 3 positions, 2 of which are not properly supported - You can easily break the support mounts with everyday use such as Grocery Shopping. Based upon this poor design and Jeeps denial of responsibility to communicate to potential buyers, I regrettably have to recommend any other vehicle.

2020 Compass Reviews

In our commitment to delivering the most comprehensive assessment of the vehicle possible, KBB.com widens the scope of our reviews to include all pertinent model years.
ex. Dependable

Showing 8 of 482 reviews.


Joelle
2/12/2026
These suvs are really nice, reliable, quality
Pros

Good reputation, value, reliable, quality

Cons

Nothing

Nice looking, good quality, comfort, styling and the performance. The fuel mileage is efficient. Lower cost service maintenance. Comfortable heated seats with nice leather. Stereo is easy to use being a touch screen and I do like having apple car play. Cargo area is spacious for my groceries and other things. I'm very happy to own this vehicle:)

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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2
0

Kenny
2/12/2026
Jeep compass limited
Pros

Reliability Value Comfort Performance

I, actually in enjoy driving mine around and also having pretty good gas mileage. It has a good suspension with a mode drive selector auto sand mud plus 4wd lock. Styling exterior and the paint color is nice. The interior has really nice leather bucket seats heated. A heated warm steering wheel for winter. A touch screen stereo with many different apps. Luggage rack, plenty of cargo area.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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2
0

Sofia
2/11/2026
These vehicles are really nice
Pros

Reliable, Good Quality, The resale value, Styling

Cons

No

Affordable price range, good warranty, reliable and the fuel mileage is efficient. The style of these suvs are nice looking. Very nice especially year around use. The quality interior is very impressive. Leather seats heated, the steering wheel heated. Pretty cool stereo that is wireless to my phone.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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11
0

Sydney
2/10/2026
"Overall is on the high side excellent"

It's a fun jeep to own, it's fun to drive around in it. Performance is good, fuel mileage is efficient. Styling design is sharp. The interior is very nice especially the elite white to tone seats. Both powered heated and cooled. Touch screen stereo with navigation. Reliable suv awd suspension. Overall ownership is very good 😊

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12
0

Braxton
2/9/2026
I, enjoy driving mine :)
Pros

Styling Comfort overall experience, value

My jeep compass is perfect as a tear around type of vehicle. Good handling light off-road trails, and the winter snow season. Having the drive change selector is a big plus, sand, snow, mud, 4 wd locker. Good gas mileage. Performance is quick enough. Comfortable heated seats touchscreen stereo with navigation and apps. Reliable, strong manufacturer warranty coverage.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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18
0

Carrie
2/9/2026
Fun to drive
Pros

Vehicle value holds nicely, performance

Cons

No Complaints

Reliable, good comfort even on longer road trips. The fuel mileage is efficient. Styling exterior, nice suspension. Quality interior, very nice leather seats heated. Stereo has nice speakers and being hands free bluetooth. Cargo area is spacious, luggage rack. Really nice looking vehicle!!

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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16
0

Natalie
2/8/2026
Overall Rating, Very good jeep compass
Pros

Spectacular Suvs, Resale value, Quality

Cons

No Concerns

These small size suvs are fun. Fuel mileage is efficient, and the up keep service being on the lower cost. This vehicle has pretty good stuff about it. Styling, the comfort, quality leather. Touch screen stereo with navigation and the 360 birds eye view camera. Full safety technology system, reverse auto park assistant. Good reliability and the resale value.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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27
0

Dillon
2/8/2026
The design is very nice 👍
Pros

Reliable Comfort Value Quality Styling

((Very good vehicle's)) They do well on holding their resale value. Strong reliability sporty fun to drive. All around season tires on mine. The awd suspension with the wheel locker works good. Good performance, and the fuel mileage. Quality leather interior.. Comfort seats heated plus cooled. Dual front powered seats. Led interior lights. Luggage rack, towing capacity is good. Stereo is full of fun good sounding speakers.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
Was this review helpful?
31
0

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