Jeep Dealership Repair Options

After the purchase or lease of your Jeep, it’s recommended that you seek out repairs at your local Jeep, Dodge, Chrysler or Ram (CDJR) dealer who is the first point of repair service for the proper maintenance and care of your vehicle. These service points have up-to-date information as well as the latest service bulletins and recall notices, as issued by the manufacturer.

In the case of a leased Jeep, many of the lease contracts including those from Chrysler Capital, Jeep’s financial partner, will require the use of Mopar original equipment parts in the process of making the vehicle whole again. To avoid service and repair surprises, examine your policy parameters. In some cases, insurance companies will pay only to a certain point, leaving you responsible for any additional costs.

Some FCA vehicles using special materials such as ultra-high-strength steel, aluminum, magnesium and carbon fiber require special handling during vehicle repairs. In those instances, a member of the FCA Certified Collision Care Network may be the only option for getting it repaired properly.

Training

FCA-approved Jeep repair mechanics receive factory training on the latest techniques and are required to take certification tests to keep your Jeep vehicle running properly. Technical service bulletins are regularly issued to update the 1,400+ FCA Certified Network shops on the latest information to provide a successful repair to your Jeep SUV.

Loan car policy

If your Grand Cherokee, Compass or other Jeep brand vehicle requires warranty repairs within the 3-year/36,000-mile warranty period, alternate transportation may be available through your dealer. Consult with your service advisor for more information. If your Jeep is in for collision repair, the use of a loaner may be covered by an insurance policy rider.

Collision repairs

FCA LLC operates its FCA Certified Collision Care Program which is a network of dealer body shops and certified independent service providers who are certified, audited and approved to perform work that may be outside the scope of another independent shop. By using the FCA Owner’s App on their smartphone, owners can schedule service visits, check recalls and stay up to date with their car’s maintenance history. There is also the ability to contact for roadside assistance and more.