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2025 Ford Mustang MACH-E Consumer Reviews

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4.4
(27 reviews)
2025 Ford Mustang MACH-E
5
78%
4
7%
3
4%
2
0%
1
11%
88%
Recommend this vehicle
Value
4.3
Performance
4.7
Quality
4.7
Comfort
4.8
Reliability
4.5
Styling
4.7
2025 Mustang MACH-E Overview
Among the 27 owners who provided feedback on the 2025 Ford Mustang MACH-E for Kelley Blue Book, consumer sentiment is mostly positive, with 88% recommending the vehicle. As a whole, consumers found the vehicle's comfort and performance to be its strongest features and value to be its weakest. 21 out of 27 of owners (78% of them) rank the 2025 Mustang MACH-E five out of five stars. Overall, consumers seem aligned in their opinions of the 2025 Ford Mustang MACH-E. Is it the right vehicle for for you? Check out Kelley Blue Book's consumer reviews and see for yourself.
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Most Helpful Reviews

Positive Review

"Best Vehicle I've Ever Owned."

I've Owned 3 Porsche 911's, 4 Mustang GT's, 2 Corvettes and about 25 other assorted vehicles over the last 35 years. My new Mustang California Route 1 is the best of all those vehicles. Within 2 days of ownership, we drove it over 2100 miles from East to West Coast (average speed 75 mph). Average range of 180 miles between charges. Now that we've settled in to regular driving, and a reset of the driving history the range has increased to over 330 miles (it has the 88 kv battery). I didn't realize how small the Tesla Model 3 actually was until I parked next to one, it's a Honda Civic with a battery. I considered a Tesla, but it would have been a major mistake, the Mach E is a far superior vehicle, and a 'head' turning. I've hand washed and gone over ever square inch of the vehicle, it's absolutely flawless, everything fits, no squeaks. The paint job, it equal to my last 911S. Ford got it right, and I love the one 'pedal' driving, I almost never have to use the brake pedal, even while stopped at traffic lights. It's very quiet even at 75 and very powerful, and more fun to drive than my last 2013 Porsche 911S, and it doesn't guzzle gas.


VS

Critical Review

"Ford needs to work on their support system"

We went on road trip and we were alerted with a power malfunction/reduced power message. We immediately requested road side assistance and had it towed directly to the dealership. The vehicle has been in and out of the shop several times. It seems none of the dealer’s in house techs knows what is going on. We were trying to utilize the lemon law. Although, the dealership is insisting we should contact Ford and Ford is saying the dealer should assist us. Overall, terrible experience. Great looking car with terrible management from top to bottom. If you value your time look elsewhere.

2025 Mustang MACH-E Reviews

In our commitment to delivering the most comprehensive assessment of the vehicle possible, KBB.com widens the scope of our reviews to include all pertinent model years.
ex. Dependable

Showing 8 of 27 reviews.


Thomas
8/13/2025
Love it!
Pros

Very comfortable, great performance, economical to operate.

Cons

Level 1 charging is SLOW...

We've had this about a month, and we love it. GT model. BTW we learned during this search that in Ford-speak, "Select" means bare naked stripper model. The select was OK, but lacked some key features (like power passenger seat) we like. GT is well equipped, VERY quiet, and QUICK when you really want to accelerate. Level 1 charging is SLOW, so we're installing a Level 2 charging outlet @ home. Altogether VERY satisfied.

Value
4.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
4.0
Styling
4.0
This customer review was submitted as part of a sweepstakes entry.
Recommends this vehicle
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0
0

Cory
8/6/2025
Love my car

I’m not much of a car person but this is the first car I’ve loved. It’s perfect, has amazing comfort, style, versatility, handling

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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0
0

Eric
6/21/2025
Disappointed with Dealer and Engineering Support

My 2023 Ford Mach-E GT (only 7,100 miles) has been at the dealer for nearly four weeks due to a persistent charging fault error. Despite the time passed, neither the dealership nor Ford's engineering support has been able to resolve the issue or provide a clear timeline. It's incredibly frustrating to own a nearly new EV and be without it for this long with no resolution in sight. This experience has shaken my confidence in both the vehicle and Ford’s ability to support its customers.

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4
0

FJN II
6/8/2025
Outstanding Vehicle; Ford Mach E Premium AWD dual
ford mustang-mach-e 2025 Image - 43808317ford mustang-mach-e 2025 Image - 43808318
Pros

Smooth Ride; hugs the road; corners excellently

Cons

None

I have a 2021 Mach E Premium AWD dual motor. This car exceeds expectations in EVERY category and is most probably the finest vehicle I have ever owned. I am truly impressed! Kudos to Ford!

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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1
0

Mache
2/5/2025
2024 Mach E Select
Pros

Good style, quality, mileage, ride feeling, Tesla charger compatibility

Cons

Bumpy ride, Smaller for back row passengers

Every thing is great except the bumpy ride. Ford must work on suspension to smoothen the ride. Awesome EV to drive.

Value
4.0
Performance
5.0
Quality
5.0
Comfort
4.0
Reliability
5.0
Styling
4.0
Recommends this vehicle
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1
0

Michael B
1/30/2025
Make sure you get the adapter at purchase!
Pros

Handles very well, very comfortable, ergonomic interior controls

Cons

Without the correct adapter it’s a 3000 lbs block of lithium, OS is not responsive, OS doesn’t have competitive features

I ordered an fast charging adapter from Ford for my 2021 Mustang Mach E six months ago and I still haven’t received it. They have no idea when or if I will ever get it. It is impossible to charge the Mach E and the majority of charging stations in the USA without the adapter! What good is a car you can’t refuel?

Value
2.0
Performance
1.0
Quality
4.0
Comfort
5.0
Reliability
1.0
Styling
2.0
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0
6

Ponyprez
10/5/2024
Love it so far
Pros

Comfortable, easy to drive and environmentally friendly after it was built

I have been researching the Mach E for two years and considered buying new but it was out of my range. I had since been watching for a low mile used car when I found this particular premium model in one of the two colors I was considering. The out of state dealer worked with me on price, warranty and shipping. My salesman returned my calls/emails promptly and a deal was made. The dealership made arrangements for a mobile notary to come to my home with the paperwork and the car was delivered the following Sunday. The car was as described with just a couple blemishes not seen in the photos but were minimal and being I intend to drive this nearly daily are not a concern. This is my first fully electric vehicle and it is a steep learning curve but so far it is fantastic. I am impressed by initial torque on take off, ride and build quality but I will need a bit of time to get used to the electronics and controls that are different from "ICE" vehicles. I have an electrician coming next week to install a new dedicated 220V circuit for charging as 110V is very slow and I will continue learning as I go. At this point I learn something new with every drive which I enjoy but I do miss the old fashioned owner manual as it just seems weird to sit in the car with the A/C and radio on while reading the onboard version of the owners manual. I refuse to be technologically impaired in a modern era.

Value
4.0
Performance
4.0
Quality
5.0
Comfort
4.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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3
0

Eric
9/10/2024
First electric car - never going back

This car is everything I could want. Cheaper than a Tesla or Rivian, but it's a head turner with all the bells and whistles you could need. Software is still glitchy, but the OTA updates continue to improve each time.

Value
5.0
Performance
5.0
Quality
4.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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1
0

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