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Consumer Reviews

Used 2020 Ford F150 Consumer Reviews

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4.5
(307 reviews)
2020 Ford F150 Super Cab
5
73%
4
13%
3
5%
2
2%
1
6%
88%
Recommend this vehicle
Value
4.4
Performance
4.6
Quality
4.5
Comfort
4.6
Reliability
4.5
Styling
4.7
2020 F150 Overview
Among the 307 owners who provided feedback on the 2020 Ford F150 for Kelley Blue Book, consumer sentiment is overwhelmingly positive, with 88% recommending the vehicle. As a whole, consumers found the vehicle's styling and comfort to be its strongest features and value to be its weakest. 225 out of 307 of owners (73% of them) rank the 2020 F150 five out of five stars. Overall, consumers seem aligned in their opinions of the 2020 Ford F150. Is it the right vehicle for for you? Check out Kelley Blue Book's consumer reviews and see for yourself.
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Review Summary

AI summary of user-generated reviews for this vehicle
The product offers a powerful and efficient engine, a comfortable and spacious interior, a smooth ride, and impressive towing and hauling capabilities. Customers report getting excellent gas mileage and describe the product as reliable, dependable, and well-built, with only minor issues reported by a few. Overall, the product is widely regarded as one of the best in its category, providing a great balance of performance, utility, and comfort.
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Most Helpful Reviews

Positive Review

"New Ford F150 Supercrew Lariat"

Recently traded my 2013 FX4 in to get the new lighter improved Ford F150. Was skeptical on the smaller ecoboost engine but one test drive proved me wrong. Great response on acceleration and averaging 22mpg. Many improvements have been made in just 2 model years over my trade-in. Feel like Ford has invested lots of money for improvements and yet kept the price within range for most consumers


VS

Critical Review

"Vehicle feels cheap and not worth the money."

I have been a FORD person for many years and I hate to say quality is more than just pretty paint and looks. I purchased the 2015 F150 X L T (DOB 12-14), 5.0 engine (the engine is one of the best made), the dash is made of thin plastic (tap dash sounds hollow) and had a huge dip(about 8" long) in the dash on passenger side next to windshield, steering wheel feels cheap, arm rest on door has cheap vinyl covering it, the exterior sheet metal of this vehicle is terrible, had a friend ask me why the side of the truck was so wavy, none of the doors lined up, drivers side the rear door was higher than the front and the passenger side the rear door was pushed to far in at the top, front centers of the rear doors were farther out than the rear centers of the front door both side, curvature was not the same, grill was crooked about 1/4" one side to other, hood low on one side, bed was wavy with a 6" indentation on the forward upper part (passenger side) of the bed and on drivers side also(not as bad as passenger side),just looked at another 2015 F150 FX4 same thing, nothing like buying a new high dollar vehicle with dents in it already. At about 450 miles transmission was not shifting right so I crawled under truck after letting the transmission warm up, loosened 19mm cap cover and found nothing on the dip stick not a drop, took to dealership and they filled it, so how long before transmission problems, anyway I have said enough just want you all to look the vehicle over good (a lot of people don't care about the fit and finish of a vehicle but some do). I traded the vehicle for a another brand and now very happy (lost money but worth it to me)!

2020 F150 Reviews

In our commitment to delivering the most comprehensive assessment of the vehicle possible, KBB.com widens the scope of our reviews to include all pertinent model years.
ex. Dependable

Showing 8 of 307 reviews.


John B
11/29/2025
The Versatile Workhorse That Balances Power, Luxur

This is a versatile workhorse that balances power, luxury, and innovation into a great ride. This truck provides an excellent view of the rode from the driver's seat.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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0
0

Ford
11/10/2025
Wrong

My truck is like new 38000 miles topper bedliner etc. your valuation is a joke .This truck is worth way more

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0

Rabecka Owner
10/25/2025
Color of truck is wrong on description
ford f150 2020 Image - 46676592
Pros

Lots of leg and head room, drives great,

Cons

I do not have any

I am the owner of this F150, The color is Magma Red, not maroon . The color changes with the angle of light. I take the truck in every 3 months to get all the fluids checked, I pamper this truck. The tires are 305/55R20, had them put on 6 months ago...This truck is fabulous and I hate to part with it, but I'm needing something smaller. Thanks for reading. Rabecka

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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0
0

Woody
10/24/2025
Ford knows the trans is bad and still does nothin

I took amaculate care of this truck but there are several problems. The transmission failed at 80k ford has multiple TSB# associated with this transmission but are not willing to admit that its bad enough to do a recall. I would never buy another Ford again here's why. The Manual and the dealer both recommend servicing the transmission at 150K but mine went out at 80K. they are saying that the truck should go at least that far with out service, but low and behold it is actually just a throw away model. spend 3600 to fix the transmission according to there TSB# only to find out there are multiple problems that could also fail in that same 10R80 transmission. Ford knows this is a bad transmission, admits that it should go 150K but still does nothing. literally paid 60k for a truck that has only gone 89K, they wants me to put 11k into it only to have issues with the turbos the eco boost or the replaced transmission again. Avoid

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Zack
9/18/2025
Good truck!
Pros

Plenty of room in cab

Cons

A little bit of a rough ride at times

Bought a 2018 F150 about 3 weeks ago, drove great on the way home unfortunately wound up having a humming noise wound up having bad wheel hub assemblies in the front luckily dealership fixed at no cost! Overall a great truck and love the room inside!

Value
5.0
Performance
4.0
Quality
4.0
Comfort
5.0
Reliability
4.0
Styling
5.0
This customer review was submitted as part of a sweepstakes entry.
Recommends this vehicle
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0
0

Dennis
7/15/2025
Nice truck
ford f150 2020 Image - 44749355

So far so good.... nice features, great mpg I hope it lasts like my 2001

Value
4.0
Performance
4.0
Quality
4.0
Comfort
4.0
Reliability
4.0
Styling
4.0
This customer review was submitted as part of a sweepstakes entry.
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2
0

Richard
5/22/2025
2019 Ford F150 XLT Supercrew
ford f150 2020 Image - 43074657
Pros

Great price

Cons

Did not have the Max Trailer Package but wasn't a deal breaker

What a fantastic truck!!!! I am so very happy with my purchase. I wish I could afford 2 of them. The Kelly Blue Book was instrumental in my purchase due to the fact that they were able to show me the Tru Car Value to help me make a educated decision. I was able to secure a "Great Price" and I know that I paid the correct price for the truck.

Value
5.0
Performance
4.0
Quality
5.0
Comfort
4.0
Reliability
5.0
Styling
5.0
This customer review was submitted as part of a sweepstakes entry.
Recommends this vehicle
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2
0

Josh
3/25/2025
Great Buy
ford f150 2020 Image - 40699615
Pros

Good handling and low fuel consumption for the size of the vehicle

Cons

Short bed, so may need a trailer or other equipment for longer loads

I bought this a couple weeks ago and it is living up to my expectations! Lots of room for kids and shopping.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
This customer review was submitted as part of a sweepstakes entry.
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2
1

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