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Consumer Reviews

2011 Dodge Journey Consumer Reviews

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3.7
(569 reviews)
2011 Dodge Journey
5
46%
4
18%
3
10%
2
10%
1
16%
65%
Recommend this vehicle
Value
3.8
Performance
3.8
Quality
3.7
Comfort
4.1
Reliability
3.8
Styling
4.1
2011 Journey Overview
Among the 569 owners who provided feedback on the 2011 Dodge Journey for Kelley Blue Book, consumer sentiment is mostly positive, with 65% recommending the vehicle. As a whole, consumers found the vehicle's comfort and styling to be its strongest features and quality to be its weakest. 262 out of 569 of owners (46% of them) rank the 2011 Journey five out of five stars. Overall, consumers seem aligned in their opinions of the 2011 Dodge Journey. Is it the right vehicle for for you? Check out Kelley Blue Book's consumer reviews and see for yourself.
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Review Summary

AI summary of user-generated reviews for this vehicle
The Dodge Journey receives mixed reviews. While it offers a spacious interior and decent power, many owners report issues with the brakes, electrical system, transmission, and fuel efficiency. Some feel the vehicle is unreliable and not worth the cost, while others are satisfied with its value and comfort as a family vehicle. Overall, the reviews are polarized, suggesting the vehicle's quality and performance can be inconsistent.
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Most Helpful Reviews

Positive Review

"Good vehicle for a young family or older couple"

The front seats are comfortable, the second row is a bit less, and the third row has little leg room and is very difficult to get in and out of. The driving ability going forward is great but to back up and to see out the sides to back up has a lot of blind spots. The car does not have a lot of pick up when passing other vehicles and the vehicle can get out of control if sudden maneuvers are made from side to side.


VS

Critical Review

"DO NOT buy a Dodge Journey!!!!!!!"

NEVER b4 have I ever had such problems with a car...and I am 65 years old and have had plenty of cars. Less than 2 years old with only 7500 miles on it, and we are afraid to take out-of-town trips with it. As soon as it gets out of the shop for the latest problems it is having, we are trading it in for a Honda. Take the loss. Don't believe me....google problems with Dodge Journey and read the horror stories about this car! I will NEVER buy a Chrysler product again.

2011 Journey Reviews

In our commitment to delivering the most comprehensive assessment of the vehicle possible, KBB.com widens the scope of our reviews to include all pertinent model years.
ex. Dependable

Showing 8 of 569 reviews.


Anonymous
6/19/2025
STAY AWAY AT ALL COST! GARBAUGE!
Pros

It's big

Cons

Has transmission issues, is on recall and is completely unreliable in general

If this doesn't convince you to not get it I don't know what will. Bought a 2012 Dodge Journey at a dealership...car seemed fine, but noticed within 2 days the car had a weird acceleration issue. Took it back to the dealership and they said it needed a new transmission. Needless to say after 3 failed transmissions being put in and not working, I traded it in for a 2015 Honda Civic. Also the 2013 model is also has 2 recalls. Never buy a dodge journey or dodge for that matter...DODGE THE DODGE

Value
1.0
Performance
1.0
Quality
1.0
Comfort
1.0
Reliability
1.0
Styling
1.0
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1
0

Laurie
11/23/2024
Great gas, low maintenance
Pros

Great on gas, nice features

Cons

Very light weight, no 4 wheel drive , slips around in bad weather

Bought used in great shape - super clean

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
This customer review was submitted as part of a sweepstakes entry.
Recommends this vehicle
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0
1

Rili
10/4/2024
I found my next car

I was able to compare a lot of cars and features to find exactly what i needed. they have a lot of options to customize your search. and options for finding it in your budget.

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0
0

Bubbabeans0513
8/27/2024
Don't buy it
Cons

Everything

I purchased the car with 69,000 original miles. Literally everything has gone wrong with it. All of the cheap plastic trim has broken. I have had to replace the clock spring twice at $1200 each time. The engine is leaking oil but they can't find from where. I have had to replace the ignition coils twice. The car isn't happy unless one light is on on the dash. It's either the airbag light, the tire pressure indicator, or the check engine light. I also just had to replace the transmission. Save your money, never buy a dodge.

Value
1.0
Performance
1.0
Quality
1.0
Reliability
1.0
Styling
3.0
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4
0

Ashtaras
4/28/2024
Not a bad vehicle
Pros

Roomy, good gas mileage

Cons

Outdated audio, no rear camera, no nav

I enjoy owning this vehicle. The issues I have mostly our cosmetic for example, the armrest on the driver door is all cracked. I keep the car waxed, but the paint job is not all that good with lots of chips all over. Also, there are six recalls on this vehicle so if you were to buy one this year, I would definitely make sure that those recalls have been taken care of. It’s comfortable And handles well in the rain.

Value
4.0
Performance
4.0
Quality
4.0
Comfort
4.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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1
0

Chuck
4/6/2024
2009 Dodge Journey

I bought my Dodge Journey new in 2009, it during the cash for clunkers program. It has 248,500 miles on it and still running strong. I kept up with all maintenance schedules, oil changes, tune-ups and transmission services. I did have to replace normal wear and tear items. I also replaced some sensors and parts like starter and alternator. I live in Ohio and it only has 2 small rusts spots on it. I could not be happier with this vehicle. Hopefully I it will make it many more years and miles.

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
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2
0

Genevieve
3/28/2024
Rusted door handles

I’ve had this vehicle for 8 years ! I’ve put a lot of repairs into the vehicle such as struts, brakes twice , ball joints , bearings and continued maintenance such as new tires ! Not happy with the Alloy wheels that seem to leak when it gets cold! However 3 years ago this vehicle started to Bubble around the 2 front door handles ! Now at this point their is a large round circle of rust on each door ! This vehicle only has 119,000 miles! I have see other vehicles of the same make & model that are doing the same and are newer than mine ! Is this possible a factor defect that not many have reported !?

Value
3.0
Performance
4.0
Quality
1.0
Comfort
3.0
Reliability
3.0
Styling
4.0
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0
0

Capricorn Queen
1/31/2024
Bad car

I’ve had my 2014 for 1 1/2 years and it’s broken down more times than I can count the gas mileage was broken when I got it starter went out 3 weeks after I got it had to get it towed twice that day, throttle replaced valve cover gasket replaced and it’s still leaking oil, leaking antifreeze, brakes bad, emergency brake doesn’t work

Value
1.0
Performance
1.0
Quality
1.0
Comfort
2.0
Reliability
2.0
Styling
2.0
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0
0

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