Frequently Asked Questions
Instant Cash Offer
- What is a Kelley Blue Book® Instant Cash Offer?
- How is my Instant Cash Offer calculated?
- Am I obligated to redeem my Instant Cash Offer?
- How is an Instant Cash Offer different from Trade-in Value Range?
- How much does it cost to receive an Instant Cash Offer?
- Do I have to purchase a car with my Instant Cash Offer?
- How long is my Instant Cash Offer valid for?
- How long do I have to accept my Offer after inspection?
- How long will it take to receive my Instant Cash Offer?
- What if the Participating Dealer I go to won't match the amount on my Instant Cash Offer?
- Why do offers fall out of Trade-in Value Range?
- My car isn't in perfect condition. Can I still get an Instant Cash Offer?
- What makes a car ineligible for an Offer?
- Can I sell my car if it's financed or leased?
- How will my car's condition be verified?
- Where can I find the Vehicle Identification Number (VIN)?
- Where do I take my car to redeem my Instant Cash Offer?
- How far away will the dealer be?
- What information should I bring when I drop off my car?
- How do I contact Kelley Blue Book about my offer?
What is a Kelley Blue Book® Instant Cash Offer?
How is my Instant Cash Offer calculated?
- Your Specific Vehicle Details
Our tool factors in details that are specific to your vehicle and critical to its evaluation, including mechanical condition, options, interior and exterior, mileage, year, make and model.
- Supply and Demand
Consumers have a large role in determining a car’s value. When more buyers demand a particular vehicle, and its inventory is down, the value goes up. For example, when gas prices are at a premium, fuel-efficient vehicles may be in higher demand and sell for higher prices.
- Historical Trends
Historically, some cars hold their value and are in higher demand than others. Similarly, sometimes transaction prices for vehicles steadily increase over time, making those cars a more sought after commodity.
- Regional Differences
Buyers may be willing to pay sellers higher prices for the same vehicle depending on regional differences. For example, buyers in rural areas may consider large trucks more valuable than buyers in a city where parking spaces are tight.
- Local Market Influences
We also take into account comparable vehicle sales in your area – this information may include dealer sales data, auction prices, and private seller prices from local advertisements.
Am I obligated to redeem my Instant Cash Offer?
How is an Instant Cash Offer different from Trade-in Value Range?
· A fixed offer applied toward your next car purchase or used to sell your current car to a Participating Dealer (pending inspection)
· Valid for 7 days
· No need to negotiate because each offer is a fixed amount
· Based on specific details related to the condition and features of your car, like installed options, dents, mechanical issues, and local market demand
The Kelley Blue Book® Trade-In Value is:
· An estimated trade-in value used toward the purchase of another car only
· Updated weekly
· Applied to similar cars of the same year, make, model, style and general condition
· A useful tool for negotiating
· The general value Kelley Blue Book estimates consumers can expect to negotiate this week based on the style, condition, mileage and options of the vehicle when they trade it in to a dealer. However every dealer is different and values are not guaranteed
How much does it cost to receive an Instant Cash Offer?
Do I have to purchase a car with my Instant Cash Offer?
How long is my Instant Cash Offer valid for?
How long do I have to accept my Offer after inspection?
How long will it take to receive my Instant Cash Offer?
What if the Participating Dealer I go to won't match the amount on my Instant Cash Offer?
Why do offers fall out of Trade-in Value Range?
My car isn't in perfect condition. Can I still get an Instant Cash Offer?
What makes a car ineligible for an Offer?
Can I sell my car if it's financed or leased?
Please note that, if your car still needs to be paid off, this can affect how quickly the Participating Dealer can send you a check if you opt to sell the car to the Dealer without buying another car from that Dealer.
How will my car's condition be verified?
Where can I find the Vehicle Identification Number (VIN)?
- The VIN is on the driver’s side of the dashboard by the window or on the driver’s side doorjamb. It is also listed on your auto insurance card and on your state vehicle registration form.
- The letters “I”, “O” and “Q” never appear in a VIN.
- The VIN must be exactly 17 characters in length.
- A VIN is assigned to each car by the manufacturer when the car is built. Each car manufactured after 1980 has a unique VIN.
Where do I take my car to redeem my Instant Cash Offer?
How far away will the dealer be?
What information should I bring when I drop off my car?
· Your Instant Cash Offer certificate
· Your vehicle title. If you don’t have a title because your car is financed, bring your lienholder information. If your car is leased, check with your leasing company to find out what paperwork they require.
· Your vehicle registration
· A valid driver’s license or other government photo ID
· All keys, keyless remotes and manuals
· Service and repair records
Don’t forget to make arrangements for a ride home and remove all personal items from your vehicle!
How do I contact Kelley Blue Book about my offer?
You can also contact us at (866) 559-5268.
Mon.- Sat. 10 am – 7 pm ET