2020 Chrysler Pacifica Consumer Reviews
Review Summary
Most Helpful Reviews
Positive Review
Replaced a top of the line Yukon XL Denali 4wd with the base model Voyager L with safety package and rear AC. We have five kids four in car seats and one in a booster. The car seats fit better and there is more hip room than the full size SUV. Overall the interior has more useable space. Even though this is the base trim it has advantages over the higher trims that made Voyager L our preferred choice. The second row bench is only available in the base model, it is much easier loading, unloading, buckling, and unbuckling kids in the third row with the passenger side space the second row bench gives you. The second row bench also allows the front passenger seat to be all the way back without causing a tight squeeze for an adult loading and unloading the kids in the back. Additionally the second row bench allows the headrests to be removed whereas the captains chairs do not. Headrest removal is a requirement for some child seat installations and high back boosters, the car seats we have in those spots require the headrests removed. The console between the front seats is low to the floor and still allows easy passage to the back unlike the tall center consoles of the higher trims. The console is simple and well laid out without any unnecessary moving parts or covers to deal with when under way to access anything. The lack of stow and go in the second row bench area isn’t missed at all. With car seats installed we are not planning on using stow and go at all. Furthermore with weather tech floor liners to keep five children from messing up the interior beyond what could be kept clean the storage bins second row stow and go would come with would be inaccessible anyway. The vacuum available in the higher trims isn’t worth the storage bins you lose in the cargo area to have it. You can always keep a handheld vacuum anywhere, or a small dust brush with floor liners. We don’t miss the heated and cooled seats the Denali had because it is completely unnecessary with cloth seats, cloth is completely underrated for its temperature stability, the newer cloths clean easily too. The complete lack of power doors make it simple for children to operate intuitively at the school drop off and pick lines, also store employees aren’t trying to force closed a power hatch by hand at curb side pickup, which was a issue when we had the power lift gate on the Denali leading to trouble and costly repair with it. The rear storage behind the third row is far more spacious than a Honda Odyssey we had before the Denali and because of vertical height available, from the deep third row stow and go well, more useable space than the big Yukon. The dash is uncluttered and easy to use. The standard U-Connect works great with our IPhones. The lack of Navigation and SiriusXM isn’t even noticed because the CarPlay app lets you use Google maps and the Sirius app or other music apps easily. The Siri integration is great for audible texting and other phone functions The absence of power seats make it easier to find your spot when you trade out with your spouse there is no constant hunting for where you liked it as with power seats. Even when we had memory seats they weren’t reliable as they were easily erased by or programmed over by mistake. Road noise is good with a quiet ride. Acceleration with the pentastar V6 feels on par to the big 420 horsepower 6.2 V8 in the Yukon XL. The steering and braking are responsive and the Voyager is a pleasure to drive with excellent forward visibility. The forward visibility is also superior to the Honda Odyssey we once had. Front passenger leg room is enormous. The manual HVAC has the advantage over automatic climate control by letting the driver control temperature and fan speed without the climate control system trying to regulate and decide in your stead what right is. We don’t have AWD or 4WD anymore like the big SUV but that isn’t missed either FWD is plenty capable for our needs and in the South, where we are, things shut down at the threat of snow anyway. The safety package is limited but gives you the most useful features like blind spot monitoring and rear parking/ back sensors. The Yukon had the forward collision sensors but they were unreliable and would go off at weird times giving a sense of unfounded panic. All in all this Voyager L is an impressive replacement to a full sized SUV, more interior room, easier to get in and out of for everyone, more comfortable ride, much better on gas. doesn’t require premium gas, and cost less than 28k versus north of 80k. The only features we miss having would be that one last car seat tether in the third row for car seat arrangement flexibility and the ability to turn on and off child locks from the drivers door as this was nice for dropping off kids at school and easily turning them back on after the kid left the vehicle.
VS
Critical Review
The Pacifica hybrid seems like a good car at first. 30 miles on electric and enough room for the family take long trips. 50000 dollars for a Van with alot of problems. The car won't start sometimes and it will leave you stranded. Then after you mess with it. The bugs don't stop there. The radio that controls everything doesn't work right. The dealership said there is no way to fix without a update from chysler and guess what no update. It has stuff going wrong all the time with no fix in sight. If you are buying a van look else where. It's unsafe to not start with kids and chylser should recall the 2021 chysler pacifica hybrid. Check the forums on these issues and you will see how true it is.
2020 Pacifica Reviews
Showing 8 of 94 reviews.
2018 Pacifica with only 81,000 miles, well maintained with regular oil changes. Both head gaskets failure. Cost at dealer to diagnose and replace head gaskets - $4400. They know about the issue as they use a different head gasket for the repair but the consumer gets no relief on repair cost. Asked to have new timing set and new waterpump replaced at same time. Cost another $700 in parts! Timing parts quote was for the plastic timing components only, so around $300 for plastic slides and glides and tensioners. The labor required to replace the waterpump alone is crazy....you must remove the timing chain cover and front motor mount...extensive work to replace a waterpump, $1200 or more job . The "Autostop" feature on this car places additional wear and tear on the starter and the cost to replace the starter is VERY high also. The car has 2 batteries, one big for the car (normal) and one small (Autostop battery). The main battery was $207, the Auxilliary battery for the Auto stop system was $154. These vans are a money pit and should be avoided at all costs! Buy the Honda or Toyota.
Style, comfort, reliable
Looks and feels plastic
I bought this within the last month, and I love it. It feels plastic abd less sturdy compared to my Toyota, but it is good value for money. It drives really well. With regupar maintenance, it should drive well for a long time.
Stow and go seats, AWD, V6 gas
Having owned dozens of vehicles over the years, you truly appreciate what makes a car stand out, and it's clear you've found something special with this one. A True All-Rounder: The Ultimate in Versatility This vehicle isn't just another car; it's the most versatile you've ever owned. That's high praise, and it speaks volumes about its ability to adapt to all your needs, from daily commutes to family adventures. Effortless Performance and Agile Handling You've highlighted the V6 engine with all-wheel drive (AWD) as a standout feature, and for good reason. It provides exceptional confidence and smooth power on the highway, making long trips feel effortless. But it's not just about open roads; the nimble steering makes navigating city streets and tight parking spots surprisingly easy and enjoyable. It's a rare combination to find a vehicle that excels in both scenarios. Stow 'n Go Seating: A Game Changer What truly sets this vehicle apart, making it "best in class" in your eyes, are the Stow 'n Go seats. This innovative design, allowing seats to fold completely flat into the floor, transforms the interior, offering unparalleled flexibility for cargo and passengers. It's a feature that simplifies life and maximizes utility in a way few other vehicles can. Your Enthusiastic Recommendation Your strong recommendation to others is the most powerful endorsement. It's clear that this vehicle delivers a blend of practicality, comfort, and driving enjoyment that makes it an outstanding choice for anyone in the market.
I can't believe this car is only 3 years old. This thing is already falling apart. The head unit doesn't function when it's cold and it also disconnects when I get a text. The windshield broke within the first year (I had a 2017 Acura MDX that took rock chips like a champ with no issues after 5 years). Then the auto start stop feature is a garbage gimmick that should on hybrids only. About 2 weeks into having it the vehicle shut off and said error with this feature and it left me at a light. I had to shut it off and turn it back on for the vehicle to move again. Overall I would not recommend. I will say the engine is powerful (unfortunately spins it's tires on accident all the time) and the suspension is very good as well.
None
Everything about this van is a con compared to other vans in the same class.
I'm driving this car as my 2024 Sienna is currently being repaired. For some context, the fact that I am writing this review while out Christmas shopping after a ln embarrassing experience where the parking break didn't disengage while I was trying to reverse into a stall while others were waiting for me should tell you just how much I absolutely loathe this car. For starters, I do NOT feel safe in this car due to the gear shifting system. It is jerky and sometimes scary to drive. And the poorly placed KNOBS for the gear shift and the lights?! This car isn't intuitive at all. And the backup cam turning on while in Drive?! COME ON. It's 2024. This car feels like a prototype from 2008. And the driver's seat. Did they purposely try to make the most uncomfortable sear imagineable with these abhorrent head rests that jut into your head?! What an absolute joke this van is. I am beyond upset and can't wait for my beautiful Sienna to be fixed.
seat comfort, heated steering and seats, stow-n-go seats, capacity, safety features, bird's eye camera, range
quarter-panel windows do not open, second-row windows do not lower completely, FWD vs AWD
I am a long-time fan of minivans, but this is my first Chrysler. I am amazed at the myriad features that come standard in the Touring L model - heated leather seats in the first and second rows, heated leather steering wheel, every possible safety feature, bird's-eye parking camera, etc. Stow-n-go seating is exceptionally versatile, and was why I did not opt for the hybrid version. I could have done without the multiscreen DVD system but expect to use the built-in vacuum daily. Seating was much more comfortable in the Touring L than the Limited or Pinnacle trim levels as those have stiff piping on all of the seat edges. Pretty pearlescent paint job, light alloy-colored interior, and black seating are all easy on the eyes. Some extra chrome exterior accents would have been even more fetching, but it was not worth giving up the comfortable seats from the Touring L for the spiffier looks of the higher trim lines. Excellent range due to the large fuel tank. The only things I would have added would have been AWD and quarter-panel windows that open. The first was hard to find in my price range, and the second is hard to find in any make/model of minivan.
Very useful vehicles, lots of features
Engine died at 80,000 miles, piece of junk
Junk. Warranty expires at 60,000 miles, engine starts messing up at 70,000 miles. Tell me a Toyota will do that, they will not. Pacifica is junk!
S package is great
Paint chipping on hood
I bought this van used at 126,000 miles. It had a new motor in it from the dealership. It came with a year warranty which is no expired. I’ve put a lot of miles on the van it’s at 160000 but it runs great. I change the oil frequently but it’s running great at 160000. The transmission is moving a little slow though and jerking. I’m sure that will go out first on me
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