HomeChevroletChevrolet Cruze
Consumer Reviews

2019 Chevrolet Cruze Consumer Reviews

Save This Car
Write a Review
3.9
(100 reviews)
2019 Chevrolet Cruze
5
55%
4
17%
3
6%
2
6%
1
16%
73%
Recommend this vehicle
Value
3.9
Performance
3.8
Quality
3.9
Comfort
4.2
Reliability
4.1
Styling
4.2
2019 Cruze Overview
Among the 100 owners who provided feedback on the 2019 Chevrolet Cruze for Kelley Blue Book, consumer sentiment is mostly positive, with 73% recommending the vehicle. As a whole, consumers found the vehicle's comfort and styling to be its strongest features and performance to be its weakest. 55 out of 100 of owners (55% of them) rank the 2019 Cruze five out of five stars. Overall, consumers seem aligned in their opinions of the 2019 Chevrolet Cruze. Is it the right vehicle for for you? Check out Kelley Blue Book's consumer reviews and see for yourself.
See Cars for SaleBuild & Price

Review Summary

AI summary of user-generated reviews for this vehicle
Here is the refined product review summary: The vehicle has a mixed reception, with some owners reporting good fuel efficiency, comfortable ride, and reliable performance, while others experienced issues like engine problems, coolant leaks, transmission slippage, and mechanical failures even at low mileages. Build quality concerns were also noted, with reports of poor fitting trim and assembly problems. The vehicle may be a satisfactory daily driver for some, but the potential for costly problems is a significant risk to consider.
Was this summary helpful?

Most Helpful Reviews

Positive Review

"Love this car so far."

was looking at chevrolet malibu but drove the cruze and liked the ride,the seats were great and im a big guy, good headroom, leg room. Great gas mileage about 35 in town 42 on the highway. plus 24 months of onstar,wifi,and sirius/xm radio. very happy with the car.


VS

Critical Review

"Read this review! The good, the bad, and the ugly."

Background: I bought my 2016 Chevy Cruze LT (I belive this was my package, not sure) in December of 2016. At the time I was looking to get out of my big monthly payment and into something with better gas mileage (I previously drove a base model Camaro). I got a good deal on my Chevy Cruze, I guess it was a demo model or something, bought it with a little more than 1000 miles on it. At first I loved the car. Much more roomy than the Camaro (which isnt hard) and I really loved the gas mileage. I have gotten as much as 50mpg in that car, but my average was around 36 I think. Overall a good car. Would recommend to a teenage driver who needs something safe with good fuel economy. The bad: Something I noticed pretty quickly in my car was that I had gotten what I paid for, and nothing more. My seats were manually moved, not automatic. I had no cruise control, which was something I had on my 1988 Chevy blazer... The interior was cloth which I prefer to leather, but I quickly grew tired of it as it wrapped some of the dash (not just the seats). The whole thing just seemed cheap to me. Cheaply made, cheap knobs, cheap door handles, really nothing special about the interior. With that being said, its not bad to drive up to an hour, but more than that and I definitely got up sore. The good: The exterior of this car is incredibly stylish. I got the metallic blue (cant remember the specific color off the top of my head, maybe blue ray metallic?) and it always just looked like a navy blue to me, until the sun came out. The color was amazing, with flecks of purple and gold sparkle in it. Not noticeable unless you were looking for it, but man I loved the exterior of that car. Great gas mileage, best Ive ever had and better than all of my friends. The tank is only 10 gallons I believe but wow that seemed to last me forever. The ugly: Heres the part of this review I want everyone to read: I recently totaled my Chevy Cruze. I was in an accident merging from the right hand lane to the left hand lane. An impatient driver decided to zoom around me, and the car behind me, at the exact moment that I flipped on my blinker. The back left side of my car was destroyed. I was going at least 70, she was going 80-90 when we collided. I spun 450 degrees through a paved median and into oncoming traffic (where thankfully I was not hit). I sustained significant damage to my axels, suspension, etc. and the damage was enough to total my car. Because of where I was hit, my cabin airbags never went off... And I am 100% unharmed. Its been almost two weeks since my accident. I keep waiting to wake up sore with some unexplained ache or pain so I finally have something to attribute to my accident, but every day I wake up fine. Did you read that?? I was hit, going 70, spun into oncoming traffic and I AM FINE. I cant stress that enough. My Chevy Cruze, may she RIP, protected me during what very easily could have been a fatal accident had I veered off of the paved median and into a ditch. I surely would have started flipping given my velocity at the time. Had the insurance company decided to repair my car, I would have gladly climbed back in because I know that no matter what happens, Im protected. But, since the insurance company did make the decision to total it, I will be upgrading to the Chevy Malibu. I would have considered another Cruze but I can get a better deal right now on a new Malibu. Here are a few differences I noticed after driving the Chevy Malibu (1.5L engine) for the first time: The Malibu so incredibly smooth compared to the Cruze. I can let off the gas and the car does not lurch forward. I didnt even realize my Cruze did that until I drove the Malibu and could not stop talking about it! The Cruze has a very small turn radius. Which is, I suppose, to be expected, but driving the Malibu you definitely feel like youre driving a sedan. Driving the Cruze I felt smaller on the road, the Malibu I feel a bit more present and secure. I cant really say how the cabin noise in the Malibu compares to the Cruze and I havent driven the Malibu that much (yet), but I know that the Cruze had a decent amount of road noise. Dont know if I would say its bad, definitely not a deterring factor, but going from the Camaro (very quiet) to the Cruze was almost comical. Just something to be aware of. Overall, my 2016 Chevy Cruze was a good value. I would recommend getting a decent package and driving it before you buy it. Would recommend to: Teenage driver, someone who needs good MPG, someone who wants a reasonable payment, someone who drives with younger people in the back seat. (My husband could fit, but would complain). Would not recommend to: Someone who drives long distances, someone who wants to go really fast, someone who expects a luxurious experience (at least with the package I got. No cruise control, really?) I hope this review was helpful to you all! :)

2019 Cruze Reviews

In our commitment to delivering the most comprehensive assessment of the vehicle possible, KBB.com widens the scope of our reviews to include all pertinent model years.
ex. Dependable

Showing 8 of 100 reviews.


Alex M
8/6/2025
100k+

Once the car hit 100k+ miles I have just continued to have problem after problem. I honestly wouldn't recommend this car to anyone.

Value
1.0
Performance
2.0
Quality
3.0
Comfort
4.0
Reliability
3.0
Styling
3.0
Was this review helpful?
0
0

Kylia
8/1/2025
Reliable and stylish

I bought my 2017 Cruze LT used in 2019. I didn't have any major issues, other than there seemed to be a transmission issue - when I would put the car in reverse, it would completely cut off but I was usually able to put it in park, quick turn it off and start it back up. Last year, it started completely stopping but it was due to a battery issue where it wasn't holding a charge so it would take extra voltage when it would auto stop. Once I got the battery replaced, I stopped having that particular issue. Any maintenance and repairs weren't too costly. I got the drivers side speaker replaced for about $80 in late April of this year after the amp stopped working (there was some moisture on the inside, at the bottom - it was likely due to previous work done before I bought it where they didn't properly re-insulate the door). The technology was overall great, it was equipped with Bluetooth, CarPlay and OnStar services and I really liked using the MyChevrolet app for access and convenience in the Michigan winter months. I had to let it go after totaling it in an accident but I likely would've had it for another year or two, before deciding on something bigger and newer.

Value
4.0
Performance
4.0
Quality
4.0
Comfort
5.0
Reliability
4.0
Styling
4.0
Recommends this vehicle
Was this review helpful?
0
0

NM11
4/30/2025
Best Car I've Ever Owned

I purchased this car as my first brand new car in 2017, and it has been great. You have the confidence of the weight of it in the winter compared to other brands where it feels like an engine with a box. I still own this car and it's running great. I do regular maintenance including oil changes, filter changes, breaks etc, and honestly I can say when you love a car It loves you back. Since living in Canada it does get exposure to gravel roads and salt from the winter, so my rockers are starting to peel. But no rust, and looking to repair this year to keep on top of it. Honestly only reason looking to upgrade is because I'm ready for the height of an SUV. Definitely would suggest this car!

Value
5.0
Performance
5.0
Quality
5.0
Comfort
5.0
Reliability
5.0
Styling
5.0
Recommends this vehicle
Was this review helpful?
4
0

Cameron
3/16/2025
Excellent Overall Vehicle

The one thing I don’t like about My Chevy Cruze Hatchback is I cant get the touchscreen to do anything beyond its startup. Other thank that I would have given five stars. Reliability. Style. Cost. Performance. Mods.

Was this review helpful?
1
0

Davege
2/26/2025
Piston died in engine at 100,000 miles
Pros

Good looking car with very good gas milage.

Cons

Engine life (4Cyl Turbo); Poor Quality in the interior.

I bought this care new in 2016 for a family member. It had 100,000 miles on it when the engine blew a piston. I ended up replacing the whole engine with a new one from the Chevrolet. It ended up being up costing 10K for the installation and new long block from a local Chevrolet dealer here in Northern California.

Value
2.0
Performance
3.0
Quality
1.0
Comfort
3.0
Reliability
1.0
Styling
4.0
Was this review helpful?
1
2

Jbny
1/19/2025
So far so good

It is a great car for daily driver needs. Has great gas mileage and is comfortable. Not a powerful engine but gets the job done.

Was this review helpful?
3
0

Cambria
12/22/2024
Very Reliable

this is my third card, great on gas with 30-35 mpg even with a/c cranked to the max. the auto stop is weird at first but you will get used to it just hold the break and then pump it to turn the car back on so it doesn't jolt you. would for sure get my family members this car.

Value
3.0
Performance
5.0
Quality
4.0
Comfort
5.0
Reliability
5.0
Styling
4.0
Recommends this vehicle
Was this review helpful?
5
0

Cruzn Man
11/5/2024
CRUZIN THE CRUZE

This Lil car puts a whole new meaning on the saying, big things often come in small packages. We're talking 31plus average milage all around. No power loss on large long hills/ mountain passes. Very smoth, quiet comfortable as it gets with more than enough room for you and your partner with all the luggage you'd like to bring. I could go on and on here but I'm going to guess you get it by now and if your smart you'll go find out for yourself!

Was this review helpful?
3
0

kbb-logo-mini

Reviews You Can Trust

Kelley Blue Book has been a respected figure in the automotive world since 1926. Our commitment to maintaining this legacy is evident in our Consumer Reviews and Ratings. To ensure our customers receive candid, genuine, and impartial car reviews, we've teamed up with Bazaarvoice, a leader in the industry that employs cutting-edge fraud protection and state-of-the-art protocols to guarantee the authenticity of each review. At Kelley Blue Book, trust is the cornerstone of our relationship with our valued customers, and it’s the guiding principle in everything we do.
Advertisement