Under pressure from federal safety regulators, Tesla has recalled 135,000 Model S sedans and Model X crossovers to fix a problem that can cause the cars’ touchscreen to go permanently dark.
The recall affects 2012-2018 Model S sedans and 2016-2018 Model X SUVs without touchscreen upgrades over the standard equipment versions. The screens depend on a small internal memory unit that stores information about the car’s performance. When it fills, the screen can brick. Since the touchscreen is also the backup camera display, and the only control system for some car functions (including defrosters), the National Highway Traffic Safety Administration (NHTSA) considers the issue a safety defect.
Tesla had initially disagreed, writing in an appeal that “the driver can perform a shoulder check and use the mirrors. If the screen is not visible to control the climate control and defroster settings, the driver will be able to manually clear the windshield.” The company later offered improved touchscreens at a discounted price.
Now, the company will replace affected screens with a unit that carries more internal memory.
Many cars are subject to a recall at some point in their lifespans. Dealers always provide repairs free of charge. Though automakers attempt to contact every owner, some always slip through the cracks. Check if your car has any outstanding recalls at our recall center.
