Ford has issued a recall for about 238,000 Explorer SUVs from model years 2020-2022 because they can roll away when parked and lose all power. This is the second recall for the same issue for many Explorer owners. Ford found an earlier solution inadequate and has a more extensive fix in mind the second time.
In documents filed with federal safety regulators, the automaker explains that a bolt in the rear axle assembly can break. “If the rear axle bolt breaks, the driveshaft or halfshafts may become disconnected, resulting in loss of transmission torque to the rear wheels.”
That prevents the engine from sending power to the wheels and prevents the transmission from holding the car in park.
Ford says the problem will likely develop after “numerous peak torque events,” such as launching the vehicle quickly from a stop. Drivers may also notice it developing, as a loose rear axle bolt can create “severe noise and vibration.”
Ford recalled many of the same cars for the same issue last year. At the time, the company issued a software update hoping to prevent the problem. The National Highway Traffic Safety Administration was not satisfied a software update resolved the issue. After a series of meetings, Ford agreed to a mechanical solution.
The company says it knows of no accidents or injuries related to the problem.
Owners shouldn’t wait to get the problem addressed. Dealers will fix it at no cost by replacing the rear axle bolt and subframe bushing, inspecting for any damage in the area, and replacing the rear axle cover if necessary.