Ford has issued a recall order for about 78,000 2021-2022 Edge SUVs to fix a problem that can cause their backup cameras to fail.
The problem is software-related. The vehicles’ SYNC 4 infotainment software briefly uses a low-power mode after startup to allow for faster loading of menus. When the low-power mode engages, the backup camera screen can display a distorted image, a black-and-white-image, or fail to load completely.
Because a software issue triggers the problem, it’s a relatively quick fix. Some Edge SUVs can receive over-the-air updates and will download the patch on their own. Dealers will need to install the software update in others. Recall repairs are always free.
Many vehicles face one or more recalls during their useful lives. Dealers attempt to contact every owner to ask them to bring their vehicle in for a free repair. But they don’t always reach everyone. Check whether your car has ever been recalled with the easy VIN tool at our recall center.
