
Affected models include:
- 2020-2021 Mercedes-Benz GLE, including AMG models
- 2020-2021 Mercedes-Benz GLS, including AMG models
- 2021 Mercedes-Maybach GLS 600
Mercedes is not aware of any accidents or injuries related to the issue. But the company says that, as footwells grow damp, “the automatic emergency call (eCall) might not be available, the vehicle might not be able to be unlocked and/or started; and the engine limp-home mode might be activated during driving.”
Owners might notice damp carpet or unexplained moisture on the inside of the windows as the problem develops.
Dealers will inspect the routing of the air conditioning hose and correct it if necessary.
Recall repairs are always free.
Automakers recall many cars during their lifespan, often more than once. Automakers try to contact every owner but don’t always reach them all. Find out whether your car has any outstanding recalls with the easy VIN tool at our recall center.