
All minivans on the market in 2023 have power sliding doors that can close themselves and safety systems that reverse the door if it encounters resistance on closing. But Kia says its auto-reverse feature “may not activate in all situations.”
The company says internal testing reveals that the Carnival’s doors close with similar force to the doors of other 2023 minivans. “Kia believes the cause of injuries may be associated with customers’ unawareness that the [door] is closing.”
To fix the problem, dealers will install new software that adds warning chimes when the door begins moving and “change the door speed to move more slowly as the door approaches its latching point.”
Cars built after March 1 already have the update, and dealers are installing it on Carnival vehicles currently on sales lots.
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