Flood Car FAQs for Affected Owners and Shoppers
Hurricane Harvey and the resultant flooding damaged or destroyed between 300,000 and 500,000 vehicles according to our analysts. And then came Hurricane Irma. But before we move on to helping solve the personal transportation challenges, let's get some perspective and give a thought to all those who lost loved ones in these disasters.
The effects of these events extend beyond those with affected vehicles. Used-car prices are likely to spike, the result of lower supply and higher demand. In addition, used-car shoppers -- even those beyond the affected regions -- need to be careful to avoid purchasing a flood-damaged vehicle from unscrupulous parties. Whatever your circumstance, you'll find help and resources below.
Affected Vehicle Owners
Q: My car got flooded; what do I do first?
A: Let’s begin with what you shouldn’t do: Don’t try to start the car. If flood water has entered any number of systems, you could cause more damage. If you have comprehensive insurance, your best bet is to call your insurance company. If you don’t have applicable insurance, you’ll need to assess the cost to repair the damage (Alliance Inspection Management is a Kelley Blue Book partner and will come to you), then weigh your options considering a multitude of factors. Either way, it can’t hurt to open the doors and windows, give the interior a thorough going-over with a wet/dry vacuum and perhaps even pull up the carpet, all to help dry out the car and prevent mold growth.
Q: Is my car totalled?
A: A general rule of thumb is that insurance companies will consider a car a total loss if the water level reached up to the dashboard, behind which exists a variety of electronic componentry. Depending on how much you might owe on the car, how much you could get by selling the car to a dismantler, how long you plan to keep the car, and a variety of additional factors, you might be wise to use the same benchmark. A big factor to keep in mind when weighing the financials is that a car’s resale value can be severely reduced by any sign of flood damage, whether or not it’s officially noted on the car's title or vehicle history report.
Q: Should I keep making my monthly car payment?
A: Talk with your vehicle finance company. Many manufacturer-related financing arms -- Ford Credit, GM Financial, Toyota Financial Services, etc. -- are offering generous payment flexibility to affected owners.
Used Car Shoppers in Affected Areas (and Beyond)
Q: What’s the surest way to avoid buying a flood-damaged car?
A: Obtain a vehicle history report (Autocheck is a Kelley Blue Book partner) and visually inspect the vehicle for the many telltale signs of flooding, including silt residue under the carpet or under the dash. If you can’t tell or you're not sure, you may want to consider purchasing a professional vehicle inspection (Alliance Inspection Management is a Kelley Blue Book partner and will come to you). Knowing the true condition and history of the vehicle when shopping will put your mind at ease.
Q: Can I get a great deal on a flood-damaged car?
A: Generally speaking, we recommend steering far clear of any vehicle that’s been involved in a flood. Given the higher likelihood of future problems and the eventual resale-value implications, the chances of finding a diamond in the rough are pretty slim.
Q: I don't live anywhere near Texas or Florida; do I need to be concerned?
A: Yes. Unscrupulous parties can obtain a flood-damaged car for very cheap, "clean" the title by registering it in a different state, and then sell it in another state for full value by passing it off as an unaffected vehicle.
New Car Shoppers in Affected Areas
Several automakers in affected regions are offering special incentives on new vehicles. Here's a list of shortcuts to each automaker's incentives page:
We spoke to experts in vehicle flood damage to help you avoid buying someone else's problem.
Used-car shoppers can plug in a vehicle's VIN number to check for reported flood damage.
The goal is to have all the coverage you need, without paying for any you don't.