Buick Dealership Repair Options

After purchasing your Buick, it’s recommended that you seek out repair service at your Buick factory-authorized dealer who have firsthand knowledge of your vehicle, as well as the latest service bulletins and recall notices as issued by the manufacturer.

In the case of a leased GM vehicle, many car leases including those from GMFinancial will require the use of genuine General Motors original equipment parts when making the car whole again. This is regardless of whether your insurance company will pay for them or not.

Buick vehicles with specialized construction elements such as aluminum panels and more, a GM-approved facility may be the only option for getting it repaired properly.

Training

Buick approved mechanics receive factory training on the latest techniques and procedures to keep your Buick running properly. They include instruction through the GM Service Technical College where technicians work towards their Institute of Automotive Service Excellence (ASE) certifications, which train GM (GMC, Cadillac, Chevrolet, and Buick) brands to be better equipped for the repair of your General Motors vehicle.

Loan car policy

If your Buick requires warranty repairs within the 6-year/70,000-mile (8-year/100,000-mile for eAssist vehicles) alternate transportation may be available under GM’s Courtesy Transportation program. Consult with your service advisor for more information. If your Buick is in for collision repair, the use of a loaner may be covered by an insurance policy rider.

Collision repairs

General Motors announced in August 2018, the creation of the General Motors Collision Repair Network. Using a directory maintained by GM’s OnStar division, the group will direct GM Vehicle owners to the nearest GM-approved service provider (which may or may not be a part of a dealership) where qualified technicians will follow specific factory-prescribed features in an effort to make your Buick whole again.

The advantage for dealerships and independent collision facilities is that after passing the GM certification process, they are the first to receive specific GM training for the various brand vehicles, not to mention the latest tools and post-repair scanning equipment to make sure the procedures are followed exactly.