BMW Dealership Repair Options

After your BMW purchase, it’s always a wise choice to seek repairs out first through factory authorized dealers, who have firsthand knowledge of your vehicle, as well as being up to date on the latest service bulletins issued by the manufacturer.

In the case of leases, many car leases including those from BMW Financial Services, require the use of BMW original equipment parts when making the car whole again.

While independent shops or big box automotive service centers may offer attractive rates, BMW dealers will be using genuine BMW parts in performing repairs.

Training

BMW employs a mechanics training regimen that requires training and an associates’ degree from an accredited public or private technical school, which leads into the BMW Service Technician Education Program (STEP) that trains them further on the specifics of BMW technical service.

The training programs, which are located around the United States, prepare technicians for a career in service and repair of BMW and Mini Automobiles, BMW motorcycles, and an 8-month body and paint training program.

Loan car policy

BMW offers loaner vehicles for those owners whose car servicing will take longer than 2-hours, except in the case of service resulting from an accident—which will likely be covered by one of the party’s insurance companies. Drivers must be at least 21 years old, have a valid driver’s license, and verification of insurance coverage.

Collision repairs

BMW maintains a network of Certified Collision Repair Center, usually affiliated with local BMW dealerships and service departments. There, technicians receive 120 hours of training, of repair techniques tested and developed by BMW engineers. Using original BMW parts, the results are certified and will do their best to repair your BMW to original factory specifications.

As complicated as vehicles have become these days, a collision may result in hidden damages to the mechanical and structural integrity, as well as the complex makeup of your BMW systems. BMW Certified Collision Repair Centers have the technology, tools and techniques to locate damage beneath the surface.

BMW is quick to point out that despite an insurance company’s desire to have you take your BMW to a specific service facility, they have a proven track record of successful BMW repairs with many insurance providers, all the way down to providing fully documented repair procedures. You have the right to request original BMW Parts when it comes time to repair and make your BMW whole again. In addition to fitting and working properly, these parts come with a two-year unlimited mileage limited warranty.