"Bought this used from a dealer, a year later am dealing with engine sludge due to the previous owner not putting synthetic oil in the car. The costs for premium gasoline, synthetic oil, and the ridiculous maintenance make this car unaffordable for the average person. Maintenance on a VW generally requires some part of the car to be removed - so you get charged an extra few hundred dollars for labor. I bought a VW because my previous VW Beetle was great and very reliable (despite ridiculous maintenance costs), but this will be my last VW and the last fistful of money I throw at VWoA."
"I bought my 04 Passat GLX used (2 previous owners) with 73,000 miles. Thought it was a good deal but had major issues within first 2 years. (1) Both CV Joints replaced (2) Cam Seals - twice due to dealer error (3) Water pump (4) Belts replaced (5) Fuel Pump replaced at 103,000 (6) Purge valve replacement recently. The list could keep going. The water pump and belts were precautionary when the cam seals went. That repair alone cost me $1600. If it wasn't for that repair I would have gave this vehicle better ratings. Just had bad luck with Volkswagon this time. Wouldn't recommend my vehicle to someone else but maybe a similar model."
"Owned since new (7 years now)...no major problems, although several recalls. NEED to keep up with maintenance schedule and change Timing Belt/Water pump at 65-80K..do not wait until 105K (as manual indicates). Would never buy Used unless I had all documented maintenance records. Wife loves the way the car drives, also very sturdy/safe."
"I own one of these things. never again will I own another. Continued to have problems with this car. It has cost me a small fortune to try and keep it running. Everytime that I have taken it to the shop for repair it has cost me over $700. I have put more money into repairing this car than I paid for it. I had always beleived that VW were good cars. Maybe the old one, But not this one . Please stay away from this car. I wish I would have."
"I have had this car for 3 years and its a great car. It was 1 year when we bought it and it still looks new. No major problem. The car as good milage and excellent comfort and lots of space for cargo and a big Dog."