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2017 Mercedes-Benz Sprinter 2500 Passenger Consumer Reviews

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Transaction Data

Info based on
66 transactions
in the last
90 days
within the U.S.
Transaction Data

This meter represents a sample range of recent transaction prices for vehicles of the same year, make and model as the vehicle specified, but sometimes with a different style and/or equipment. Analyzed transaction prices exclude taxes, DMV fees, documentation fees, other dealership charges and any available rebates or incentives.

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Consumer Reviews & Ratings

Overall Rating
7.0
Out of 10

Based on 3 Ratings for the 2011 - 2017 models.

Review this car
more rating details
  • Value
    7.3/10
    Quality
    7.3/10
  • Reliability
    6.7/10
    Performance
    7.3/10
  • Comfort
    7.3/10
    Styling
    7.7/10
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2016 passenger sprinter 4x4

By on Monday, February 13, 2017

I own this car - My approximate mileage is 26,000

10 9.0
overall rating 9 of 10rating details

Reviewer Ratings

Overall Rating
9/10
Value
10/10
Reliability
10/10
Quality
10/10
Performance
8/10
Styling
8/10
Comfort
9/10

Pros: "spacious, 4x4 capability, reliable, easy to drive"

Cons: "substantially lower mpg at high speed"

Likely to recommend this car? (1-10): 10

"I have the 4x4, 3 liter engine, 144 base, low roof passenger van. we use it for vacations only. at 26,000 miles the average mpg is 19.3. the van is a little noisier than an SUV but nothing unexpected for a commercial 12 seat vehicle. it is functioning perfectly with only routine maintenance, the air filter and oil change at 20,000 miles. it is not cheap, dealer charges 350, but without voiding the factory warranty, you can buy the oil change kit from the dealer for 175 and do it yourself in 15 minutes as everything is very accessible. the van is much more stable than it looks but you can feel the lateral wind stronger than in an SUV. the engine is powerful, a lot of torque even at 80 miles per hour. on cruise control it runs uphill on highway almost without increasing the engine rpm. in this aspect it is better than all our other vehicles (Toyota Highlander, Honda CRV and BMW 525 xi). I would trade some of that extra power for a little better mpg at high speed as we drive it day or night, summer or winter, camping in isolated areas where autonomy is of concern. the mpg variates greatly with speed, at 60 miles/hour mpg is 22 or better, at 80 miles/hour mpg 17.4. it is somehow fun and easy to drive having the huge windshield and the very high driving position. I sometimes use it even in the city as my commuting vehicle. the 4x4 mode is very capable but a little tricky, in order to connect it you have to be on horizontal ground, stationary or moving at less than 3-4 miles per hour. it only takes 2 seconds to switch but you have to do it before you start climbing. if you did not anticipate correctly the difficulty of the road ahead and you are already driving uphill, you can not switch to 4x4 unless you find a flat portion. the sales person advised me to use only genuine Mercedes diesel exhaust fluid in order to avoid future NOX sensor problems and sometimes drive it at higher speed to allow sensor auto-cleaning. the DEF (diesel exhaust fluid) is 12 for a bottle that lasts approx. 2000 miles. in my recent vacation in Europe I saw several Sprinters used as shuttle buses in suburban areas, running well at over 600,000 miles (1 million kilometers). with correct maintenance I hope ours will last the same :-)"

36 people out of 43 found this review helpful

Not very reliable

By on Tuesday, February 7, 2017

I own this car - My approximate mileage is 70,000

10 2.0
overall rating 2 of 10rating details

Reviewer Ratings

Overall Rating
2/10
Value
2/10
Reliability
1/10
Quality
2/10
Performance
4/10
Styling
5/10
Comfort
3/10

Pros: "Plenty of room for cargo. Easy to drive"

Cons: "Not reliable. Continually in the shop"

Likely to recommend this car? (1-10): 1

"Continuous check engine light problems. Multiple problems."

13 people out of 18 found this review helpful

By on Tuesday, April 19, 2011

10 10.0
overall rating 10 of 10rating details

Reviewer Ratings

Overall Rating
10/10
Value
10/10
Reliability
9/10
Quality
10/10
Performance
10/10
Styling
10/10
Comfort
10/10

This customer did not provide a text review.

103 people out of 233 found this review helpful

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