"Great used car value alternative to minivan. Venerable 5.0 litre V8 gives good performance. If you need third row seating access is very good--small children can squeeze between 2nd row bucket/captain seats. 2nd row legroom is best by far I've ever seen. Nav and radio controls are not intuitive and take getting used to (nowhere near Honda-Acura for ease of use). Integrated phone needs special cradle (expensive). If you understand and appreciate the functionality of the car, you will learn to love it's loaf-like form."
"Coming from a Durango, I have nothing but praise for the big R.
PROS: Great quality, good ride, super roomy, looks good, quiet, great stereo, nice sunroof, silky 7-speed.
CONS: Nit-pickin' here, but.. mileage is ok, but not great, V-6 is adequate, but no high-HP machine. Probably not the cheapest vehicle for what you get, but the quality is unmatched! Oh, the stigma for owning the benz can be painful at times. But it's just because others are jealous."
"WOW, drives like floating on clouds with a little horse power at your foot when needed.
Lots of room, took long trip with 2 infants and 4 adults, everyone was comfortable.
I give 5 stars on Engineering little pricy coming in at $55k."
"They call it a cross over, but its a SUV with lots of style and comfort that handles very well for its size. Six or seven adults can comfortably be accommodated for 100 mile trips. The sliding glass roof is great for sight seeing in NYC. The full time 4-wheel drive is peace-of-mind in the winter and rain. Maintenance is high, but its a Benz. The best is never cheap."
"Very nice and sporty for a large heavy family car. Very safe even at higher speeds. Good for kids.
Gets bad gas milage avg. 13.5 it might get 20mpg at 65 on the highway. Its maintence is very high at the 90,000 mile service. Its a little out of my price range."
"What a car. I only have 27,000 trouble free miles on the car but I can say I absolutely love it. What first caught my attention was how quiet the ride was for such a big car. After turning on the stereo I was blown away. Shifting gears took a bit of adjustment but after a few weeks I figured it out. Driving down the highway is an absolute joy, I couldnt ask for more. The leather is supple and really high quality. I have owned Jags and Cadillac and there is no comparison. I loved the Jag (not the caddy) but even the jag fails in comparison. I will continue to buy mercedes."
"I've driven my leased R500 for just over two years, and it's been wonderful. It's fully loaded with all the extras, extremely comfortable (even for 6 adults) and has been very reliable. The only negatives I've experienced have been with the driver head rest (power cord came unplugged, but was easily fixed at my normal maintenance) and the tires had to be replaced much sooner than I expected (19K miles). Other than that, I've had a wonderful experience with this vehicle. Contrary to the other reviews, I am considering buying at the end of my lease in October based upon the reduced sale price offered by MB."
"I bought the R500 for my wife to replace an E320 Wagon that we were happy with however we needed 3rd row seating, the jump seat in the back of the Wagon is un-useable with car seats. The concept is great, we loved the looks, the features such as the self opening/closing trunk and enjoyed having the extra power moving up from the 320 to the 500 power plant.
Now for the bad, the quality is horrible. We have had it back to the dealer so many times I think we have put more miles on loaners than we have on the R500 we purchased. I cannot fault the dealership for their effort and helpfulness but I bought a MBenz so I would not have to see the service dept. every other week. Issues include, random SRS sensor failures, air conditioning/heating failures, trunk closure failures, various electronic failures. I am close to asking the dealership for a replacement in the hope that I was unlucky and just took delivery of a lemon vs. the overall model being the issue."
"Drives like a big car. Wish it had a bit more performance overall. However, for family outings and vacations its great. My kids love having their own separate seats. Great storage areas up front and the cargo is spacious when the 3rd row is down. When buying I thought the automatic opening/closing of tailgate was a nice idea, but I will never own another vehicle that does not offer it. Getting lazy I guess. Going on family ski trip soon and anxious to see how it performs in the snow!"