"I bought a 2010 RX 450h and it has given me nothing but problems. The check engine light came on after 2000 miles only a month of driving. After it was "fixed" it left me stranded in a busy intersection. This car is cheaply made and is nothing like the 2002 GS that I traded in. Apparently quality is a thing of the past for Lexus. I will never buy another one."
"I own a standard 2013 RX 350 and it developed a loud whine whenever the steering wheel was turned. Brought it to Lexus service, was told there was nothing they would do, that this was the result of the new electronic power steering, and that Lexus considers it a normal noise. Filed a complaint with Lexus Customer satisfaction, and was told the same thing. Wrote a letter to the head of Lexus in the U.S. Jeff Bracken - a representative from his office called me and in a patronizing manner said we acknowledge your letter, but sorry, we have no fix at this time, and consider it a normal noise. So, I will be selling this xxxx and buying the Audi Q5 which I should have done to begin with!
I have owned two other Lexus vehicles, but of course they did not have this new electronic power steering. So buyer beware!"
"I've owned three other Lexus Suv's but this one is only front wheel drive (precious were AWD). MPG is best against the ratings of all, matter of fact consistently outperform the sticker ratings. The pickup from zero can be scary if you punch it."
"I had full intentions of buying an RX 350. I looked at this vehicle for the last few years and wanted a vehicle that was more nimble than my Acura MDX. I tested this wehicle twice with extended drives and I had many issues with its performance.
The vehicle did not ride as well as I had envisioned. The engine is slightly noisy and the road noise was noticeable, The rear view is very poor and the back-up camera is ok but nothing close to the Acura MDX. The GPS was a big disappointment since the driver nor the passenger can look and program waypoints along the way while the car is moving. Looking for hotels and restaurants or other points of interest is not possible when the car is moving. You need another device like a Smartphone to look up the points of interest and then send the routes to the car GPS system. What a farce.
After a critical evaluation I went back to my Acura Dealer and determined that a new MDX was the better car by far. The drive system on the MDX is incredible. It can transfer up to 100% power to any wheel depending on road conditions. The RX 350 can transfer only 50% to a rear wheel.
The rear view in the MDX is very good and the rear camera exceptional. Backing up is fun and easy. The engine changes and transmission changes since 2010 model is substantial. The new 6 speed transmission is smooth and powerful. The GPS is second to none.
The car is very nimble now with electric power assist steering that feels like your driving a car.
If your thinking about an RX model you must look at the Acura MDX."
Cons: "get better tires next time, that are not as noisey"
Likely to recommend this car? (1-10): 10
"great dealership and service
SUV handles great in snow plus very comfortable on long trips
cargo space outstanding
do not like dunlop tires, to nosie coming from them
sound system very good.
61000 miles on Lexus Rx 350 and running outstanding
heated and cooled seats outstanding
steering outstanding as well as braking"
"This SUV rides like a truck It is not what I expected from Lexus. I feel every bump in the road. My test ride was down nice smooth roads, I never knew it could be that bad in real roads we travel everyday. If it was not for the ride, it would be a great SUV."
"We traded a Volvo XC 90 in for this vehicle and we were not disappointed one bit! Very comfortable to drive and easy to maintain. Dealership has been wonderful and an experience upon itself with food bar, work stations and the ability to wander around all the new and used Lexus automobiles. Considering a new car but with low mileage and great care we really enjoy the 2010 RX 350 we have. We have never owned a 5 year old vehicle but it is a keeper!"