Alexander Kia

2501 Lycoming Creek Rd, Williamsport, PA 17701-1139

570-360-5761


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iluvoldstuff

7/13/2017 1:10:52 PM

  • Reason for My Visit: Sales (New)
  • Would I Recommend this Dealer: Yes
  •  

Review

I have to say I did not end up purchasing a vehicle here, but I did shop. The sales team here was excellent. This is a very laid back and informal dealership which I appreciated. They helped me shop and answered all my questions with out getting frustrated or annoyed by my kids. The only reason I did not buy was that they didn't have what I was looking for. If they did, I would have had no qualms about making a purchase here.

Overall Rating

5.0/5

  •  Customer Service
  •  Quality of Work
  •  Friendliness
  •  Overall Experience
  •  Price
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Concerned citizen

3/1/2017 2:03:37 PM

  • Reason for My Visit: Service
  • Would I Recommend this Dealer: No
  •  

Review

So I call this dealership asking them if they could work on my Ford giving them all the details that I knew about it. They where electrical. Then I got a call from the dealership telling me they are charging me $50 for hooking it up to a machine that they could not do the work I needed to take it to a Ford dealer.no I specifically asked if that was going to be the case before I ever took it there and they assured me that no they could do the work. So I just spoke with the general manager with the last name of battl no I specifically asked if that was going to be the case before I ever took it there and they assured me that no they could do the work. So I just spoke with the general manager with the last name of Bital. This general marriage or was horrible to deal with he agreed that they should've never told me they could work on the car yet he insisted that I can but I still pay $50 charge for them just pulling in the garage and looking up codes and take it some where else! They would not wave the fee even though they lied and said they could work on it. They would not transfer the fee to a sister company. They simply told me to pay or they would call the cops! I beg every one to avoid this dealership for services, new car or any thing else! xxxx they even told a lady while I was waiting to talk to the GM that a set of brakes on all four would be $625. What a rip off considering brake are $50 a set! So once again stay away from these rip offs! They do not work with you not care about you! Just pay me is there mantality!

Overall Rating

1.0/5

  •  Customer Service
  •  Quality of Work
  •  Friendliness
  •  Overall Experience
  •  Price
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planandsimple

7/1/2015 1:35:08 PM

  • Reason for My Visit: Sales (Used)
  • Would I Recommend this Dealer: No
  •  

Review

These guys are the rudest, most awful people to deal with. I was interested in a vehicle on their lot; was verbally told a price. Reseached other Alexander vehicles & happen to come accross the vehicle i was looking at and it was $1,000 cheaper. Confronted them & was given so bs story, then, magically the price was changed back to the verbal price. What a bunch of crock.

Overall Rating

1.0/5

  •  Customer Service
  •  Quality of Work
  •  Friendliness
  •  Overall Experience
  •  Price
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