Berman Star Nissan

5757 West Touhy Avenue, Niles, IL 60714

224-935-3415


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Open minded

7/18/2019 2:56:11 PM

  • Reason for My Visit: Service
  • Would I Recommend this Dealer: No
  •  

Review

I received a coupon for oil change $24.99. for my Rogue that I bought from them, told me I will get $25 discount not the oil change for $24.99 but at the end Nicholas Fornero gave me only $20.00 discount.

Overall Rating

2.8/5

  •  Customer Service
  •  Quality of Work
  •  Friendliness
  •  Overall Experience
  •  Price
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Tom&1234

6/28/2019 10:36:26 AM

  • Reason for My Visit: Service
  • Would I Recommend this Dealer: Yes
  •  

Review

Made an appointment for 11 am for an oil change and tire rotation. Was told it would take one hour. Arrived at 10:50 am. I stated that I would wait. Nicholas Fornero was very pleasant and offered me a bottle of water. It took two hours for the work to be completed. In the past four years I have had oil changes And 6 auto guard service and never took more than an hour. I think two hours was a long time for this service.

Overall Rating

4.4/5

  •  Customer Service
  •  Quality of Work
  •  Friendliness
  •  Overall Experience
  •  Price
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Slawek

5/1/2019 7:47:28 PM

  • Reason for My Visit: Service
  • Would I Recommend this Dealer: Yes
  • Who Helped Me: Alan La Veau  

Review

The service was on tap. Excellent.I have a warranty for tires and like I said, Alen was on top with everything. After that like always they wash my car.

Overall Rating

5.0/5

  •  Customer Service
  •  Quality of Work
  •  Friendliness
  •  Overall Experience
  •  Price
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