Asheboro Ford

1602 E DIXIE DR, ASHEBORO, NC 27205

336-521-7782


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Carolina1017

7/18/2019 2:11:40 PM

  • Reason for My Visit: Sales (New)
  • Would I Recommend this Dealer: No
  •  

Review

When I tell you I believe there’s an issue with a brand new car and the owners response is, “when you bring it in for your first service (which will be in over 3000 miles!) I’ll have the mechanic look at it” - this is NOT an acceptable response! This dealership has single handedly managed to completely turn me off from the Ford brand. Never again! If your absolutely only option is this dealership make sure you test drive their cars thoroughly! I do not recommend this dealership.

Overall Rating

1.0/5

  •  Customer Service
  •  Quality of Work
  •  Friendliness
  •  Overall Experience
  •  Price
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Jessi Barber

7/16/2019 11:37:55 PM

  • Reason for My Visit: Sales (Used)
  • Would I Recommend this Dealer: No
  •  

Review

We took a 16 hour round trip to buy a like new car & repeatedly asked if any paint work was done on vehicle, or any accidents, meanwhile Aaron (salesperson) assured me there was not! when we arrived he tried just walking in the dealership to start paperwork without even looking at a car I just drove 8 hours to buy! To our surprise it was previously wrecked with unmatched paint all over vehicle!! I said I wanted my deposit back & they refuse! We also %100 said when I get there and this vehicle has paint work all over it & is not what you say it is Aaron, will I get my deposit back... his response is "dude it's not going to be a problem, don't worry!" Thanks a lot Aaron & Asheboro Ford.... for not only wasting a lot of my time & resources & money but for also discracing the Ford name! You should utterly be ashamed of the business you are trying to represent!! Also the vehicle was a 2013 GOTTA HAVE IT GREEN PREMIUM TRACK PACK ... btw which they are asking top dollar for! We were not unrealistic.... we assumed there may be a few paint chips... which there was & Aaron even lied about that!! Then after realizing it was wrecked Aaron says yes I noticed that 2 days ago... so why not say something 2 days ago??? And Aaron continued to have the nerve to say that it would not bother him as he still thinks we will pay top dollar for it!! Aaron you said as we were leaving this is not who you or the business you work for is... apparently it is!! AARON, YOU & ASHEBORO ARE TRULY TERRIBLE! I DON'T NEED SOMEONE TO TELL ME THEY GET THE MOST SALES BC THEY ARE HONEST ... HOW ABOUT YOU SHOW ME! SOMEONE WHO HAS TO TELL PPL THEY ARE HONEST (AARON) ... WELL LETS BE REAL , YOU SHOULDN'T HAVE TO TRY TO CONVINCE PPL OF THIS!!

Overall Rating

1.0/5

  •  Customer Service
  •  Quality of Work
  •  Friendliness
  •  Overall Experience
  •  Price
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Ark33ark!

3/5/2019 11:11:43 AM

  • Reason for My Visit: Sales (Used)
  • Would I Recommend this Dealer: No
  •  

Review

Don't buy from this dealership. I took my 15 Explorer Sport here several times for service so I recommended my wife to buy a used car for our son. Immediately had major problems within 24 hours all of which the dealer refused to stand behind or assist with. It also took almost 60 days to get the title and licensed correctly. My son lives in SC and wife had to make numerous trips 3 hours over in SC to the DMV and my son went about 10 times. Took numerous calls to the dealership, e-mails, etc. My uncle was a general manager for a Ford Dealership for 30 years in Indiana so I know how this business is supposed to run. This one is terrible. I just purchased a new 53k SUV yesterday and guess what? I didn't go to Asheboro Ford. I went to Crescent in High Point and gave them my business. I'll drive 25 miles from now on too just because how we were treated. This Dealership is dishonest, liars, have several employees that don't have a clue what they're doing, and just overall bad. Buyers beware! Go to another Dealership or you'll get shafted! There are plenty around. Kenneth King.

Overall Rating

1.0/5

  •  Customer Service
  •  Quality of Work
  •  Friendliness
  •  Overall Experience
  •  Price
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